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克利本溫德姆拉昆塔套房飯店的評分

2.5 out of 5
克利本溫德姆拉昆塔套房飯店
107 E Kilpatrick St, Cleburne, TX

評論

7.6

不錯哦

10 分，有夠讚；413 則評論中有 142 則" "
8 分，不錯哦；413 則評論中有 137 則" "
6 分，一般般；413 則評論中有 70 則" "
4 分，不太好；413 則評論中有 29 則" "
2 分，很糟糕；413 則評論中有 35 則" "

8.0/10

整潔度

8.2/10

員工素質

6.8/10

設施服務

7.6/10

住宿環境和硬體

7.0/10

環保程度

評論

6/10 一般般

Patrick

家庭旅遊
不喜歡：住宿環境和硬體
The toilet seat cove fell off. The shower did dot operate well. Water leaked onto floor. Notified the manager through the desk clerk.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Janelle

情侶出遊, 商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Clean but outdated. Staff was friendly and helpful.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Janelle

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 3 晚

10/10 有夠讚

Wesley

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Really good place to stay but the beds are kind of hard and the rooms smell a little funny but I dont know about the others on the 2 floors below but all in all not bad
於 2024 年 4 月住了 1 晚

6/10 一般般

Susan

家庭旅遊
不喜歡：整潔度和設施服務
Bathroom sink and tub full of hair.
於 2024 年 3 月住了 2 晚

6/10 一般般

Jesse，dallas

喜歡：整潔度和員工素質
不喜歡：設施服務
The breakfast was the worst I’ve had at a hotel. Pool was closed
於 2024 年 3 月住了 2 晚

6/10 一般般

Katie，GRAND PRAIRIE

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Hotel was average- room was comfortable… We did notice how well you could hear anything going on in other peoples room then further notice that’s because there are 2 inch gaps under all of the room doors. We ended up putting towels down to give us a sense of privacy… “breakfast” was muffins, bagels and juice. Overall decent stay and served its purpose for why we were there. Side note- Grumps burgers and the Mexican restaurant down the street were AMAZING!!!
於 2024 年 2 月住了 1 晚

4/10 不太好

Alma

商務旅客
喜歡：員工素質
The people were nice however, the place needs some updates… Also, breakfast was nothing more than the waffle iron turned on and some orange juice. Definitely not what you expect from a La Quinta
於 2024 年 1 月住了 1 晚

8/10 不錯哦

Aramis

於 2024 年 1 月住了 1 晚

2/10 很糟糕

Childon

家庭旅遊
不喜歡：整潔度和住宿環境和硬體
The toilet was not working ,one staff was kind enough to come and try and fix it but in the morning it was not working. The refrigerator was not cleaned out from the prior guess. The toilet was not cleaned. I complained and they did not refund me any money for the inconvenience. I had to drive 4 hrs to my home before using a bathroom. I wish i can submit pictures of the toilet. However the night staff were very friendly and helpfull. They need to hire a new cleaning crew.
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Robby，Springdale

喜歡：整潔度、員工素質和設施服務
Friendly staff
於 2024 年 1 月住了 2 晚

10/10 有夠讚

Jennifer

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very impressed with this hotel.
於 2023 年 12 月住了 2 晚

6/10 一般般

Barbara

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Breakfast was bad.
The breakfast was not good. Only waffles or cereal. No juice. I went to McDonalds. La Quinta will be my last choice to stay because of worthless breakfast.
於 2023 年 12 月住了 1 晚

4/10 不太好

Paul

家庭旅遊
喜歡：客房舒適度
Not up to standards of other LaQuinta’s I’ve stayed in. Very limited staff, tv did not work in original room (we were moved to a room with a working tv), limited breakfast, “latch” on the closet door was a strip of masking tape. Looked like an unfinished property that was still being worked on.
於 2023 年 11 月住了 2 晚

2/10 很糟糕

Steven

不喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 2 晚

2/10 很糟糕

Chris

情侶出遊
We had an event the following day. We only rented a room for access to the pool. The morning we were leaving the website said the pool was closed. I called Expedia to cancel our reservation. No one would cancel it for us. I realize we were past the cancelation time. I believe they should honor our cancelation due to the circumstances. We only rented the room for the pool. If you don’t have an amenity available that you offer then someone should be able to cancel at any time.
於 2023 年 7 月住了 1 晚

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 2 晚

4/10 不太好

Kathy

家庭旅遊
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Find another hotel
Smoke alarm removed from ceiling. No full size mirror like in kids room. It had been ripped from wall. No coffee maker in room. No coffee available in lobby. No water pressure in shower. Breakfast shut down at 9am on weekend. Overall dirty in walkways and elevator.
Smoke alarm missing
Mirror ripped off closet
於 2023 年 10 月住了 2 晚

10/10 有夠讚

Hector

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚

8/10 不錯哦

Paige

家庭旅遊
喜歡：整潔度、員工素質和客房舒適度
Our room looked like some renovations had been completed (new window blinds) but others had not (some trim partially removed and adjacent wallpaper torn).
於 2023 年 10 月住了 1 晚

2/10 很糟糕

David

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
These people couldn’t care less about what you think. This place is absolutely awful beyond all reason.
於 2023 年 10 月住了 1 晚

2/10 很糟糕

Thomas

商務旅客
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Do not go there
This place is being renovated why are they offering it?
於 2023 年 10 月住了 2 晚

6/10 一般般

Brooke

商務旅客
The gentleman at the front desk was trying to correct a problem from an employee earlier that day and wanted me to continue to wait. I asked if he could just get me settled in and he did. The room smelled moldy and humid with the air conditioning on. The pillows were horrible and the breakfast was not good. For the price that was paid I would suggest purchasing better pillows and improving your breakfast menu.
於 2023 年 9 月住了 1 晚

6/10 一般般

Keri，LUBBOCK

喜歡：整潔度
不喜歡：住宿環境和硬體
All in all it was fine for a night stay. The gotel is just very old and dated. Our room smelled like it had been smoked in but it was comfortable enough. It was clean and that mattered most.
於 2023 年 9 月住了 1 晚

8/10 不錯哦

Shiloh

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚
Nick Patel 於 2023年10月11日回覆
Thank you for your Review

2/10 很糟糕

Douglas

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Disaster
Window blind was destroyed upon entrance to room, discovering the parking lot lights coming on. That light projects thru Window. Large rip in outdated carpet in front of lounge chair. Bathroom vent is worthless. Towels were worse than the roughest sandpaper. When I we t bacj down to the counter to inform, no workers to be found. I deserve a full refund. This establishment should be permanently shut down!!!
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Remigio

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Todo muy bien a excepción de la pieza del sanitario que estaba floja.
於 2023 年 9 月住了 1 晚
Manager 於 2023年10月11日回覆
Thank you for your Review

8/10 不錯哦

Lisa

家庭旅遊
喜歡：整潔度和住宿環境和硬體
The staff was nice, the rooms were clean, the breakfast was a little disappointing, but overall was a good stay.
於 2023 年 9 月住了 1 晚

10/10 有夠讚

kimberley

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice, quiet, and clean
於 2023 年 9 月住了 1 晚
Manager 於 2023年10月11日回覆
Thank you for your review

8/10 不錯哦

Johanna

喜歡：整潔度、員工素質和客房舒適度
於 2023 年 8 月住了 1 晚

2/10 很糟糕

Tanner

情侶出遊, 商務旅客
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 8 月住了 1 晚
Nick Patel 於 2023年8月21日回覆
Dear Tanner,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cleburne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear this. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

8/10 不錯哦

Owen

情侶出遊
喜歡：整潔度、員工素質和設施服務
I don't see what relevance the property questions have. More importantly, I want to comment on other issues, beginning with the shower/tub diverter which was barely working. Breakfast did not have some of the things we were accustomed to such as eggs and sausage, but we did enjoy the waffles. The door lock to our room malfunctioned with the key card. The wi-fi was inadequate, so I was unable to use my lap top.
於 2023 年 7 月住了 2 晚

8/10 不錯哦

Glen，Livingston

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
This is our 2nd time to stay at this location. We travel to Cleburne about once a month to visit family. Pros: - Reasonably priced. - Rooms are very clean, even the carpet. The carpet in the room appeared to be new, or had been very well cleaned. - Rooms are larger than standard hotel rooms. - We have stayed here twice and have seen NO bugs as some have reported. - Staff was very nice and friendly to us. - Lobby was clean. - Dairy Queen and some other burger restaurant just a few steps away. - Located close to several stores. - Beds were clean and comfortable. - Mini-fridge and microwave in the room. They do have a breakfast but it's more of a light, continental-type breakfast. Only cereals, breads, waffles, milk, coffee, juices, fruit, yogurt. There may have been some pastries, as well. That is not a deal breaker for us because we travel a lot and always bring our own food to keep in our room, but my two 16-yr old boys were able to get their belly filled with what was there. There is no coffee pot in the room but there was coffee in the breakfast room. Pool was closed due to maintenance. I've seen other reviews that are not good reviews for this hotel and I really don't get where they are comjng from. This is our 2nd stay and both times have been pleasant stays. There is some wear and tear inside this hotel, but it's nothing major. I guess it depends on what one is looking for in a hotel room. This one works for us. We will definitely stay here again.
Nick Patel 於 2023年8月21日回覆
Dear Glen,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cleburne. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our property works for your stay. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 很糟糕

Mónica

於 2023 年 7 月住了 1 晚
Nick Patel 於 2023年8月21日回覆
Dear Monica,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cleburne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear this. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

2/10 很糟糕

真實旅客

家庭旅遊
不喜歡：員工素質
Never again.
Terrible service. Staff was incredibly rude and spoke in a condescending tone.
於 2023 年 6 月住了 3 晚

6/10 一般般

真實旅客

家庭旅遊
喜歡：整潔度和員工素質
Ok stay
It was warm in the whole hotel. Only cool air was in the room. Breakfast wasn’t much just waffles. No plates just bowls to put your waffle on.
於 2023 年 7 月住了 1 晚

10/10 有夠讚

April

於 2023 年 7 月住了 2 晚

10/10 有夠讚

Mark

於 2023 年 7 月住了 1 晚

4/10 不太好

Pauline

於 2023 年 7 月住了 1 晚

6/10 一般般

Pat

於 2023 年 7 月住了 2 晚

4/10 不太好

Colton

不喜歡：整潔度和住宿環境和硬體
於 2023 年 7 月住了 1 晚
Nick Patel 於 2023年7月13日回覆
Dear Colton,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cleburne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear this. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 不錯哦

Adam

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Property was well lit. Parking lot was clean. Plenty of parking spaces on a Friday night. Room was clean except for a large hole and tears in the carpet. Bed was hard as plywood. Quiet area, no traffic noise.
於 2023 年 7 月住了 1 晚
Nick Patel 於 2023年7月13日回覆
Dear adam,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cleburne.we appreciate your positive feedback and Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.

2/10 很糟糕

Phyllis

於 2023 年 7 月住了 1 晚
Nick Patel 於 2023年7月13日回覆
Dear Phyllis,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cleburne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear this. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 不錯哦

Colleen

家庭旅遊
喜歡：整潔度和員工素質
I was a little nervous about booking here, after reading all the reviews about dirty rooms but, that was not our experience at all. We were there for two nights; we booked a double room. Our check-in was easy and quick. The lobby was clean. Our room was clean, and bigger than most hotel rooms. Had a desk/office chair, plus another lounge chair. The beds were clean and comfortable. The bathroom was clean, which is the most important thing for me. The carpet was fairly clean. Everything was dusted. There was no coffee pot in the room but, that was no big deal, because there's coffee downstairs in the morning. The breakfast was decent - it wasn't anything extravagant but, it was enough variety that a person should be able to get full. There was sausage, eggs, cereals, juices, milk, waffles, toast and a few more items. It was a convenient location; Dairy Queen is right next door. The stores were close by, within 5-10 minutes. The area is quiet and appears safe. The staff was all very friendly. For the price, which is reasonable, we were pleased with our room and we would definitely stay again.
於 2023 年 6 月住了 2 晚
Nick Patel 於 2023年7月13日回覆
Dear Colleen,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cleburne. It is always a pleasure to receive positive feedback.I am particularly pleased that you found the clean & bigger rooms and better hospitality from our staff. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 不太好

Mary

家庭旅遊
不喜歡：整潔度、員工素質和住宿環境和硬體
Owners were awful
於 2023 年 6 月住了 7 晚
Nick Patel 於 2023年7月13日回覆
Dear Mary,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cleburne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear this. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 不錯哦

john

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 1 晚
Nick Patel 於 2023年7月13日回覆
Dear john,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cleburne. It is always a pleasure to receive positive feedback.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.looking forward to see you again

6/10 一般般

Kellie

不喜歡：住宿環境和硬體
於 2023 年 6 月住了 2 晚

4/10 不太好

Francisco

於 2023 年 6 月住了 2 晚

10/10 有夠讚

Kathy

於 2023 年 6 月住了 1 晚
Nick Patel 於 2023年7月13日回覆
Dear Kathy,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cleburne. It is always a pleasure to receive positive feedback.Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 一般般

Jessica

家庭旅遊
喜歡：整潔度和員工素質
Depends what you're looking for. We needed a clean place to sleep that was close to the Cleburne Sports Complex. This worked for us. Overall, the room requires some basic tlc: closet door and toilet paper dispenser missing. The room had a mildewy odor and looming dampness which was hard to ignore. Breakfast didn't matter much to us but if it did, their's left a lot to be desired. Options were likewarm coffee, juice, two cereal options, basic pastries/bread, yogurt, apples/oranges, eggs, and waffles. The staff was very nice. Okay stay but would expect to pay 80 not 130 for this type of stay.
於 2023 年 6 月住了 1 晚