6/10 一般般
Patricia
家庭旅遊
2025 年 8 月 6 日
喜歡：設施服務
不喜歡：整潔度、員工素質和住宿環境和硬體
It was an expensive $2,000+ stay, but since I had to be in Wicker park for family and there were 3 of us I booked a one bedroom with a pull out couch, but it had a kitchen etc. nice right? no!! it ended up being in a basement with a walk down into a dirty dark entrance with webs and bugs all over... there was even an opening on the side of the stairs that someone could just pop right on down without anyone noticing (the other side of stairs was covered for safety but not the other side?) we were 3 ladies, no man with us so I literally slept with a wooden bench against the door. and that bench was full of webs and had not been cleaned in who knows how long?The entrance was not cleaned or even looked like it gets cleaned for bugs/spiders which we found a big black one and smaller ones during our stay. It states on the card in the bathroom that towels get renewed every other day, but after the 3rd day we had to call and ask for more and no cleaning what so ever or even picking up the old towels from us.. no housekeeping at all during our 4 day stay and when the front lady showed us our room it was so quick for her to get out she didn't show us anything for the room "there's a book on the desk with information" we could not find any ac thermostat and it got a little warm and there were no windows to open. I 100% do not recommend booking this room at all!
Patricia
於 2025 年 7 月住了 4 晚