Tru by Hilton Naperville Chicago

Property class: 2.5

Choose dates to view prices

Take advantage of a free breakfast buffet, dry cleaning/laundry services, and a gym at Tru by Hilton Naperville Chicago. Stay connected with free WiFi in public areas, and guests can find other amenities such as a business center.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed, Mobility Accessible

A hotel room with a large bed, a desk with a chair, a TV, and a window with blinds.

Room, 1 King Bed, Mobility Accessible

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a desk, and a chair.

Room, 1 King Bed

9.2 out of 10
Wonderful
(78 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Hearing)

A hotel room with a bed, a desk, a chair, a TV, and a window with blinds.

Room, 1 King Bed, Hearing Accessible (Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

A hotel room with a bed, a desk, a chair, a TV, and a window with blinds.

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Hearing Accessible (Hearing)

A hotel room with two beds, a desk, a chair, and a large window with a city view.

Room, 2 Queen Beds, Hearing Accessible (Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

A hotel room with two beds, a desk, a chair, and a large window with a city view.

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible

A hotel room with two beds, a desk, a chair, and a large window with a city view.

Room, 2 Queen Beds, Mobility Accessible

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, and a chair.

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(74 reviews)
  • 498 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Naperville is home to Tru by Hilton Naperville Chicago. Naper Settlement Museum and Wentz Concert Hall are cultural highlights, and some of the area's landmarks include Moser Tower and Millennium Carillon and Fabyan Villa Museum & Japanese Garden. Looking to enjoy an event or a game while in town? See what's happening at Naperville Yard Indoor Sports Complex or Aurora Skate Center. Visit our Naperville travel guide
Map
1809 WEST DIEHL RD, Naperville, IL, 60563

What's nearby

  • A stone wall with the text "Visitor Center" and "The Morton Arboretum".
    Morton Arboretum
    14 min drive - 14.8 km
  • Topgolf
    3 min drive - 2.5 km
  • Chicago Premium Outlets
    9 min drive - 7.4 km
  • Oakbrook Center Mall
    28 min drive - 29.9 km
  • Route 66 Raceway
    50 min drive - 69.1 km

Getting around

  • Naperville Route 59 Station
    9 min drive
  • Chicago O'Hare Intl. Airport (ORD)
    37 min drive

Restaurants

  • McDonald's
    16 min walk
  • Culver's
    3 min drive
  • Cracker Barrel
    5 min walk
  • Starbucks
    7 min walk
  • Wendy's
    9 min walk

About this property

Tru by Hilton Naperville Chicago

  • Property highlights
  • Consider a stay at Tru by Hilton Naperville Chicago and take advantage of a free breakfast buffet, dry cleaning/laundry services, and a gym. Stay connected with free WiFi in public areas, and guests can find other amenities such as a business center.
  • Other perks include:
    • An indoor pool
    • Free self parking
    • Smoke-free premises, a 24-hour front desk, and a front-desk safe
    • Luggage storage, an elevator, and coffee/tea in the lobby
    • Guest reviews say great things about the helpful staff and location
  • Room features
  • All 121 rooms boast comforts such as air conditioning. Guest reviews highly rate the clean rooms at the property.
  • Extra amenities include:
    • 50-inch Smart TVs with satellite channels
    • Wardrobes/closets, heating, and daily housekeeping

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Frequently asked questions

Does Tru by Hilton Naperville Chicago have a pool?

Yes, this property has an indoor pool.

Is Tru by Hilton Naperville Chicago pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Tru by Hilton Naperville Chicago?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Tru by Hilton Naperville Chicago?

Check-out is at 11:00 AM.

Where is Tru by Hilton Naperville Chicago located?

Situated in Naperville, this hotel is 1.2 mi (1.9 km) from Topgolf and within 3 mi (5 km) of Odyssey Fun World and Heritage Woods. Blackwell Forest Preserve is 2.9 mi (4.6 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Tru by Hilton Naperville Chicago Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Amenities

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 650 out of 1000 reviews
Rating 8 - Good. 185 out of 1000 reviews
Rating 6 - Okay. 87 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 44 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities
Pool is so small and always with kids and birthday parties.
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

The hotel caught on fire due to being struck by lightning so I didn't get a chance to stay..
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The building was on fire, but the alarms never got activated
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at Tru. Very convenient location just off I-88. Would definitely stay here again.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
Ok...the Good, tha Bad, and the Ugly. It's apt... The Good - The staff is WONDERFUL. Everyone was truly kind, professional, and accommodating. The Bad - The walls are THIN. it's not great for light sleepers The Ugly - The room was DIRTY. Hairs from the previous people all over the bathroom. Grimy floors. DIRTY
Stayed 4 nights in Jun 2026
Verified review

4/10 Poor

Disliked: Staff & service
I generally don’t write longer reviews, but I’m inclined, after 40+ years of traveling, to detail some things. This was actually an extended stay as I was looking for a bit of savings over my usual spot in the area. First, the room itself was fine; clean, comfy. Location is great. However, the building is made from balsa wood and the lowest grade insulation available. This is the noisiest hotel I’ve ever stayed in. I could hear phone alarms through the walls, conversations, every person that stayed above me for the weeks I was there sounded as though they weighed 300 pounds. In fairness, there were some obnoxious groups that stayed for a few days- I couldn’t wait for the dance moms to leave. The floors aren’t carpeted so the laminate does little to pad walking. The staff weren’t necessarily rude, but they sure weren’t friendly and often seemed annoyed by folks interacting with them. (The exception being the young brunette haired girl who was very friendly and helpful). The breakfast area was disgusting. Tables weren’t maintained after people left, so there was no where to sit without wiping it up yourself. There just didn’t seem to be any oversight and food and beverage were often lacking until asking the put out attendant for more things to be replenished. I always have decent stays at Hilton properties, but this place needs some corporate oversight. I’ll spend a few extra bucks and go back to my usual spot across the way.
Stayed 7 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was definitely clean,staff polite and very helpful/ air conditioned room and plenty of parking.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice and helpful and the rooms and shared spaces were clean. The beds are comfortable as well. Just an fyi- the room does not have a closet, dresser, or microwave. The gym was small but well maintained. Breakfast can be hit or miss if you are vegetarian but there is fruit, oatmeal, and toast. If you are staying for a week, you may have to request additional rags/towels and toilet paper. They were not put in our room right away but we were able to get it from the front desk easily. The walls are thin so you if anyone next door is loud you will definitely hear it. Overall we enjoyed our stay and would stay here again.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean beautiful room, helpful staff, great amenities, it was an excellent experience and place to stay, I'd recommend it to others again and again
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Things I liked - the property was close to shopping and outlet malls, dining and entertainment. Disliked - Check in staff was not pleasant. Room - had hair all over in the shower. The pillows were so uncomfortable. Walls are paper thin - could hear everything from people walking upstairs, to dogs barking in the next room. Had very poor sleep the 2 night I stayed. It was not the best stay at a Hilton.
Stayed 2 nights in Jun 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service
We decided to check out a day early due to change of plans and the fact that there was a dance team there causing noises at all times of the day/night. Couldn’t sleep. The assistant general manager said she’d refund my night. The general manager said no. If they’re not going to refund they should make sure guests are able to get sleep and not have Elementary aged children running around yelling (unsupervised) at night.
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly and helpful staff
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING!!!Family of four had original plans changed last minute. Hotel was already booked so we pivoted and boy are we glad we did! The property is clean, bright at night, and overall in great condition. The back patio became my husband’s favorite place! Breakfast was delicious, well-stocked (throughout all of breakfast), and had a great variety of items to choose from. The pool and surrounding area was clean.. and had extra comfortable seating in one end. The room itself was spacious (double queen) and the bathroom was pleasantly large and spotless! We missed having a microwave in-room, but there IS one available to guests in the lobby along with other snacks, drinks, and goodies you can buy. The lobby has some entertainment as well.. Multiple tvs, a pool table, and even a mix of board games. My teen sons literally spent their time between the pool table and swimming pool! Worth every penny and will always keep this hotel at the top of the list when in the area!
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean room, comfortable bed, breakfast was ok - nothing special, would admit I liked the coffee there.
Stayed 3 nights in Jun 2026
Verified review

2/10 Terrible

Liked: Cleanliness, amenities
Disliked: Staff & service
I think the front desk should be more kind to guests.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay, the shower needed a cleaning and maintenance. Would definitely stay again!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, public areas clean and welcoming. Very friendly staff!! Breakfast could use some more hot options but it is continental and did have pancakes, scrambled eggs, and sausages. Staff was cleaning and restocking breakfast frequently. Would definitely stay here again!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Clean rooms.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay! Highly recommend!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
The room was clean and quiet, which is exactly what we were looking for. The breakfast could have been better but it wasn't the end of the world.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found a soda spill that was hiding under the bed when we moved it over to the wall to ensure our 3 year old wouldn't fall off, and they were very apologetic and took care of it quickly. Other than that, the room was clean. Additionally, our toilet needed a quick repair and the maintenance man came and fixed it right away and even updated a few things that weren't really necessary but fully appreciated. Staff here are absolutely amazing and we will return!
Stayed 6 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fitness room didn't have towels and cleaning wipes to clean the equipment before and after use.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, room was clean with a great hang out atmosphere
Stayed 2 nights in Jun 2026