Sonesta Hotel Chicago hotels

"Staff was pleasant. Room cleanliness was mid. Splurge of something down the picture frame along bedside so hopefully sanitation is taken seriously. Pool was shut down for the evening of last night of stay and extremely over crowded every other night with kids and no parents! Not what the rules stated was allowed. Smoke free establishment and the entire space smelled like marijuana my entire stay. I will not be "

"Everything was perfect "

"The hotel was nice and the inside was top notch, but they charge you 25 dollars a day for wifi, pool use, and a bunch of unnecessary credits. Even if you do not use these items you are still charged. Was not happy about that. "

"The bellman Steve was awesome. Holding luggage before and after check in was super helpful. "

"Room was musty smelling "

"Loved our stay, definitely visiting Chicago’s Swissôtel again!"

"Great place to stay the young lady checking us in was not very friendly. Never received my complimentary drinks. There was never anyone at the bar. Valet guy was very helpful!!! Other than the small things it was a good stay!!! "

"Standard mid range hotel. Staff were very nice, especially the front desk staff. Hotel has a lot of the amenities you'd need for a family stay. Would return again. "

"Our room was very nice and clean. Staff gave us a better view for my girlfriend’s birthday. The only thing that messed up the trip is they misplaced my girlfriend’s temporary ID and never found it. "