Mixed Experience – Excellent Staff, But Cleanliness Needs Work
I had a mixed experience during my stay. The first room I was given was not clean, but the staff handled the situation exceptionally well and moved me to another room right away. The second room was better, but cleanliness was still lacking overall. I would strongly advise avoiding the first floor—it had a strong smell of mildew, vomit, and urine, which was very off-putting. Unfortunately, I ended up checking out early and didn’t stay for the second night.
That said, the highlight of the hotel is definitely the staff. Every person I interacted with was friendly, professional, and eager to help. Their customer service was truly excellent and made an otherwise disappointing stay more bearable.