The floor wasn’t vacuumed in our room when we arrived. The pillows were old and uncomfortable. Only one robe was provided and it was dirty. The shower drain was clogged so that the shower flooded. There was a hidden fee that the hotel charged to my credit card without asking first. The only pleasant thing about the experience was that the front desk staff was courteous and kind. I wouldn’t recommend this hotel unless you’re in a pinch.
Jaclyn
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Lindsey
團體旅遊
2025 年 7 月 27 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This hotel is located extremely central to all of shopping, eating, etc.
It is very fairly priced. The hotel rooms were pretty spacious considering they’re in a city. the bathrooms while they’re not huge are extremely efficient. There’s a bench you can sit at for drying hair, etc. There’s a shelf all along the back behind the sink that extends into the shower for all of your toiletries.
There’s a table and seating in the room . I was very impressed with the layout and how they utilized the space.
I do say the lighting is a little poor. I feel they could use some more lights and I don’t love that the bathroom door is barn style slider so you don’t get privacy in the same way nor is there a bathroom fan so it’s a little awkward sharing a room.
Lindsey
於 2025 年 7 月住了 3 晚
8/10 不錯哦
Lillian
團體旅遊, 家庭旅遊
2025 年 7 月 25 日
喜歡:整潔度
Overall the room was lovely. However, written info for using the phone and TV are necessary, especially for the phone. You can't call down to ask for help if you don't know how to call down. It is not intuitive to have to push the 'TALK' button to get a dial tone. A brochure describing the sights of the neighborhood would have been helpful. A bar of soap for the shower would be nice. Not everyone likes body wash.
The front desk staff were not knowledgeable of local sights or directions. They tried to be helpful but were extremely limited in their knowledge. The hotel could use a concierge, even one with limited hours onsite.
The hotel museum was wonderful with its extensive displays of artwork and made our visit very special.
Lillian
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Audrey
家庭旅遊
2025 年 7 月 25 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location. Close to shopping and restaurants. Convenient valet parking. Pleasant staff
Audrey
於 2025 年 7 月住了 2 晚
2/10 很糟糕
Raven,kansas city
家庭旅遊
2025 年 7 月 25 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
they cancelled my room and had no rooms available. Everything was booked downtown and they had no accommodations.
Raven
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Rayvon
2025 年 7 月 24 日
喜歡:整潔度、員工素質和住宿環境和硬體
Enjoyed my stay here
Rayvon
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Kenneth
2025 年 7 月 23 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location
Kenneth
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Carolyn
2025 年 7 月 21 日
喜歡:整潔度、員工素質和住宿環境和硬體
Nice location for dining and shopping
Carolyn
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Trisha,Duxbury
家庭旅遊
2025 年 7 月 21 日
喜歡:整潔度、員工素質和設施服務
Proximity to Magnificent Mile.
Restaurant in hotel nice.
Refillable water bottle.
Trisha
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Christopher
團體旅遊
2025 年 7 月 21 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location and room was clean and quiet
Christopher
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Emily
2025 年 7 月 21 日
Everyone is so nice and friendly
Emily
於 2025 年 7 月住了 1 晚
10/10 有夠讚
nicole
2025 年 7 月 20 日
喜歡:整潔度、員工素質和住宿環境和硬體
We loved our stay here! Such a modern and unique boutique hotel!
nicole
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Erica
團體旅遊
2025 年 7 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I enjoyed my stay at the museum hotel although I did not get to view the amenities because I was gone out in the city my entire state. I will definitely revisit and check out the museum. Do the bike tour the next time I’m in Chicago.
Erica
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Michael
情侶出遊
2025 年 7 月 19 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great! Will come again!
Michael
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Alma
2025 年 7 月 18 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I used to live in Chicago and on return visits, I stay at a different hotel each time. This trip I was mostly in the River North/Streeterville area and stayed at the 21c Museum Hotel. It exceeded my expectations. I was quite surprised at the large size of my room. The window faced north onto Ontario Street with a view of the building across the street. It’s most likely the case with all the rooms in this hotel as it is not located by Lake Michigan or the Chicago River. A comfy king size bed faced a small sofa which had a marble table in front of it. The sofa faced a large screen TV on the wall. The arrangement made eating take out a pleasant experience with enough room for 2 people to sit together. A chair in the corner and various light fixtures made the room comfortable and inviting. A small refrigerator near the door had a Nespresso coffee machine on top. Guests are provided metal water bottles which can be replenished with free filtered water in the lobby. A large built-in armoire included drawers and in-room safe. The bathroom was beautifully appointed with high end fixtures and the walk in shower can easily accommodate 2 guests. Staff were amiable and efficient. A bar and restaurant in the lobby serves very good breakfast, lunch and dinner. Though I’m not a huge fan of modern art, I appreciated the interesting artwork throughout the hotel. The 21c Museum Hotel is nicely positioned between River North and Streeterville and a great choice to stay in that area.