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"Wonderful family vacation experience staying at this hotel. Easy access to almost everything around. Nice staff and cleaning lady for that 11th floor where we stayed"

"Amazing property!!! Staff very responsive and helpful!++"

"East check in and check out as a foreigner "

"The location is in walking distance to People’s square metro station. Our room has a great view to the Nanjing road walking street, the bund and the oriental pearl tower. There are many coffee shops, local food stores nearby. The room is quiet and spacious, and well maintained. The staff were very nice and helpful. Overall a great stay. "

"It's a good hotel. Transportation is very convenient. However, the laundry is closed from 9:00 AM to 10:00 PM, which is inconvenient. The front desk doesn't provide much tourist information."

"Very professional people and very supportive,, the staff a large portion of them speak English"

"great! everything is 5 star!"

"nice stay"

"Wonderful hotel"