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Reviews of Residence Bassac

3.5 out of 5
Residence Bassac
Ban Vat Amard, Champasak District, Champasak

Reviews

9.4

Exceptional

Rating 10 - Excellent. 9 out of 13 reviews" "
Rating 8 - Good. 4 out of 13 reviews" "
Rating 6 - Okay. 0 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 0 out of 13 reviews" "

9.6/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little bit of paradise!
I loved this hotel in Champasak. It was so tranquil and friendly. Loved going to the back garden and sitting on the Mekong river to read. The staff were friendly and so helpful. The food was amazing, with a good mix of western and local food. I would definately recommend this little gem of a hotel for pure relaxation and enjoying your time in Laos. Visiting Wat Phou early in the morning was a must, and I would have liked to visit Si Phan Don, but that was expensive as I was by myself so I will plan that for next time as its another 2-2.5 hours away. They have a good mix of bedroom styles, and I had a suite which had a very comfy bed and a seperate lounge area so I could watch the goings on along the street. The prices for everything were in USD, which is fine but things are more expensive overall here compared to other parts of Laos I have visited. This I can understand as everything has to be brought into the region. I would recommend that the hotel considers putting in a swimming pool in their back garden, as this would be a fantastic bonus based on the heat/weather. After exploring its so nice to have a cooling dip, or a lovely area to chill with a good book. Thank you to the wonderful team for such a beautiful stay and experience in Champasak!
Stayed 4 nights in Apr 2023
Response from Owner of Residence Bassac on 2023/6/8
Thank you so much for your kind words about Residence Bassac! We're thrilled to hear that you enjoyed your stay with us. Our team works hard to provide top-notch service and comfortable accommodations for all of our guests, so it's always rewarding to receive positive feedback. We hope to welcome you back to our hotel again soon, and please don't hesitate to let us know if there's anything we can do to make your next stay even more enjoyable. Thanks again for choosing Residence Bassac!

10/10 Excellent

Andreas, Bracknell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 3 nights at Residence Bassac which we really enjoyed. The hotel is perfectly positioned for the Champasak region and all it has to offer. The staff is very helpful with permanent smiles on their faces. Breakfast is pretty good, and we could have spent hours watching the daily life pass by in front of the hotel. The room was big and very clean as well as nicely decorated. The bed is really comfy, and the hotel is peaceful and quiet. In front of the room there is a little patio where you can enjoy life outside watching the beautiful flower garden with its butterflies. We highly recommend this place and will be back if we should be in Champasak again.
Response from The Manager on 2023/3/1
Thank you so much for taking the time to write this wonderful commentary. We are all so proud to read that you enjoyed our stay with us. Very warmly. The entire Residence Bassac team.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from The management on 2019/11/12
Thank you very much

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location very friendly- good food. Probably the best property in the area other than going over to the island.
Stayed 3 nights in Feb 2019
Response from Ronald General Manager on 2019/3/31
Dear Anonymous, Thank you for your splendid review of our property. We look forward to welcoming you back to our hotel and restaurant. Kind regards, Ronald General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property but not on the River. Restaurant limited too much to western food although excellent. No television. Wifi very good. Excellent manager. Close to center of town and not too far from Wat Pho
Stayed 2 nights in Dec 2018
Response from Ronald, General Manager on 2019/1/10
Dear Anonymous, Thank you for your kind review. Our rooms with view on the river are currently undergoing renovations and will be completed around March 2019, however, I hope you did get to enjoy the view from our Sala on the Mekong, open for breakfast, lunch and dinner. Due to the issues that come with satellite connections, all of our rooms are outfitted with smart-tv's, which can be connected to Youtube, Netflix and Amazon Prime. I am pleased to read that you enjoyed our restaurant. Regarding the selection, our restaurant is specialized in Lao and Mediterranean cuisine. We currently serve 35 Western dishes and 26 Lao Dishes, excluding specials. With the number of Lao cuisine restaurants in the street, and lack of foreign cuisine, we feel it is important to showcase our Mediterranean selection. We look forward to welcoming you back to our hotel and restaurant in the future. Kind regards,

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Albergo molto molto carino con una persona (indiana) che lo gestisce in modo eccezionale. Essendo di madre lingua inglese non ci sono problemi di comunicazione e ci ha fornito supporto e indicazioni per un piacevolissimo soggiorno
Stayed 1 night in Feb 2020

8/10 Good

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Village Calme, très calme ...
Stayed 3 nights in Dec 2019
Response from La Direction on 2020/1/29
C'est toute la beauté du Laos ;-)

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Owner on 2020/2/6
Thank you :-)

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Großartige Terrasse am Mekong. Herzliche Freundlichkeit. Sehr gut organisierte Managerin. Gute Küche. Schöne Zimmer.
Stayed 3 nights in Dec 2019
Response from Apeksha and her team on 2020/1/17
Vielen Dank für Ihre sehr positive Meinung. Wir wünschen Ihnen einen schönen Aufenthalt in Laos. Herzliche Grüße Die Geschäftsleitung.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2019
Response from The management. on 2020/1/3
Thank you very much. Warm regards

10/10 Excellent

Jr, España

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo lo que puedo escribir referente a este hotel es fantástico, cuidado absolutamente al detalle. Se adelantan a tus necesidades. Hay dos tipos de habitaciones principalmente, una de ellas es tipo bungalow, salón con baño abajo y sofá cama y en la parte de arriba la habitación de matrimonio y otro baño completo. El segundo tipo es básicamente lo mismo pero en una planta. Extremadamente limpio y bonito. El restaurante fantástico, buena calidad y buena cantidad Respecto al personal muy amable y siempre con una sonrisa. Tuvimos la suerte de conocer a los dueños, encantadores. Respecto que hacer por la zona, puede parecer que no hay nada, pero todo lo contrario si te gusta la naturaleza y algo de lugares históricos. Por supuesto es el sitio ideal para no hacer nada en algunos momentos del día. La paz del lugar se contagia. Siempre que vaya por allí, repetiré.
Stayed 4 nights in Aug 2019
Response from Apeksha on 2019/9/5
Dear Jr, On behalf of the entire team of Residence Bassac, we are extremely grateful for you choosing to stay with us and are glad to have anticipated your every need. We would like to take this opportunity to thank you for this review and for taking the time to share your positive experience. It is our endeavor to make the stay of every guest as pleasant and comfortable as possible, and we are thrilled to have made your stay a memorable one. We look forward to welcoming you back to Residence Bassac in the future. Kind regards, Apeksha

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accueil , chambre , jardin , cuisine et personnel , tout était parfait Un transfert depuis Pakse cher cependant
Stayed 3 nights in Jul 2019
Response from Apeksha on 2019/9/3
Dear Guest, We are extremely thankful for you choosing to stay with us and taking the time to write this review. We are pleased to hear that you enjoyed your accommodation and the Restaurant and thrilled that we could exceed your expectations. It’s our aim to provide comfortable and personalized services, and for that reason we have a special price for the transfers provided by us. On behalf of the entire team, we look forward to welcoming you back to Residence Bassac in the future. Kind regards,

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities
Wir haben uns in diesem kleinen Hotel im Kolonialstil sehr, sehr wohl gefühlt. Beste Hotel am Platz da mitten im laotischen, dörflichen Leben. Die Küche ist phantastisch. Herzlichen Dank an das gesamte Team . Wir kommen gerne wieder. Fahrt nach Laos!!! Wie Thailand vor 30 Jahren. Wenn man es so sagen darf. Das Herzstück aber ist Laos und seine Menschen . Ebenfalls empfehlen können wir das von der Französin Nathalie geleitete Champasak Spa. Ein Traum!!!
Stayed 1 night in Jan 2019