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"Overall hotel appeared old Reno’s were poorly done with water damage. Viynl floor cheapened the room further."

"The room was spacious and clean, but the furniture could use an upgrade. The staff was very friendly "

"This is a wonderful hotel and every member of staff we encountered were so pleasant, friendly and professional. They are a credit to their employer. We had a two night stay as we wanted to visit Gibraltar and was able to walk in as it literally is 10 minutes walk to the border. Secure parking in their underground parking was a reasonable €12 per day. The bar prices were really cheap for a nightcap and the breakfast was one of the best I have ever had in any hotel I have ever stayed anywhere in Europe. Thank you for a wonderful stay. "

"Good location and excellent staff. Check in experience could be improved."

"Our room type was advertised with a balcony, our room just had a window with a wall directly in front with a piece of artificial grass covered in cigarette ends. The room had two single wobbly beds with hard, thin mattresses. The wooden headboards weren’t fixed to the wall, just wobbling about with the beds. The room cooling system did not work, only giving heat on the cool setting. The room was uncomfortably warm and the window couldn’t be opened due to mosquitos at the window. The breakfast was good, after very little sleep."

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"room was not fresh, the shower didnt work properly "

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