「I was very disappointed during my stay at this hotel. When we checked in, the front desk receptionist had a very poor service attitude. It was already 11:30 pm when we arrived at the hotel, and we wanted to check in and rest immediately. However, the room arranged by the front desk was not the one I had originally booked. They assigned me to room 115, which had a bad smell and a very dirty bathroom. I said you didn't want that room, but the front desk receptionist said there were no other rooms...
「I want to start by saying that the STAFF IS AMAZING but the owners DO NOT DESERVE THEM. Christine in Housekeeping is amazing and another higher paying hotel should snatch her up. I watch her trying to keep this dilapidated hotel clean. They won't even buy her a new elevator rug...it's stained and dirty but she washes it every day and dries it in the sun. This place is a dump. But the front desk staff tries so hard anyway. The furniture is ghastly, and the mattresses are like 30 years old. ...
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