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Reviews of Sutton House B & B

3.5 out of 5
Sutton House B & B
251 Whittier Hwy, Center Harbor, NH

Reviews

9.4

Exceptional

Rating 10 - Excellent. 45 out of 57 reviews" "
Rating 8 - Good. 8 out of 57 reviews" "
Rating 6 - Okay. 2 out of 57 reviews" "
Rating 4 - Poor. 1 out of 57 reviews" "
Rating 2 - Terrible. 1 out of 57 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved everything about the Sutton House. Our room was large, comfortable and nicely decorated. Breakfast was delicious and creative. The owner was charming and helpful. We highly recommend!
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Beautiful old building with friendly staff and great breakfast
Stayed 5 nights in Nov 2023
Response from Lynn on 2023/11/9
Glad you enjoyed your stay. Please come again.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Country B&B
Great host and staff. The place does feel like a home. It is a little bit noisy though. Breakfast was just OK.
Stayed 2 nights in Oct 2023
Response from Lynn on 2023/10/19
Glad to meet you!! Thank you

8/10 Good

PEDRO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice property. Nicely decorated with antiques and collectibles and classic furnishings. Owner Thais is an excellent host ready to make you feel at home. Very complete breakfasts with delicious food cooked by attentive staff. Our room was the Peach Lilly room on the first floor. You will hear road traffic noise.The room was very nice but the space distribution could improve. The bathroom is really small. The washbasin is outside the bathroom and located in the bedroom which is a bit inconvenient. The bedroom size is good for a couple but on the small side to accommodate 3 people. Overall we enjoyed the property very much and recommend it.
Stayed 2 nights in Oct 2023
Response from Lynn on 2023/10/19
Unfortunately this is how the room has to be set up for handicapped. We added the bathroom but did not have room for the sink in the bathroom. Everything is a work in progress but we appreciate the input. Nice to meet you.

2/10 Terrible

Ann

Business traveler
Disliked: Property conditions & facilities, room comfort
No to this place no idea how they have 4.8 stars
Nothing has been upgraded in more than 50 years here. my shower was 30" plastic insert with only a hand shower that had 2 drips...no real water stream or pressure and cold. No hot water. The other room we rented the TV didn't work. All things are not quaint but really moth eaten, and frankly, scary. Not cheap expected nicer.
Stayed 2 nights in Sep 2023
Response from us on 2023/9/22
It is very sad that you feel this way. You were given an upgrade to a King Suite with a Spa tub from a Queen room. You were told that the hot water takes time to get to the 3rd floor and you needed to run the water (which was fine) to give it time to get the hot water. The other room...the tv does work. We are constantly doing upgrades on the whole house. Your price was very cheap for what you stayed in. We are the least expensive around. We are sorry you were having a bad day when you arrived. Because now it shows.

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, amenities
Old fashioned and clean but mattress was worn out and sagging
Stayed 1 night in Sep 2023
Response from Lynn on 2023/9/23
It was a pleasure to meet you.

10/10 Excellent

Brent

Traveled with partner
Liked: Amenities
Very comfortable and welcoming. Would absolutely return if coming back to the Lakes Region.
Stayed 2 nights in Sep 2023
Response from Lynn on 2023/9/23
We are so happy that you enjoyed your stay. Hopefully you will come to the Lakes Region again and visit us.

8/10 Good

Heidi

Stayed 2 nights in Aug 2023
Response from lynn on 2023/9/9
take care

10/10 Excellent

Barbara

Great room and delicious breakfast. The lake is beautiful
Stayed 2 nights in Jul 2023
Response from Lynn on 2023/7/22
We are so glad you enjoyed your stay. We hope you will come again!!

8/10 Good

Emily

Traveled with partner
Liked: Cleanliness, staff & service
Our stay at Sutton House B&B was great. The staff were fabulous, breakfast was a highlight both mornings! The only negative was the bed was quite uncomfortable and old making our nights sleep lacking.
Stayed 2 nights in Jul 2023
Response from Lynn on 2023/7/22
So glad you enjoyed breakfast and your stay. We will check out the bed, Thank you for letting us know.

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service
Excellent food (& accommodating of allergies & preferences), friendly host & staff, knowledgeable of the area!
Stayed 2 nights in Jun 2023
Response from Lynn on 2023/7/3
We are so glad you enjoyed yourself. Please come again!!

10/10 Excellent

Raymond

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and friendly host.
Stayed 1 night in Jun 2023
Response from Lynn on 2023/6/27
We hope to see you again.

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and quality.
Stayed 1 night in Jun 2023
Response from Lynn on 2023/6/4
Glad you had fun. We hope you will come again!

10/10 Excellent

Valerie, Derry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went to the Inn for a relaxing overnight. We walked to the restaurant for dinner - in the rain - the Inn offered golf umbrellas which were perfect since the restaurant was across the street. Sally gave us a wonderful breakfast the next morning. The sunroom was perfect for breakfast and it was nice talking and getting to know the other guests. The owner told us the history of the Inn before breakfast while drinking delicous coffee and homemade cranberry scones. The room had more than everything you'll need to make your visit memorable. Such a gem with Lake Winnipesaukee right across the street. Can't wait to return
Stayed 1 night in Apr 2023
Response from Lynn on 2023/4/10
I am very glad you enjoyed your stay. Maybe you can come when the pool is open and enjoy hanging out. We look forward to seeing you again.

10/10 Excellent

Rose

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the peace and quiet, the staff cared about our comfort. Breakfast was freshly prepared daily nothing frozen! Would love to return
Stayed 2 nights in Mar 2023
Response from Lynn on 2023/3/28
I am glad you enjoyed your stay. Please come again.

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sutton B and B was much more than expected. Thiesa (sorry if I spelt the name wrong) was very attentive and has done her research making sure that anything a guest needs would already be provided. She even had the snow brushes on the porch, umbrellas in the rack to use. I personally liked the history portion of the building looking at the architecture of it. Granted it has been updated since not every item can last more than 150 years the use for life does play a part. Updating it the attentiveness of the visual aspects nineteenth century was taken into consideration. I would definitely come back again without any reservation. Great Job.
Stayed 2 nights in Mar 2023
Response from Lynn on 2023/3/21
We are so glad that your stay was so good. This makes us very happy!! We try very hard and glad it shows. Sally, head of housekeeping, works very hard to make sure everything is perfect. We look forward to seeing you again.. Take care

8/10 Good

Elizabeth

Stayed 2 nights in Feb 2023
Response from Lynn on 2023/3/28
We hope you will come again.

8/10 Good

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Sutton House and would absolutely return.
Stayed 2 nights in Jan 2023
Response from Lynn on 2023/1/23
We are really glad that you enjoyed your stay with us. We really do hope you will come again!!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Overall, a wonderful stay! Sally and Thais were kind and accommodating. Breakfasts were great! A bit of a bummer that the fireplaces were not in working order, but all in all, we would definitely stay here again.
Stayed 4 nights in Dec 2022
Response from Lynn on 2023/1/9
We are so glad that you enjoyed your stay. Hopefully if the fuel prices go down we will be able to run the fireplaces. They are lovely. I hope you will come again.

10/10 Excellent

Bonnie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful B & B..very nice friendly people. Wonderful breakfast on a lovely porch. Pretty setting. Our room, the green room could use an updated tv…only had one channel but for the amount of time spent there it was lovely.
Stayed 1 night in Oct 2022
Response from Lynn on 2022/10/24
It was such a pleasure to meet you. We are working on updates. Thank you for the input. We hope you will come again. Take care.

10/10 Excellent

Jeff

Stayed 1 night in Sep 2022

10/10 Excellent

Karin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful house and property. The breakfast was delicious and when we were going on a trip before breakfast was served, a care package was made for us. Check in and check out very easy. The owner is awesome. Highly recommend staying there.
Stayed 2 nights in Sep 2022
Response from Lynn on 2022/9/29
It was a pleasure meeting you both. I am very glad that you enjoyed all of your stay. We really hope you will come ag.ain. take care

6/10 Okay

Robert, Alameda

Traveled with partner
Liked: Cleanliness
-
Stayed 1 night in Sep 2022
Response from lr on 2022/10/7
thank you

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Sally

Stayed 2 nights in Jul 2022

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional service
The B and B was very clean, We swam in the pool, the staff are very friendly, the room and bed were comfortable, and the breakfast was tasty.
Stayed 1 night in Jun 2022
Response from Lynn on 2022/6/9
It was such a pleasure to meet you both. I am very glad that you used the pool!!! We are glad you enjoyed your stay and hope you will come again!! Take care

10/10 Excellent

Kelly D

Stayed 1 night in Feb 2022

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent 2 days on Memorial Day weekend and had a great time. The staff was warm, friendly and very helpful. Homemade breakfast was awesome. Enjoyed the beautiful grounds, relaxing on the porch and swing, able to walk to town/ local dining. The owner let us borrow the parking pass so we could park our trailer at the local beach while we kayaked. ( we thought we might have been able to put in from the property from the pics online ) Would have liked to stay a couple more days if able. Only down sides were the noise from traffic/bikes/ walls little to be expected in an older place, and we thought we were getting lake/mountain views but because we booked through Expedia and not direct didn't get room w/ view we were expecting. Still overall, a great stay and would return. Good place, especially for the price.
Stayed 2 nights in May 2022
Response from Lynn on 2022/6/12
It was such a pleasure to meet you both. We really hope you will come again and maybe use the pool!! Please take care and again I am very glad you enjoyed yourselves!!

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every once in awhile, you remember why B&B's are special. Sutton House B&B is special because of it's historic past, it's hospitality, beautiful property, and delicious food. Sutton House B&B is a special place and experience. Give it a try! Thank You, Zalis Family
Stayed 2 nights in May 2022
Response from Lynn on 2022/6/12
It was a pleasure meeting you all. We hope you will come again soon. So glad you enjoyed your stay.

10/10 Excellent

Emma

Stayed 1 night in May 2022

10/10 Excellent

Johanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Lynn on 2022/5/23
We are so glad that you enjoyed your stay. We hope you will come again. Maybe even use the pool!! Take care

6/10 Okay

Bryony

Liked: Cleanliness, amenities
Not that easy to access, many steps. Set breakfasts.
Stayed 2 nights in May 2022

4/10 Poor

Christopher

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Didnt offer choices at breakfast, shower was horrible pressure. None of the fireplaces worked in the suite we were in. Very awkward set-up of suite, had to enter through bathroom around the very back of building and very limited access to front main entrance (only used as *emergency exit*). Inn keeper was nice, room was clean, but overall probably would not stay there again even though i proposed to my fiance there... was not how i expected an Inn to be at all.
Stayed 2 nights in Mar 2022
Response from Lynn/Thais on 2022/3/16
We were glad to have met you. We would have gladly offered you anything else for breakfast if asked. We do this will all our guests. Wish you had mentioned you were having problems with the shower. We would have been more than happy to show you how to work it. Due to rising fuel costs we limit the use of fireplaces to Jan. and Feb. This is so we can keep the cost of rooms down for our guests. Glad you got to propose. Best wishes.

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the bed was so extremely comfortable and the electric fire place in the room and bathroom made it feel very homey. but the bed and pillows OMG make such a great stay and they were supreme!
Stayed 2 nights in Feb 2022
Response from Lynn on 2022/3/6
Thank you!! We are so glad that you enjoyed everything. We hope you will come again. Maybe in the summer to use the pool or go to the lake. Take care

10/10 Excellent

Clarissa C

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and friendly staff
Stayed 1 night in Feb 2022
Response from Lynn on 2022/2/26
We are so glad you enjoyed your stay. We would love to have you come in the summer also. Take care. Lynn

10/10 Excellent

Logan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager and staff were friendly. Beautiful views, enjoyed watching the birds and squirrels in the back yard enjoying nuts and seeds.
Stayed 1 night in Jan 2022
Response from Thais on 2022/2/15
Thank you for your review. We hope you will enjoy staying here again next time.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meticulously clean and comfortable. Hostess was lovely and breakfast delicious.
Stayed 1 night in Nov 2021

10/10 Excellent

Gail

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Owner, Tayesha, could not have been more caring, accommodating and kind. She was such a gracious host and went out of her way to make sure we had everything we needed. Breakfast was delicious and plentiful plus special touches like coffee/tea/freshly made cookies and bread always available. The inn was spotlessly clean and beautifully decorated/festive Only downsize was no elevator
Stayed 2 nights in Oct 2021
Response from Lynn on 2021/10/20
I am so glad that you enjoyed your stay. It was fun to have you here. I am also glad that breakfast was a hit for you. Hopefully you will make this a routine stop to visit. We have many repeat guests which makes it even more like home. Take care

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Typical B&B. Breakfast was very good. Host was friendly and informative about the area
Stayed 2 nights in Sep 2021
Response from lynn on 2021/9/4
we are very happy that you enjoyed your stay. We sure hope you come back again.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Lynn on 2021/6/18
Thank you, we hope you will come again.

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again when here
Visiting cousins in the area and stayed at this gem right across from the lake. Excellent B&B, nicely appointed and charming host.
Stayed 1 night in May 2021
Response from Lynn on 2021/6/18
Very glad you had a nice time. We hope you will come again for another visit and use the pool.

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021
Response from Lynn on 2021/6/14
Thank you very much. We hope you will come again!!

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful home, friendly host and perfect location
Beautiful home, friendly host and perfect location = happiness with money spent :)
Stayed 2 nights in May 2021
Response from Lynn on 2021/5/30
Thank you so much!! We are very glad that you picked us to stay with. Please come again when you can use the pool. Take care.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and beautiful place ,very Historic Mansion ,great customer services you feel welcome since you park your car, thanks because we feel like a family, Very quiet place ,variety of food places ,you can walk to the beach we will going again for our anniversary thanks!!!
Stayed 1 night in May 2021
Response from Lynn on 2021/5/26
We are so glad that you enjoyed yourselves so much!!! That means we are doing ours jobs right. We really hope to see you again soon. Come when you can use the pool. Book early though because it fills so fast. Take care, Lynn, Thais and staff

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Beautiful views of the lake! Innkeeper was a lovely hostess!
Stayed 1 night in May 2021
Response from Thais on 2021/5/11
Thank you so much. It is very encouraging to hear your feed back. - Thais

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful inn
Very good b&b. The innkeeper was very kind, helpful, and accommodating to all of our needs. We stayed in the 3rd floor king suite. Great views of the lake and our own personal dining table looking out over the lake. We brought some steaks to prepare on their grill on the patio for our first night. Breakfast was very good and overall great experience. Will stay here again in the summer when their pool is open.
Stayed 1 night in May 2021
Response from Lynn on 2021/5/2
We are pleased that you enjoyed your stay. We do try to make every ones stay fun. Please do come back in the summer so you can enjoy the pool. Take care and stay safe.

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021
Response from Thais on 2021/5/11
Thank you! Glad you enjoyed your stay!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice like weekend getaway!
Our stay at the Sutton was wonderful! We decided to get away for the night and found the room rates to be inexpensive, service to be impeccable, and the hotel itself was so cool! Very awesome, unique touches and everything was clean and neat. Thais was so sweet and was very helpful! Breakfast on Sunday morning was delicious and I even got to take some scones with me for the road! 😊 we will definitely be returning to the Sutton again soon!
Stayed 1 night in Mar 2021
Response from Lynn on 2021/3/31
Thank you so much!! We are so glad your stay was wonderful. We look forward to seeing you again.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm, inviting and cozy hospitality! Could not recommend more.
Stayed 2 nights in Mar 2021
Response from Lynn on 2021/3/31
So glad you enjoyed yourselves. You should come again in warmer weather so you can use the pool. Take care.

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Couldn't ask for a better location with amazing views overlooking the mountains and lake. A beautiful historic place that is more of a bed and breakfast than 'hotel' even though listed on hotels.com. That said a delicious full breakfast was served, much needed at the start of a chilly February morning. Highly recommended.
Stayed 1 night in Feb 2021
Response from Thais on 2021/4/19
We enjoyed having you and appreciate our winter guests tremendously. We hope you will come again. Thais, Inn Keeper / Host