卡塔尼亞旅館

「The receptionist was a bit cross when we arrived - I had said our ETA was 18.30 to 18.45, we arrived at 18.55 (I realise that reception closes at 19.00 and we were a bit later than anticipated, but we had had a tiring journey, and at least we arrived 5 mins before reception closed!!). A different person was on reception on checking out who wasn't very warm. 」

「Location across the street from a very nice public garden. Good access to the sites and neighborhoods of Catania. Catania exceeded my expectations with friendly staff at the restaurant and bars we visited. We did not have much interaction with staff but that wasn't necessary. They booked a ride to the airport at a fair price. The internal stairway leading up to the rooms was a. it rough, being under renovation.」

「Nice place」

「As a Hotels.com Gold member, I was genuinely surprised by this stay. The check-in communication was nonexistent, so I had to reach out myself just to get inside. The lighting was controlled by a single key, making it awkward for two guests, and the host was inflexible about that, telling me I should not have removed the key for the light from the entrance keys. He was also quite pushy about a four-euro tax, insisting on a wire transfer and then calling and messaging multiple times over it. The...

「Perfect location right in the centre of the old city. The rooms are on the first floor and there is no escalator, so a short climb up with your luggage is unavoidable. We did the check-in on our own and throughout the 2 nights that we stayed there, we haven't sighted any reception staff.」