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卡爾斯巴德萬豪費爾菲爾德套房飯店的評分

2.5 out of 5
卡爾斯巴德萬豪費爾菲爾德套房飯店
2525 S Canal Street, Carlsbad, NM

評論

8.4

非常好

10 分，有夠讚；653 則評論中有 313 則" "
8 分，不錯哦；653 則評論中有 198 則" "
6 分，一般般；653 則評論中有 78 則" "
4 分，不太好；653 則評論中有 30 則" "
2 分，很糟糕；653 則評論中有 34 則" "

8.8/10

整潔度

8.6/10

員工素質

8.4/10

設施服務

8.6/10

住宿環境和硬體

8.4/10

環保程度

評論

10/10 有夠讚

Natalie

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very clean and good breakfast. Staff was courteous and helpful. Would definitely stay again.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

jcrez

喜歡：整潔度、員工素質和住宿環境和硬體
Clean with no surprises.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

HELEN

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel was clean and well kept.
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年5月10日回覆
Dear Helen, We appreciate you choosing Fairfield Inn Carlsbad and sharing your review!

10/10 有夠讚

Donald M.

喜歡：整潔度、員工素質和住宿環境和硬體
Convenient, clean, reasonably priced
於 2024 年 5 月住了 1 晚
Hotel Management 於 2024年5月10日回覆
Dear Donald M., Thank you for staying with us and taking the time to share your review! We hope to see you again next time travel brings you to Carlsbad.

8/10 不錯哦

Greg

於 2024 年 4 月住了 1 晚

10/10 有夠讚

Sharon

喜歡：住宿環境和硬體
It was fine. Just stayed one night.
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月30日回覆
Dear Sharon, Thank you for staying with us in Carlsbad and sharing your review!

10/10 有夠讚

Sharon

於 2024 年 4 月住了 2 晚
Hotel Management 於 2024年5月10日回覆
Dear Sharon, Thank you for staying with us and sharing your five-star rating!

10/10 有夠讚

Georgina

於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年5月10日回覆
Dear Georgina, Thank you for staying with us in Carlsbad and sharing your five-star rating!

8/10 不錯哦

Alexis

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great pool and breakfast. Property is a little dated
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月18日回覆
Dear Alexis, Thank you for staying with us in Carlsbad and sharing your experience!

8/10 不錯哦

Lorrence

家庭旅遊
喜歡：整潔度和住宿環境和硬體
area busy late at night.
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月18日回覆
Dear Lorrence, Thank you for staying with us and taking the time to share your review!

10/10 有夠讚

Sherrie

喜歡：整潔度、員工素質和住宿環境和硬體
Comfy bed, pretty good breakfast.
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月18日回覆
Dear Sherrie, We appreciate you choosing Fairfield Inn and sharing your review!

10/10 有夠讚

William，Louisville

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Hotel Management 於 2024年4月30日回覆
Dear William, Thank you for staying with us and sharing your five-star rating!

10/10 有夠讚

Karen

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel staff were all amazing, accommodating our change of plans and providing us with prompt service when our tv remote stopped working. The room was very clean and the bed comfortable.The breakfast area was clean and well stocked with a good variety of foods. The only negative thing is about Carlsbad, not the hotel - there are basically no restaurants in the town except for chain fast food. The inclusion of a microwave and fridge in the hotel room was incredibly helpful as we bought some prepared food from the grocery store and could then make our own meals (sort of :).
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月18日回覆
Dear Karen, Thank you for taking the time to share your review. We are so glad to hear you enjoyed your stay at Fairfield Inn & Suites Carlsbad, and we appreciate you highlighting our helpful staff, cleanliness, and comfort. Safe travels, and we hope to see you again next time travel brings you to the area.

10/10 有夠讚

Susie

Clean and friendly
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月18日回覆
Dear Susie, We appreciate you choosing Fairfield Inn & Suites Carlsbad and sharing your review!

10/10 有夠讚

Trevor

於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月30日回覆
Dear Trevor, We appreciate you staying at Fairfield Inn & Suites and sharing your five-star rating.

10/10 有夠讚

Peggy

喜歡：整潔度和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Hotel Management 於 2024年4月18日回覆
Dear Peggy, Thank you for staying with us and sharing your five-star rating!

10/10 有夠讚

Bradley C

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Godd over night location, some restaurants in walking distance.
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年4月1日回覆
Dear Bradley C, Thank you for staying with us in Carlsbad and sharing your review! We are so glad to hear you enjoyed your experience with us.

6/10 一般般

Laurie

情侶出遊
喜歡：整潔度和員工素質
不喜歡：設施服務
Was a little tough to turn into the property. There are a couple of driveways right next to each other and the Fairfield driveway is tough if a car is coming out.
於 2024 年 3 月住了 2 晚
Hotel Management 於 2024年4月1日回覆
Dear Laurie, Thank you for taking the time to share your feedback. We apologize that there was difficulty turning in to our driveway, though we do hope you were able to otherwise enjoy your stay.

10/10 有夠讚

Samir

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very convenient easy to get around Walmart close by
於 2024 年 3 月住了 2 晚
Hotel Management 於 2024年4月1日回覆
Dear Samir, Thank you for staying with us in Carlsbad and sharing your experience!

10/10 有夠讚

Vivek

於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年4月18日回覆
Dear Vivek, Thank you for staying with us in Carlsbad and sharing your 5-star rating!

10/10 有夠讚

Patrick

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I thought the staff was great. The room is clean. Went and had great food that was nearby. Thank you!!
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年3月14日回覆
Dear Patrick, Thank you for choosing Fairfield Inn & Suites and sharing your review! We are glad you enjoyed your stay with us in Carlsbad.

8/10 不錯哦

Diane

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hotel staff were fantastic. Hotel was clean and nice.
於 2024 年 3 月住了 2 晚
Hotel Management 於 2024年3月14日回覆
Dear Diane, Thank you for staying with us and sharing your review! We appreciate you kind words and hope to see you again next time travel brings you to the area.

2/10 很糟糕

Cristina

家庭旅遊
喜歡：整潔度和設施服務
不喜歡：員工素質
No internet access plus i had all my property taken from my car at check out time and no one could help me
於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年3月4日回覆
Dear Cristina, We sincerely apologize that there was a problem with internet access during your stay. Please reach out to us at your convenience so we may discuss any missing property.

10/10 有夠讚

Betty

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was nice and bfast was good As well
於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年3月4日回覆
Dear Betty, Thank you for staying with us in Carlsbad! We are glad you enjoyed a nice time and a good breakfast.

6/10 一般般

Todd

喜歡：整潔度和客房舒適度
於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年2月14日回覆
Dear Todd, Thank you for staying with us and taking the time to share your rating. We hope to see you again for the opportunity to provide you with a 10/10 experience.

6/10 一般般

Wei，Stamford

家庭旅遊
喜歡：整潔度和設施服務
ok for the price
於 2023 年 12 月住了 3 晚
Hotel Management 於 2024年2月1日回覆
Dear Wei, Thank you for staying with us and taking the time to share your review.

8/10 不錯哦

Jorge

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The customer service was great. My room did have a distinct oil smell that I had to mask with an air freshener. The gym also had 2 treadmills and none worked. Overall the room was clean, the areas were all clean, and everything worked in my room.
於 2024 年 1 月住了 5 晚
Hotel Management 於 2024年2月1日回覆
Dear Jorge, Thank you for staying with us and taking the time to share your feedback. We apologize for the smell in your room and for the treadmills being out of order. We also appreciate you mentioning our customer service and cleanliness! Safe travels.

8/10 不錯哦

Curtis

商務旅客
喜歡：整潔度和員工素質
Some of the fitness equipmet was not operable.
於 2024 年 1 月住了 5 晚
Hotel Management 於 2024年2月1日回覆
Dear Curtis, Thank you for staying with us and sharing your feedback. We will look into the fitness equipment as we aim to provide an excellent experience for all our guests.

10/10 有夠讚

Nina

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚
Hotel Management 於 2024年2月1日回覆
Dear Nina, Thank you for staying with us in Carlsbad and taking the time to share your 10/10 rating!

10/10 有夠讚

Jorge

於 2024 年 1 月住了 2 晚
Hotel Management 於 2024年2月1日回覆
Dear Jorge, We appreciate you choosing Fairfield Inn Carlsbad and sharing your 10/10 rating!

10/10 有夠讚

Stephen

於 2024 年 1 月住了 13 晚
Hotel Management 於 2024年2月1日回覆
Dear Stephen, Thank you for staying with us in Carlsbad and sharing your 10/10 rating!

6/10 一般般

arlene

於 2024 年 1 月住了 3 晚
Hotel Management 於 2024年2月1日回覆
Dear Arlene, We appreciate you staying with us and taking the time to share your rating.

8/10 不錯哦

Roshan

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 2 晚
Hotel Management 於 2024年2月1日回覆
Dear Roshan, Thank you for staying with us and sharing your rating!

10/10 有夠讚

Hannah

喜歡：整潔度和住宿環境和硬體
Convenient
於 2023 年 11 月住了 1 晚
Hotel Management 於 2024年2月1日回覆
Dear Hannah, Thank you for staying with us and sharing your review! We hope to see you again next time travel brings you to Carlsbad.

8/10 不錯哦

Paul

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The doors around us were rather loud opening and closing late at night. It was New Year's Eve, but still a little inconvenient for travelers.
於 2023 年 12 月住了 1 晚
Hotel Management 於 2024年2月1日回覆
Dear Paul, Thank you for staying with us and sharing your review. We apologize for the loud noise from the doors but hope you were otherwise able to enjoy a nice stay.

2/10 很糟糕

Cristina

喜歡：整潔度、員工素質和住宿環境和硬體
I want a refund because my tv was not working and no way of watching tv i had to take my son to snother hotel
於 2023 年 12 月住了 1 晚
Hotel Management 於 2024年2月1日回覆
Dear Cristina, We apologize for the issue with your tv. Please contact us directly so we may be of assistance.

10/10 有夠讚

Guodong

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
the room is excellent.
於 2023 年 12 月住了 1 晚
Hotel Management 於 2024年2月1日回覆
Dear Guodong, Thank you for choosing Fairfield Inn Carlsbad and sharing your review! We hope to see you again next time travel brings you to the area.

6/10 一般般

真實旅客

家庭旅遊
喜歡：整潔度和住宿環境和硬體
於 2023 年 12 月住了 2 晚
Hotel Management 於 2024年2月1日回覆
We appreciate you staying with us and sharing your feedback!

4/10 不太好

Richard，Placentia

情侶出遊
不喜歡：員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Hotel Management 於 2024年2月1日回覆
Dear Richard, Thank you for sharing your rating. We hope to see you again for the opportunity to provide you with a 5/5 experience.

8/10 不錯哦

KANG

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Hotel Management 於 2024年2月1日回覆
Thank you for staying with us and sharing your rating!

10/10 有夠讚

Pam

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Front desk clerk was amazing!
於 2023 年 12 月住了 1 晚
Hotel Management 於 2024年2月1日回覆
Dear Pam, Thank you for staying with us in Carlsbad and sharing your review! We are fortunate to have a wonderful team, and we are so glad you enjoyed your experience.

8/10 不錯哦

Peggy

喜歡：員工素質
於 2023 年 12 月住了 2 晚
Hotel Management 於 2024年2月1日回覆
Dear Peggy, We appreciate you staying with us and sharing your rating!

10/10 有夠讚

Robert

於 2023 年 11 月住了 1 晚

4/10 不太好

Yanbiao

親子旅遊
不喜歡：整潔度和員工素質
not well maintained and were assigned to a room not cleaned yet
於 2023 年 11 月住了 2 晚
Hotel Management 於 2023年12月1日回覆
Dear Yanbiao, We apologize for assigning you a room that was not actually ready. We try to enter them in the system correctly every time, though that can happen from time to time. Safe travels, and thank you for sharing your feedback!

8/10 不錯哦

Mayur

於 2023 年 11 月住了 1 晚
Hotel Management 於 2024年2月1日回覆
Dear Mayur, Thank you for staying with us and sharing your rating!

6/10 一般般

Anoop

家庭旅遊
不喜歡：設施服務
Despite the friendly and helpful hotel staff, the overall experience fell short due to outdated facilities and a disappointing breakfast. Notably, there was a lack of bread during breakfast, and it seemed that the issue was overlooked by the staff.
於 2023 年 11 月住了 1 晚
Hotel Management 於 2023年12月1日回覆
Dear Anoop, Thank you for staying with us! We appreciate you mentioning our friendly and helpful staff, and we will be speaking with our breakfast team for improvement.

8/10 不錯哦

Amuthan

家庭旅遊
喜歡：員工素質
於 2023 年 11 月住了 2 晚
Hotel Management 於 2023年12月1日回覆
Dear Amuthan, Thank you for staying with us and sharing your rating!

8/10 不錯哦

Jeff

喜歡：住宿環境和硬體
They actually ran out of room keys. We had to be let in by the deck clerk. The custodian for breakfast was a bit lazy. He had one speed (slow). 8:20 and no milk. The milk, tea bags, and waffle batter were empty. He did bring out more eggs and waffle batter, but no milk, with a case in the back.
於 2023 年 11 月住了 1 晚
Hotel Management 於 2023年12月1日回覆
Dear Jeff, Thank you for taking the time to share your feedback. We sincerely apologize for the key issue, and we will be speaking with our breakfast attendant for improvement.

10/10 有夠讚

chandra，Granbury

寵物同遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel was very clean, staff was very helpful and friendly! Especially the day staff that ran front desk.
於 2023 年 11 月住了 2 晚
Hotel Management 於 2023年11月16日回覆
Dear Chandra, Thank you for staying with us in Carlsbad and sharing your experience!

8/10 不錯哦

Jeannette

於 2023 年 11 月住了 1 晚
Hotel Management 於 2023年12月1日回覆
Dear Jeannette, Thank you for staying with us and taking the time to share your rating!