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Reviews of SOWELL HÔTELS Les Chevaliers

4 out of 5
SOWELL HÔTELS Les Chevaliers
2 Rue des Calquières, Carcassonne

Reviews

8.8

Excellent

Rating 10 - Excellent. 267 out of 475 reviews" "
Rating 8 - Good. 156 out of 475 reviews" "
Rating 6 - Okay. 30 out of 475 reviews" "
Rating 4 - Poor. 15 out of 475 reviews" "
Rating 2 - Terrible. 7 out of 475 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Audra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly, location to parking lot and castle were excellent. Breakfast buffet was excellent!
Stayed 1 night in Mar 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All about the view
This hotel has the most remarkable view over the walled city. Choose a room with a city view - it's worth the additional cost. When the city and bridge are lit up at night, it's magical. The room was clean and comfortable, room size is typical for France with the tiniest mini-fridge I've ever seen. Front desk was friendly and hotel has a good vibe. Easy walk to walled city, train station and the rest of town.
Stayed 2 nights in Nov 2023

10/10 Excellent

MARTIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breathtaking view
Staff is very nice and always helpful. Very good breakfast, quiet and beautiful location. Excellent!!
Stayed 5 nights in Oct 2023

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a View!!
You come to Carcassonne for one reason...to see the wall city. We walked into our room at the Les Chevaliers, onto our terrace and there it was...laid out on the hilltop before our eyes! What else is there to say. The room was extremely comfortable as was our entire two day stay. We would definitely stay there again.
Stayed 2 nights in Oct 2023

10/10 Excellent

Weston

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Melvin, Franklin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very nice hotel with a helpful staff!
Stayed 1 night in Sep 2023

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel perfect location
Lovely reception very kind receptionist who upgraded us to a room with a city view. This is our second stay and I m sure we ll stay again on our way to spain.
Stayed 1 night in Sep 2023

8/10 Good

Nicholas

Liked: Property conditions & facilities, room comfort
A great place to stay for Carcassonne
We had a couple issues initially with our room initially that took a fair bit of waiting around to sort. However, we were eventually given a different room and had a view of the city walls that was very nice. Without the view the stay would have been less special.
Stayed 3 nights in Sep 2023

10/10 Excellent

Gerardo, Burlington

Stayed 2 nights in Sep 2023

10/10 Excellent

Angelo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was fine, thanks to staff of SOWELL.
Stayed 1 night in Aug 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Elaine

Stayed 1 night in Jul 2023

10/10 Excellent

Eleri

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Effie

Stayed 1 night in Jun 2023

8/10 Good

Robert

Liked: Property conditions & facilities
Disliked: Cleanliness
Walkable to the old town
They have to relocate us to another room because we saw that the toilet commode was not flushed from waste. It was so disgusting! The room that given to us has no telephone, very few electrical outlets. I’ve to disconnect a pole lamp to use the outlet. Dinner was very good but some of the staff doesn’t speak or understand English. Front desk staff were okay.
Stayed 2 nights in May 2023

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Irene

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some issue with booking. Not sure if it was Expedia’s fault or hotel but hotel sorted it out and gave a free bottle of wine for inconvenience. Staff helpful and great English.

10/10 Excellent

lesley

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Easy to get to all attachments
Stayed 4 nights in Sep 2022

8/10 Good

Donald, Glasgow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is situated within walking distance of the citadel with nice views of the river and the citadel. The staff were polite and friendly. They do not have onsite parking. The only option is an underground car park 5 minutes walk from the hotel Nice place to stay for sightseeing
Stayed 1 night in Oct 2022

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little hotel
The hotel is lovely, the grounds are well kept and the room and public areas are clean and welcoming and the receptionist is gorgeous ❤️
Stayed 2 nights in Sep 2022

10/10 Excellent

Valerie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had friendly staff that kindly upgraded our room so my husband and I didn’t have to sleep in twin beds. We ended up with the most spectacular balcony view of the castle and historic bridge, which made for fantastic sunsets. The bed and pillows were by far the most comfortable we’ve had in Europe to date (no sheet rock here). A great stay.
Stayed 2 nights in Sep 2022

8/10 Good

James

Stayed 3 nights in Sep 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
We really enjoyed our stay. This hotel had very friendly and efficient staff, a lovely setting, especially the outdoor area for dining with a lovely view towards the Cite. It also had excellent AC, a big benefit when it’s 35 or so degrees.
Stayed 3 nights in Aug 2022

10/10 Excellent

Helen

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Fantastic hotel in a great position. Room had a balcony and brilliant views.of the castle. Staff were excellent and couldn't do enough particularly Momo.
Stayed 3 nights in Aug 2022

10/10 Excellent

EMMA, Oakland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the castle
Stayed 1 night in Jul 2022

10/10 Excellent

Andy

Stayed 1 night in Jul 2022

6/10 Okay

Mully

Stayed 1 night in Jul 2022

8/10 Good

James Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had a great view of the river and castle. Air con was very good and bathroom and shower also good.
Stayed 2 nights in Jul 2022

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night stay
Little disappointed in the view from the room. We upgraded and it wasn't cheap yet the direct view was of a wall of the next hotel. We had to go out onto the balcony and stand at an angle to get the view of the castle. Very nice breakfast at the hotel with plenty to choose from The 4* hotel could not offer drinks but suggested we go to their sister hotel next door and we were stung with a bill of Eu26 for a bottle of beer and an Aperol spritz. Friendly staff at the hotel but with the services offered it's very much more a 3* hotel.
Stayed 2 nights in Jun 2022

10/10 Excellent

Michael

Stayed 1 night in Jun 2022

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Carcassonne
Stayed 1 night in Jun 2022

10/10 Excellent

Jeremy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience was amazing. The staff are super friendly and helpful. Rooms are extremely well finished and modern! And the views of the castle are spectacular! Also take the opportunity to have dinner at the restaurant sitting outside- great food and views
Stayed 1 night in Jun 2022

10/10 Excellent

pier-olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location overlooking a La Cite - great running trail by the river, great dining options all around and the staff was amazing.
Stayed 2 nights in Jun 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Property conditions & facilities, room comfort
Excellent hotel and perfect location. Fabulous
Stayed 1 night in Jun 2022

10/10 Excellent

R P

Stayed 1 night in Jun 2022

10/10 Excellent

Mauricio

Stayed 1 night in May 2022

8/10 Good

Peter

Stayed 1 night in May 2022

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Staff here are very lovely. The location is just perfect with the most amazing view.
Stayed 3 nights in May 2022

10/10 Excellent

Gary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grateful
Fantastic short stay with stunning views of the castle.
Stayed 1 night in May 2022

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location
The hotel has an ideal location for exploring the old and new parts of Carcassonne. Staff were always helpful and the breakfast buffet was good (especially eating outside). Panoramic room has an awesome view across the river and was quiet although didn’t come with a balcony (as indicated in the online photos).
By day
By night
Stayed 3 nights in May 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was absolutely amazing at every level.
Stayed 2 nights in Apr 2022

10/10 Excellent

kimberly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

James, Plano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and facilities with great view of the old town
Stayed 1 night in Apr 2022

10/10 Excellent

Kathryn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They gave us a nice upgrade and were all so kind
Stayed 1 night in Apr 2022

10/10 Excellent

Ling Lee, Pomona

Stayed 2 nights in Apr 2022

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

michelle

Stayed 3 nights in Apr 2022

8/10 Good

Jennifer

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to the old city . Staff were friendly and helpful. Our bed was comfortable. Our room was clean.
Stayed 2 nights in Feb 2022