Cottage 11, 3 Bedrooms | View from room
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Reviews of Angel Rock Waterfront Cottages and Vacation Homes

3 out of 5
Angel Rock Waterfront Cottages and Vacation Homes
34311 NYS Rte 12E, Cape Vincent, NY

Reviews

9.4

Exceptional

Rating 10 - Excellent. 57 out of 79 reviews" "
Rating 8 - Good. 18 out of 79 reviews" "
Rating 6 - Okay. 3 out of 79 reviews" "
Rating 4 - Poor. 1 out of 79 reviews" "
Rating 2 - Terrible. 0 out of 79 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Rita, Spencerport

Stayed 2 nights in Nov 2023
Response from Lauren on 2023/12/8
Thank you for taking the time to review us!

8/10 Good

Rick

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was lovely - the unit we were in was cleaned roomy. We slept comfortably.
Stayed 2 nights in Oct 2023
Response from Lauren on 2023/10/9
Thank you for taking the time to review us Rick. We appreciate it!

10/10 Excellent

Ray

Traveled with family
Liked: Cleanliness
Great views, dated cottage.
Cabin 24 has fabulous, on river, views. The cabin itself is a bit dated (siding, deck, ADA ramp need major work). Staff friendly and helpful. Bedrooms (3) are a bit of a squeeze. However, spacious kitchen/dining/living room.
Stayed 2 nights in Sep 2023
Response from Lauren on 2023/9/22
Thank you for the high rating, Ray! Some of our other waterfront 3 bedrooms do have more spacious bedrooms, just depends on which one you pick! Love the photo, and we hope to host you again!

8/10 Good

Sonny

Stayed 1 night in Aug 2023
Response from Angel Rock on 2023/9/15
Thank you for taking the time to review us, Sonny. We appreciate it!

10/10 Excellent

Anabela

Traveled with group, Traveled with family
Liked: Cleanliness, room comfort
AMAZING
Everything was perfect! Location, cleanliness, house layout and everything!!! Loved it!!!
Stayed 1 night in Sep 2023
Response from Angel Rock on 2023/9/15
Thank you, Anabela! We appreciate the fact you took time to review us & that it was so kind! We hope to host you again!

10/10 Excellent

Janice

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice location and views of St. Lawrence.
Stayed 1 night in Sep 2023
Response from Angel Rock on 2023/9/15
Thank you, Janice! We are so lucky to be located on the St. Lawrence and are glad you enjoyed your stay here. We hope to host you again!

10/10 Excellent

Elena

Stayed 2 nights in Jul 2023
Response from Lauren on 2023/9/22
Thank you for this high rating! We appreciate it!

10/10 Excellent

Tammy

Stayed 3 nights in Jun 2023
Response from Lauren on 2023/9/22
Tammy, thank you for the high rating! We appreciate it!

10/10 Excellent

CHARLES

Stayed 3 nights in Sep 2022
Response from General Manager on 2022/10/1
Dear Charles,We are happy to see you enjoyed your stay with us! Thank you for choosing Angel Rock Waterfront Cottages and look forward to serving you again in the future!Warmest Regards,Jennifer AngusGeneral Manager

10/10 Excellent

douglas

Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Great Experience
Beautiful scenery. Cottages were spectacular! Staff is very friendly and helpful! Enjoyed my stay and plan tp return!
Stayed 3 nights in Aug 2022
Response from Angel Rock Office on 2022/9/2
Thank you so much for the kind remarks! We appreciate it greatly.

8/10 Good

lydia

Traveled with group
Liked: Cleanliness, room comfort
Really fantastic sunset! Only thing that bothered me is a really early check out.
Stayed 1 night in Aug 2022

10/10 Excellent

Karen

Stayed 1 night in Aug 2022
Response from Jennifer Angus, General Manager on 2022/8/23
Thank you for taking the time to let us know of your recent experience. We are so delighted to see you enjoyed your stay, and look forward to welcoming you again in the near future.

8/10 Good

John

Traveled with family
Liked: Cleanliness
Stayed 2 nights in Aug 2022
Response from Jennifer Angus, General Manager on 2022/8/21
Thank you so much for taking the time to let us know of your recent stay! We like receiving feedback from our guests; we view it as a positive opportunity to better our service and the quality of your stay. We are happy to see that you enjoyed your stay with us! If there is anything you would like to comment on, we would love to share it with our team. Once again, thank you. We appreciate your review, and look forward to serving you again in the near future.

10/10 Excellent

Jenn

Stayed 1 night in Jun 2022

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Our accommodation was super clean and well stocked. The reception was very kind and communication excellent. I must have missed on the website that they want you to bring your own towels, shampoo, etc. but the staff accommodated us. They provided towels and also ground coffee when asked. I gave the surrounding are a neutral because on the same property are mobile homes, which detracts from the area. But we had a gorgeous view of the St Lawrence and amazing sunsets. I recommend request your unit to be directly along the shore.
Stayed 2 nights in Jun 2022
Response from Carol on 2022/6/13
Thanks for the great review – we are always happy to supply anything guests might be missing for their stay. We are glad you were able to experience our wonderful sunsets.

10/10 Excellent

neelu

Stayed 2 nights in May 2022
Response from Jennifer on 2022/5/28
Thank you!

10/10 Excellent

Paw

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Deck on the river front was awesome, lots of things to do in local towns
Stayed 2 nights in May 2022
Response from Carol Thomas on 2022/5/16
Thank you – so glad you enjoyed your stay!

8/10 Good

Verified traveler

Disliked: Room comfort
Ask questions
Heater was not set high and we walked in and room was ice cold. We set the heat up but it took over 5 hours to get room warm. No hair dyer in room. No paper towels. Blankets seem dirty. Chair at dining room table was bent. Other than that ok
Stayed 1 night in Dec 2021
Response from Carol on 2021/12/19
Thank you for taking the time to review us. We are truly sorry that we fell short on your stay and apologize that your rental was not properly warm as it should have been. Some of our rentals include hair dryers and some do not – but we do keep spares on hand to provide upon request. We were unware of an issue with the chair and will take a look at that.

8/10 Good

Phyllis

Liked: Cleanliness, room comfort
St Laurence stay
Unit was clean and comfortable but they don’t usually have one night stays and there were no bath towels in the unit they said people bring their own which I found kind of unusual. They brought us towel and a coffee pot which also was missing. There was a digital lock but it did not lock as far as we could tell. There were all sort of directives about cleaning our unit and taking out the trash but no information on the door lock.?
Stayed 1 night in Oct 2021
Response from Carol/Owner on 2021/10/17
We are glad you found your rental to be clean and comfortable. We apologize that you were not set up with towels in advance, we normally check with our one night/last minute reservations, to ensure they have what they need. The locks are basic, you turn the lock from the inside and walk out and close the door - test it and you'll find it is locked. (This is also included in the house manual in the rental.)

10/10 Excellent

Jay

Traveled with family
Liked: Cleanliness, room comfort
Great Family Weekend Stay
Very clean and easily accessible cottages. Waterfront very peaceful with great views of the St. Lawrence and Lake Ontario. Lots of option on the property to keep busy with a family. Location is nicely situated next to many state parks, Clayton, and Alexandria Bay. The entire family had a great weekend.
Stayed 1 night in Oct 2021
Response from Carol/Owner on 2021/10/17
Thank you for the great review Jay - we are very happy that you and your family enjoyed your stay!

8/10 Good

Roger

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Private. Clean, great views. Would stay there again.
Stayed 1 night in Oct 2021
Response from Carol/Owner on 2021/10/17
Terrific - we are glad you enjoyed your stay!

10/10 Excellent

Diane

Liked: Cleanliness, room comfort
The cottage we stayed in was very comfortable and very clean. We would definitely stay there again.
Stayed 2 nights in Sep 2021
Response from Carol Thomas on 2021/9/26
Thank you Diane! We are very happy that you enjoyed your stay.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Great week at Angel Rock!
Thanks to the Angel Rock team for an excellent stay. Clean and comfortable accommodations with fantastic views. I'd love to see larger bumpers / boat protection devices in the marina. The corrugated steel walls are tough to deal with when docked there.
Stayed 3 nights in Sep 2021
Response from Carol Thomas on 2021/9/22
Thanks for the great review – we are very glad you enjoyed your stay. Also that’s a good shout out to those who dock with us - to consider bringing good sized fenders, as we found that trying to supply fenders for different sized boats or at different heights on the sides of the docks just isn’t feasible. The specific need changes with each boat and with the depth of the water.

8/10 Good

craig

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2021

10/10 Excellent

Shu Yi

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2021

6/10 Okay

Sue, Rodman

There was a nice view of the water, but the bees and heat were too much to sit outside. There was no parking near our cabin, very difficult. Hard to maneuver the various levels of walkway to get to the cabin. When we first arrived there were little bugs all over the ceiling. Floors needed cleaning especially bathroom and rug area. A recliner was broken. Couch was really dusty. A kitchen cupboard was completely sprung. Bedroom area was nice. People were nice. There were bottles scattered on the ground near the ramps. It was difficult to figure out how to get to the water.
Stayed 2 nights in Aug 2021
Response from Carol/Owner on 2021/8/27
I'm dismayed to read this review, as we do pride ourselves on cleanliness. We would have immediately sent a cleaning team in to correct any oversights had you let us know during your stay. Of course, bees and temperature are beyond our control. I cannot tell what rental you were in, but would love to know so we can make any needed repairs, as we strive to keep everything in top notch condition.

10/10 Excellent

Ralph

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2021
Response from Jennifer on 2021/7/9
Thank you!

10/10 Excellent

George

Liked: Cleanliness, room comfort
Stayed 5 nights in May 2021
Response from Carol/Owner on 2021/6/4
Thank you for the 10 rating!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great view, all the comforts of home.
Stayed 4 nights in May 2021
Response from Carol/Owner on 2021/5/7
Thank you for the 5 star review!

10/10 Excellent

Cindy, Hannibal

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very restful and relaxing. Cottage was clean. Away from the busyness of town. Perfect for what we wanted ❤
Stayed 2 nights in Oct 2020
Response from Carol Thomas/Owner on 2020/10/12
Thank you – we are so glad you enjoyed your stay!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities
The view was beautiful. The cottage was very cozy with a well equipped kitchen
Stayed 3 nights in Sep 2020
Response from Katelynn on 2020/10/11
Thank you so much for staying with us! We are glad you had a great time!

10/10 Excellent

Gary

Traveled with group
Liked: Cleanliness, room comfort
Great Stay at Angel Rock
Had an excellent stay here. Location is amazing. Awesome views. Excellent protected marina. Super nice people! Will be back!
Stayed 4 nights in Sep 2020
Response from Carol/Owner on 2020/10/2
Thanks for the 10 out of 10 review - we really appreciate it! And thanks for mentioning our super nice people - we try!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay and beautiful view definitely will be going back next summer
Stayed 3 nights in Sep 2020
Response from Carol/Owner on 2020/10/2
Thank you so much! Very happy to read that you enjoyed your stay and plan to return.

8/10 Good

Samantha

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2020
Response from Jennifer on 2020/9/3
Thank you for taking the time to rate us.

10/10 Excellent

Ralph

Traveled with family
Liked: Cleanliness, room comfort
Nice
Nice place to stay
Stayed 2 nights in Jul 2020
Response from Carol/Owner on 2020/7/11
Thank you! So glad you liked it here!

10/10 Excellent

Mary, Rome, NY

Traveled with family
Liked: Cleanliness, amenities
Exceptionally kid friendly park, cottage and accommodations. The home away from home atmosphere were so enticing and made for a very relaxing getaway. Very clean. Family throughly enjoyed the area. Definitely will return!
Stayed 3 nights in Jun 2020
Response from Carol/Owner on 2020/7/11
We are happy you enjoyed your stay with us - thank you for the great review!

10/10 Excellent

Dee

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was very clean, great for fishing. People were really friendly. I would definitely recommend people to stay here.
Stayed 1 night in May 2020
Response from Carol/Owner on 2020/6/5
We are so glad you enjoyed your stay! Please come see us again in the future! Thank you.

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, room comfort
Social distancing at its finest
Great location to get away during precovid times, was a godsend for my sons bday to stay and get together distant from any real Foot traffic. Best time!
Stayed 1 night in May 2020
Response from Carol/Owner on 2020/5/30
We are very glad you enjoyed your stay - and we appreciate your for taking the time to review us! Thank you!

8/10 Good

Joyce, Buffalo NY

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cottages were very small. I didn’t mind cleaning up after myself because the view was spectacular and the place was clean. What I did mind was the super early check out time of 9 AM!!!! And there was nothing for sale... not even hostess Twinkie’s or potato chips on the property.... and no grocery store or fast food place for miles.
Stayed 1 night in Sep 2019
Response from Carol/Owner on 2019/10/6
Thank you for your review. We are glad ou found your rental to be clean and loved the view! Perhaps you did not know, but we do offer late check out upon request. Regarding food, as our model is renting full homes/cottages which include fully equipped kitchens, we do not have a restaurant onsite. We are located between the villages of Clayton (9 miles) and Cape Vincent (5 miles), both offering grocery stores.

6/10 Okay

melissa

Liked: Staff & service
Angel Rock 1 Bedroom Cottage
Lovely setting with a river view, but bed was not very comfortable and towels, toiletries, etc were not provided. Manageable for one night, but inconvenient. Receptionist was very pleasant and helpful with directions. $150 for one person for one night was rather steep for September.
Stayed 1 night in Sep 2019
Response from Angel Rock on 2019/9/11
Thank you for your response, we will take it to heart. Angel Rock

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Carol/Owner on 2019/7/26
Thank you for rating us!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Angel Rock on 2019/7/17
Thank you so much for the 10 out of 10! I'm sure we enjoyed having you and can't wait to see you again!

10/10 Excellent

Gary

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view. Too bad the water level is so high. We would love to go back if we could bring our boat
Stayed 1 night in Jun 2019
Response from Carol on 2019/7/12
Thank you Gary - Bring your boat next year - if the water is high again, we are going to raise our docks...

10/10 Excellent

Verified traveler

Stayed 3 nights in Jun 2019
Response from Angel Rock on 2019/6/26
Thank you so much for the rating!!! We look forward to having you again!!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a spontaneous rental for my husband and we were not disappointed! Will be returning with our children. Only about 30 minutes from Alex bay and the scenery was gorgeous!
Stayed 1 night in Jun 2019
Response from Angel Rock on 2019/6/26
Thank you so much for your positive review, we look forward to hosting you again!

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about it! Fire pit was a thrill fir the kids to do s'mores. Personal grill was a plus. TV in each room is great.
Stayed 1 night in May 2019
Response from Carol on 2019/5/31
Thank you! So glad you enjoyed your stay with us!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Carol/Owner on 2018/10/5
Love the 5 rating!!!

10/10 Excellent

Dean, Rochester

Liked: Cleanliness, property conditions & facilities, room comfort
The veiw was very nice,, access was easy and the cottage was well laid out and very nice inside.
Stayed 2 nights in Sep 2018
Response from Carol/Owner on 2018/9/29
Thanks Dean - we are glad you enjoyed your cottage, and the wonderful river views it offers.