The staff was very friendly helpful. The room was huge, clean, quiet, wifi great, all the meals I had was tasty and well presented.
I noticed that the service at the pool was very slow and it took forever to pick up the dirty dishes. I am not sure if the manager is giving enough guidance
真實旅客
於 2020 年 3 月住了 2 晚
10/10 有夠讚
Nico
商務旅客
2020 年 3 月 1 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nico
於 2020 年 2 月住了 1 晚
10/10 有夠讚
真實旅客
親子旅遊
2020 年 2 月 26 日
Friendly staff, excellent breakfast and lovely pool area. The room was bright and comfortable.
真實旅客
於 2020 年 2 月住了 9 晚
8/10 不錯哦
Jacqueline
團體旅遊
2020 年 2 月 24 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
We had various issues with the room and service but they were resolved fairly quickly. One issue, not resolved is that there are no USB ports available - inconvenient in a hotel used for many business conferences.
Jacqueline
於 2020 年 1 月住了 7 晚
10/10 有夠讚
真實旅客
情侶出遊, 商務旅客
2020 年 2 月 22 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything at the lord charles is impeccable, the staff are all professional, friendly and courteous, service is great and the rooms are amazingly comfortable
真實旅客
於 2020 年 2 月住了 1 晚
10/10 有夠讚
R
2020 年 2 月 17 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Valentines
The staff were friendly and welcoming to me and my lady. They made it extra special for us. The room was well prepared. We were advised of what is happening at the hotel and around with options for our entertainment.
I will definitely book again.
R
於 2020 年 2 月住了 1 晚
10/10 有夠讚
真實旅客
2020 年 2 月 12 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
真實旅客
於 2020 年 2 月住了 1 晚
6/10 一般般
Louis
2020 年 2 月 12 日
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
Disappointing stay
In short:
They need to learn what the term "maintenance" means. Even if they appoint a handyman, it will go a long way towards addressing he many glaring issues relating to maintenance.
And... I do not like to have seconds for breakfast, referring rather sarcastically to the fact that the flies had first helping to the buffet.
Staff are very pleasant and helpful.
Will not recommend this establishment at all!
Louis
於 2020 年 2 月住了 1 晚
10/10 有夠讚
真實旅客
2020 年 2 月 3 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
真實旅客
於 2020 年 1 月住了 1 晚
10/10 有夠讚
真實旅客
情侶出遊
2020 年 1 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Bel hôtel, bien équipé et soigné. Personnel trės aimable. Malheureusement, il n'y a pas de douche et toilettes prės de la piscine. Les murs extérieurs sont sales.
真實旅客
於 2020 年 1 月住了 3 晚
8/10 不錯哦
Kuvie,Lagos
家庭旅遊
2019 年 12 月 31 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The rooms were spacious & clean. Nice pool & tennis courts.
Kuvie
於 2019 年 12 月住了 8 晚
10/10 有夠讚
真實旅客
家庭旅遊
2019 年 12 月 29 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Friendly staff
真實旅客
於 2019 年 12 月住了 2 晚
10/10 有夠讚
真實旅客
家庭旅遊
2019 年 12 月 13 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2019 年 12 月住了 6 晚
2/10 很糟糕
Heidi Emma
商務旅客
2019 年 12 月 9 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
O Lord, not the Charles
Very loud kitch hotel, noisy, looks great on pics but i disliked it intensely. Bad internet at extremiies, but those rooms are at least a bit more quiet. Conference groups are loud and walls are vety thin
Heidi Emma
於 2019 年 10 月住了 1 晚
8/10 不錯哦
Jennie
家庭旅遊
2019 年 12 月 6 日
喜歡:整潔度和客房舒適度
Jennie
於 2019 年 11 月住了 4 晚
10/10 有夠讚
真實旅客
2019 年 12 月 5 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The staff here make this hotel such a wonderful place to stay - Always smiling and friendly - It’s like coming home
真實旅客
於 2019 年 12 月住了 1 晚
6/10 一般般
Johann,Stellenbosch
情侶出遊
2019 年 12 月 1 日
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
Beautiful setting and gardens
Plumbing not flowing well
Carpets looking worn out
Johann
於 2019 年 11 月住了 1 晚
10/10 有夠讚
真實旅客
情侶出遊
2019 年 11 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Stunning hotel with great amenities, the staff were beyond professional and friendly, it’s so well located and perfect for the wine lover looking to explore the local wine routes
真實旅客
於 2019 年 11 月住了 2 晚
8/10 不錯哦
Christopher
2019 年 11 月 28 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Christopher
於 2019 年 11 月住了 1 晚
8/10 不錯哦
真實旅客
2019 年 11 月 16 日
喜歡:整潔度、員工素質和住宿環境和硬體
Hotel has low occupancy tonight so pub and restaurants were closed early which was a disappointment after a 23 hour flight
真實旅客
於 2019 年 11 月住了 1 晚
6/10 一般般
A
團體旅遊
2019 年 11 月 5 日
喜歡:整潔度、員工素質和住宿環境和硬體
不喜歡:客房舒適度
In general a very nice hotel well situated in Somerset West . Breakfast was also good but
A
於 2019 年 11 月住了 1 晚
10/10 有夠讚
Angelika
2019 年 10 月 14 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Beautiful hotel, amazing staff
Angelika
於 2019 年 10 月住了 2 晚
8/10 不錯哦
Lori,Las Vegas
商務旅客
2019 年 9 月 22 日
喜歡:員工素質、設施服務和住宿環境和硬體
I stayed here for a week even though my Expedia booking was for 2 nights. Lovely, friendly staff - responsive; good at recovery (e.g., always had to ask for bottled water even though housekeeping was to leave it each day). Property is a little older; standard room (6 nights) much better than suite on first night (host neglected to make reservation). Love the outdoor areas. Bed was really comfy, large shower with bathroom amenities. Would definitely stay again!
Lori
於 2019 年 9 月住了 2 晚
10/10 有夠讚
Douglas
2019 年 9 月 11 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Enjoyable
A great location for conferences, with great facilities on-site. You'd need to set aside some time to visit the more central places in Cape Town like Table Mountain, but it's very doable. Good vineyards around the place to visit for some good wine-tasting.
Douglas
於 2019 年 9 月住了 4 晚
4/10 不太好
PASCAL
2019 年 9 月 9 日
喜歡:員工素質
不喜歡:客房舒適度
Could have been better
It would have been perfect if the bathroom did not leak , the air cons of many many other friends rooms were operational , the tissues available when we overheat , the room coffee had not been renewed for days .
This hotel has a lack of Quality Control and this is sad for an hotel of such a level . Our friend s conference were disappointed .