「I booked a junior room with air conditioning (AC), but the AC was not working. When I reported the issue and requested a room change at reception, I was told, “You booked this room, so you won’t be given another unless you pay extra.”
As a result, the room was extremely hot and it was very difficult for me to sleep. Eventually, I had to check out at around 5:30 a.m. because I couldn’t get proper rest throughout the night.
」
「I booked a junior room with air conditioning (AC), but the AC was not working. When I reported the issue and requested a room change at reception, I was told, “You booked this room, so you won’t be given another unless you pay extra.”
As a result, the room was extremely hot and it was very difficult for me to sleep. Eventually, I had to check out at around 5:30 a.m. because I couldn’t get proper rest throughout the night.
」
Umesh