Villa, 3 Bedrooms | View from room

Reviews of Margarita Surf Hostel

3 out of 5
Margarita Surf Hostel
Jl. Munduk Batu Belah No 17 Pererenan, Canggu, Bali

Reviews

5.0
Rating 10 - Excellent. 0 out of 2 reviews" "
Rating 8 - Good. 1 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 1 out of 2 reviews" "

2.0/10

Cleanliness

2.0/10

Staff & service

4.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Bali's Nightmare, pls avoid!
It's my worst hostel stay in bali. The only thing is cheap but it's not worth it at all (as it's so far from town & you can't walk, only by transport).. The bed is bad, bed frame is not attached to 1 of the bar (it's dangerous for upper deck.. Well good luck), mattress sink in, so uncomfortable! Most of all the pillow smell badly (I need to use my own towel to cover on) .. I don't understand how the guest can fall asleep? They must be really tired. Did I mention? They don't provide towel (rental fee) and no shower gel / shampoo (not even for sales over counter too). I don't know why the toilet is full of ants. As for the free breakfast? Just 2 pieces of toasts with butter and jam, but what's amazing is they will deny the "free breakfast" & ask you how much did you pay to get free breakfast?? Come on, it's stated on my booking. Also the owner is very revenue-oriented, if you didn't patronise his bar or sign up to any of his tour programs, his face will change, emotionless and not helpful to you anymore. I'm so shocked! And there's stray dogs (they didn't bite tho) INSIDE the hostels, so scary! The story just goes on and on.. Pfft! A total nightmare! Stay away!
Stayed 2 nights in Sep 2019
Response from Devi on 2019/10/24
Dear Jayce, Surprised to hear your comments , We have never experienced before like mentioned. Anyway, all the drawback will be the basis of our future progress, Once again thanks for input that you give to us. Look forward of welcoming you again soon and proving our high standard of hospitality at your next stay in Margarita Surf Hostel canggu Regards,

8/10 Good

YOSHIAKI

Stayed 15 nights in Jun 2023