Estimada Srta. Martinez,Agradecemos sinceramente sus comentarios sobre su experiencia con nosotros. Lamentamos mucho que no hayamos cumplido con sus expectativas durante su estancia. Sus comentarios son muy importantes para nosotros y los tendremos en cuenta para mejorar nuestros servicios en el futuro.Atentamente,

Estimada Srta. Collazo,Nos alegra mucho saber que disfrutó de sus vacaciones con nosotros. ¡Gracias por su recomendación y por calificar su experiencia con nosotros! Esperamos tener el placer de darle la bienvenida nuevamente en el futuro.Saludos cordiales,

Dear Mr. Maldonado,Thank you for your positive feedback and for rating your experience with us as 5/5. We're delighted to hear that you found your stay beautiful. If you have any further comments or if there's anything we can assist you with in the future, please don't hesitate to let us know.Respectfully,

Dear Mr. Zendejas,Thank you for rating your experience with us as 5/5. We're glad to hear that you had a positive stay with us. If you have any feedback or suggestions for improvement, please feel free to share them with us. We hope to welcome you back again in the future!Best regards,

Dear Mr. Weaver,Thank you for your feedback and for choosing us once again. We're thrilled to hear that you enjoyed your stay overall. Your suggestion regarding the music selection is duly noted, and we'll certainly consider it for future improvements. We look forward to welcoming you back again soon!Best regards,

Dear Ms. Valladares,Thank you for taking the time to share your feedback about your recent stay with us. We are delighted to hear that you found our staff friendly, enjoyed the food, and liked the beach. Your suggestion regarding live music or a DJ for dancing at night is greatly appreciated, and we will certainly consider implementing this to enhance our guests' experience. We're glad you enjoyed DJ Randy and Jonathan's karaoke nights as well!We look forward to welcoming you back and providing you with another enjoyable stay in the future.Best regards,

Dear Ms. Chin,Thank you for your wonderful feedback! We are thrilled to hear that you had such a great experience at Krystal Cancún All Inclusive. It's fantastic to know that you found the location beautiful and convenient, and that our staff, particularly David and Alexis, made your trip so enjoyable. We will be sure to pass along your kind words to them. We look forward to welcoming you back for another memorable stay in the future!Kind regards,

Dear Ms. Rodriguez,Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed your stay at Krystal Cancun and that we were able to exceed your expectations, especially for your wife's birthday celebration. It's wonderful to hear that our team went above and beyond to make your stay special. We'll be sure to pass along your kind words to Elsie, Aracely, Jesus, Chef Oscar, Jose, Jorge, Venustiano, Victoria, Kenya, and the spa team. Your feedback means a lot to us, and we hope to welcome you back for another unforgettable stay soon!Warm regards,

Dear M. Carrilo,Thank you for your rating and feedback. We're glad to see that you had a positive experience overall. If there's anything specific we can improve upon to earn that extra star next time, please feel free to let us know. We hope to have the opportunity to welcome you back in the future.Best regards,

Dear Mr. Cooper,We're truly sorry to hear about your disappointing experience at our hotel. Your feedback is crucial for us, and we deeply regret that we fell short of meeting your expectations. We apologize for the inconvenience caused by the construction noise and the issues with your room upgrade. We understand your frustration with the poolside speaker and the persistent sales pitches, and we'll address these concerns with our team to ensure improvements are made.We're committed to providing our guests with a pleasant and enjoyable stay, and we regret that we failed to do so in your case. Your comments will be taken into account as we strive to enhance our services. We hope you'll consider giving us another chance to exceed your expectations in the future.Warm regards,

Dear Ms. Lugo,Thank you for taking the time to rate your experience with us! We truly appreciate your perfect score and are thrilled to hear that you had an excellent stay.If there's anything specific you enjoyed during your time with us, or if there are any areas where we can further improve, please don't hesitate to reach out. We value your feedback and hope to welcome you back for another fantastic stay in the future.Best regards,

Dear Ms. Binney,Thank you for your positive feedback! We're thrilled to hear that you enjoyed our great location, cleanliness, and helpful staff. Your satisfaction is our top priority.We appreciate your perfect rating and hope to welcome you back for another fantastic stay in the future.Best regards,

Dear Mr. Segura,Thank you for sharing your feedback with us. We apologize for the issues you encountered with the breakfast and the fisheria food. Your comments regarding the food quality and the service provided by our staff are concerning, and we will address them with our team to ensure improvements are made.Your satisfaction is important to us, and we appreciate your honest feedback. Please be assured that we will take the necessary steps to enhance the dining experience for our guests.If you decide to give us another chance, we will do our utmost to provide you with a much better experience.Best regards,

Dear Mr. Prather,Thank you for your positive feedback and perfect rating! We're thrilled to hear that you had a very nice experience with us.We hope to welcome you back soon for another enjoyable stay.Kindly,

Dear Ms. Polanco,Thank you for your feedback. We're thrilled to hear that Modesto was the best bartender ever! We'll be sure to pass along your compliments to him.We look forward to welcoming you back for another enjoyable experience.Kind regards,

Dear Mr. Phelps,Thank you for your perfect rating! We appreciate your support and hope to welcome you back again soon.Best regards,

Dear Mr. Hernandez,Thank you for providing feedback about your recent stay. We apologize if your experience did not meet your expectations. Your comments are valuable to us as we strive to improve our services. If you have any specific concerns you would like to address, please feel free to contact us directly. We appreciate your feedback and hope to have the opportunity to better serve you in the future.Sincerely,

Estimada Srta. Babativa,Agradecemos nos haya hecho llegar sus comentarios acerca de su estancia, lamentamos los inconvenientes que menciona, tomamos su retroalimentación como un área de oportunidad por mejorar, le ofrecemos una sincera disculpa, y esperamos poder darle nuevamente la bienvenida pronto para cambiar su perspectiva.Cordialmente,

Dear Ms. Romero, In behalf of the hotel, I thank you for your comment and rating. We are pleased that you enjoyed the beach and would like to invite you to visit us again soon.Kind regards,

Dear Mr. Espinosa, In behalf of all the staff, I would like to thank you for your commentary and rating. We are pleased that the hotel location was of your convenience. We would love to have you to visit us once again soon!Kind regards,

Good afternoon, Mr. MoralesThank you very much for choosing Krystal Cancun as your option to stay in Cancun and for sending us your valuable comments, our goal is to make your stay as comfortable as possible, we continue working on the remodeling of the areas for your satisfaction, soon these works will be completed and you will notice the difference, we offer a sincere apology, and if we can do anything else for you do not hesitate to contact us and we will gladly help you.Kindly,

Dear Ms. Brown,We are delighted to know that you enjoyed your stay and services during your time with us. We would love to have you back soon with us. Please if you need any assistance, do not hesitate and let us know.Cordially,

Dear Johnnie,We appreciate your comments about your stay, we regret the inconveniences regarding the food and the staff service, we take your feedback as an area of opportunity for improvement, we offer a sincere apology, and we hope to welcome you back very soon, and enjoy your stay and perceive the difference.Kind regards

Dear Mr. JoseThank you for your review, we really appreciate it and would love to have you back once again with us. Cordially

Dear Rob and Pam,Thank you for your review, We really appreciate your opinion, our team hardly works in the property, for giving the best to our guests, thank you for your commendations for Rafael and Balam, We would really like to welcome you back anytime, so you can enjoy again your stay, if you have further comments please do not hesitate in letting us know please Respectfully,

thank you MalloryWe are very pleased to know that you enjoyed your vacation at Krystal Cancun and we thank you on behalf of the entire team for your rating. We look forward to your next vacation.Best Regards,Mario Padilla E-Concierge

Estimado Sr. Francisco,Muchas gracias por su puntuación, sin duda continuaremos dedicándonos a dar un óptimo servicio para mayor confort de nuestros huéspedes, le esperamos en sus próximos viajes en Hoteles Krystal, la Cadena Mexicana más cálida y hospitalaria del País.Saludos cordiales,

Dear Ms. Deborah,Thank you very much for sending us your comments about Krystal Cancun, the destination par excellence in our country, our staff works hard to make your stay in our facilities as friendly and comfortable as possible, as well as enjoy a nice stay, made with care and detail, we hope to welcome you again and make your stay a great experience,Cordially yours,

Estimado Sr. Luis,Muchas gracias por su puntuación, sin duda continuaremos dedicándonos a dar un óptimo servicio para mayor confort de nuestros huéspedes, le esperamos en sus próximos viajes en Hoteles Krystal, la Cadena Mexicana más cálida y hospitalaria del País.Saludos cordiales,

Estimada Srita. Rueda,Antes que nada le agradezco por tomarse el tiempo en compartirnos su puntuación. Nuestro objetivo principal es que todos nuestros huéspedes disfruten sus vacaciones y queremos que usted no sea la excepción. Nos gustaría que nos brindes más detalles de los inconvenientes que tuvo durante su estancia al correo econcierge.kcc@krystal-hotels.com, para poder hacer las observaciones necesarias para que todos nuestros huéspedes se lleven una grata experiencia. Saludos cordiales,Mario Padilla E-Concierge

Dear Ms. Krystina,Thank you for your review, We really appreciate your opinion, our team hardly works in the property, for giving the best to our guests, we would really like to welcome you back anytime, so you can enjoy again your stay, if you have further comments please do not hesitate in letting us know please Respectfully,

Dear Mr. Abraham,We thank you for choosing us as your Cancun vacation destination. As we appreciate you sharing the areas of opportunity we can work on, we hope you will give us the opportunity to welcome you back in the future so we can change your experience.Best regards,

Estimada Srta Carranza,Le doy las gracias de parte de todo el staff por su amable puntuación. Me gustaría compartirle que todos los comentarios de los huéspedes nos ayudan siempre a mejorar y conocer su experiencia.Respetuosamente,

Dear Mr. Luis,Thank you for taking the time to share your rating with us. It is very important for us to know in depth the details with which we can improve. We hope you can give us the opportunity to have you as a guest again and change your perspective.Best regards,

Dear Ms. Ingrid,We appreciate the comment for our Hotel Krystal Cancun resort, we hope to continue counting on your loyalty to Krystal Hotels in your future trip to Cancun, the destination par excellence in our country in any of our brands, Krystal Urban, Krystal Resorts, Krystal Grand, Krystal Cancun and Krystal Cancun.Cordially

Dear Mr. Abubakar,We appreciate the comment for our Hotel Krystal Cancun resort, we hope to continue counting on your loyalty to Krystal Hotels in your future trip to Cancun, the destination par excellence in our country in any of our brands, Krystal Urban, Krystal Resorts, Krystal Grand, Krystal Cancun and Krystal Cancun.Cordially

Dear Mr Feliciano,Thank you for taking the time to share your rating with us. It is very important for us to know in depth the details with which we can improve. We hope you can give us the opportunity to have you as a guest again and change your perspective.Cordially

Dear Mr. Brian,We appreciate your comments about your stay, we regret the inconveniences you mentioned, we take your feedback as an area of opportunity for improvement, for this reason we have allowed us to contact you to offer you a more personalized attention in a future stay.Cordially

Dear Ms. Alejandra,We appreciate your preference for Krystal Cancun as the best option to stay in Cancun, the destination par excellence in our country, and for sending us your valuable comment, our goal is to make your stay a pleasant one, so if we can help you in anything else let us know.Sincerely,

Dear Ms. Dina,Thank you very much for staying at Krystal Cancun during your trip to Cancun, the destination par excellence in our country, and for your kind opinion, our goal is to make your stay as comfortable as possible, so we will gladly welcome you on your next visit.Best regards,

Dear Ms. Deisy,I thank you on behalf of the entire staff for your kind comment and rating. We are very excited to know that you will return with us. I would also like to share with you that all the comments from our guests always help us to improve and learn about your experience. We look forward to seeing you soon in this home.Best Regards,

Dear guest,Thank you very much for your comments about Krystal Cancun, the destination par excellence in our country. Our goal is to make your visit to our facilities as pleasant and comfortable as possible, and we hope to welcome you again and make your stay a great experience,Cordially yours,

Dear Mr. Daniel,We appreciate your feedback and hope you will give us the opportunity to change your perspective.Best regards,

Good afternoon Ms. Mitra,We have read your comments, as well as we have found out that at the time you were given the corresponding attentions. We thank you in advance for contacting us and we are sorry for what happened.Respectfully

Dear Mr. Gonzalez,Thank you very much for choosing Krystal Cancun as your option to stay in Cancun, the destination par excellence in our country, and for your kind opinion, our goal is to make your stay as comfortable as possible, we hope to welcome you again soon,Cordially yours,

Dear Ms. Beatrice,We appreciate the time you took to send us your comments about your stay, your recognition is invaluable to us as well as an incentive to continue working and provide the best service to our guests, our team is committed to it and we hope to see you again with open arms in your future trip to Cancun, the destination for excellence in our country.Best regards,

Dear Mr. Mehran,We appreciate your feedback and hope you will give us the opportunity to change your perspective.Best regards,

Estimado Sr. Nelson,Muchas gracias por su puntuación, sin duda continuaremos dedicándonos a dar un óptimo servicio para mayor confort de nuestros huéspedes, le esperamos en sus próximos viajes en Hoteles Krystal, la Cadena Mexicana más cálida y hospitalaria del País

Estimada Srta. Montoya,Gracias por tomarse el tiempo en compartirnos su puntuación. Para nosotros es muy importante conocer a fondo los detalles con los que podemos mejorar. Esperamos nos pueda dar la oportunidad de tenerla como huésped nuevamente y poder cambiar su perspectiva.Saludos cordiales

Dear Ms. Karen,Thank you for your feedback on your recent visit with us. Your comment will help us to know the areas where we need to work more in order to provide a more enjoyable stay to our guests. We would also like to inform you that unfortunately we do not have transportation.