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Reviews of Sundown Villas

3 out of 5
Sundown Villas
205 Narrabundah Lane, Symonston, ACT

Reviews

8.0

Very Good

Rating 10 - Excellent. 109 out of 383 reviews" "
Rating 8 - Good. 187 out of 383 reviews" "
Rating 6 - Okay. 53 out of 383 reviews" "
Rating 4 - Poor. 25 out of 383 reviews" "
Rating 2 - Terrible. 9 out of 383 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

chris

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Sundown Villas on 2024/2/25
Thanks Chris

8/10 Good

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at Sundown Villas on 3 previous occasions and again I am more than happy to say that I would stay here again at the price and the location for my heeds whe. Visiting the ACT
Stayed 2 nights in Dec 2023

8/10 Good

Malcolm

Liked: Cleanliness, amenities, property conditions & facilities
Good standard accommodation close enough to Canberra, at a good price
Stayed 2 nights in Nov 2023

8/10 Good

Kay

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
These villas are comfortable and basically equipped for short stays. The property is conceniently located for access to many areas of Canberra.
Stayed 5 nights in Nov 2023

10/10 Excellent

Esther

Liked: Staff & service, property conditions & facilities
The shared car space was taken up by the other car so we had to park in front of our villa.
Stayed 3 nights in Sep 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Great room has been refreshed and clean and tidy
Stayed 2 nights in Sep 2023

8/10 Good

Kathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Self contained property in good location.
Stayed 3 nights in Sep 2023

4/10 Poor

Wendy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Tired and run down facility. Thin walls with little insulation in cold weather mean rivers of condensation running down the windows each morning and mould buildup in wet areas.
Stayed 5 nights in Jul 2023

4/10 Poor

Kerry

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
No hot water for 4 out of 5 days and inadequate old heating system- in the middle of winter! Insufficient washing machines/dryers for a large complex, we needed to wash soccer clothing everyday and we had to hand wash in the room with no poor heating to dry clothing, 2 washing machines always in use and 1 dryer out of 2 wasn’t working. The staff did try to assist with the hot water issue but the entire system needs to be changed over to continuous hot water. Very frustrating when you pay $900 to stay for 5 nights and you can’t have a hot shower in the middle of winter!
Stayed 5 nights in Jul 2023

10/10 Excellent

Margaret

Stayed 2 nights in Jun 2023
Response from Sundown Villas on 2023/7/8
Thanks for the feedback Margaret!

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service
Good size of villa (40 m2) with seperate bedroom, kitchen area & dining table. Quiet location with large grounds & only 12 minutes drive from city. Excellent value for money. We'd definitely stay here again.
Stayed 4 nights in Jun 2023
Response from Sundown Villas on 2023/7/8
Look forward to seeing you again one day :)

8/10 Good

Gordon

Stayed 2 nights in Jun 2023
Response from Sundown Villas on 2023/7/8
Thanks for the feedback! We hope to see you again soon.

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Sundown Villas on 2023/7/8
Thank you for the feedback!

6/10 Okay

Verified traveler

Business traveler
Liked: Room comfort
Disliked: Property conditions & facilities
Satisfactory place to stay
This is a good, practical place to stay with all the required facilities. It is well-presented and a short drive from places to eat. I have stayed here before and been very satisfied. This time there were plumbing problems and the reception is open only restricted hours which failed to match with my working times so I couldn't inform them.
Stayed 2 nights in May 2023

6/10 Okay

Margo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are a decent size and bedding etc is good. Had hot plates so you could cook. However the appliances were appalling, kettle was louder than a plane taking off. Toaster wasn't wide enough to actually cook anything - tiffany brand please don't bother. Hairdryer also Tiffany brand was useless. Does have good amenities such as a pool, tennis court and laundry.
Stayed 4 nights in Apr 2023

10/10 Excellent

Cameron

Great place to stay with friendly staff and Villas were great to stay in.
Stayed 2 nights in Mar 2023

4/10 Poor

Stephanie

Disliked: Amenities, property conditions & facilities
The room was far more basic than advertised. It was old, outddated and not comfortable. The staff were lovely, however.
Stayed 2 nights in Mar 2023

4/10 Poor

Natasha

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Very disappointing. Room was definitely not as pictured. Used tissues behind the bed, mould on ceiling, ant infestation in shower, bench top oven didn’t work, exfoliating glove in place to stop shower leak. Staff were nice and the pool was kept clean, that was a positive.
Stayed 2 nights in Jan 2023

2/10 Terrible

Steve

Traveled with family and small children, Traveled with partner
Disliked: Property conditions & facilities
No internet for our entire stay No air conditioning and the filter on it looks like it has not been cleaned in years. Thank god it was not 35 degrees as is normal at this time of the year. No information on places to go things to do around Canberra and surrounding area. We were given a wrist band and told we had to wear it the duration of our stay which was 5 days. Spider webs on the roof. My daughter husband and kids all so stayed in one of your rooms, wait till you get her review as her room was totally disgusting. Will we be back next year ? Defiantly Will we book your motel again ? Defiantly not

6/10 Okay

John

Liked: Staff & service
Disliked: Cleanliness

10/10 Excellent

Ray

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
m
Stayed 5 nights in Nov 2022

8/10 Good

Scott

Stayed 3 nights in Nov 2022

6/10 Okay

Paul

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Will not be stopping here again
The air con was cold when heat was required and speaking to a couple of other tavellers they had the same isssue. It was warmer inside to leave the air con off although this was uncomfortable when it was 3 deg outside
Stayed 5 nights in Nov 2022

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It felt like we were out in the country but in reality, we were about 17 minutes from Parliament House. It was a one bedroom unit obviously recently cleaned because bathroom was still wet. Out only concern was that the bedding was not warm enough for the freezing cold nights and there was no heating in the bedroom, only the living areas.

10/10 Excellent

Lesley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been staying here for a number of years with family. We visit my mother in a nursing home in Redhill. It is a good place for us all to be together and close to the home. I would like to see more kitchen utensils and saucepans.
Stayed 3 nights in Oct 2022

4/10 Poor

Rosemarie

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Ruined our getaway break stove didnt work and it was mt second visit here and my last
Stayed 3 nights in Oct 2022

10/10 Excellent

Sheralee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022

8/10 Good

Kelvin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The major downside is that free wifi is super slow and practically useless. Luckily mobile coverage seems good enough.
Stayed 2 nights in Sep 2022

6/10 Okay

Ashraf

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The bathroom in a very bad conditions. The floor is leaking water and the ventilation fan is extremely noisy we had to use the bathroom without switching the lights on because of noise as the the and the lights are connected to one switch. Very disappointed!
Stayed 2 nights in Sep 2022

4/10 Poor

Eyad

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Definitely wont be back
Stayed 2 nights in Sep 2022

8/10 Good

Mark

Liked: Staff & service
The unit was clean and everything worked, the only problem was lousy wifi and mobile reception. Very frustrating
Stayed 3 nights in Sep 2022

8/10 Good

Fiona

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good kitchen facilities with limited pots/pans. Very spacious with comfortable beds.
Stayed 3 nights in Sep 2022

4/10 Poor

Daria

Stayed 2 nights in Sep 2022

10/10 Excellent

Oliver

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super friendly and helpful! They went above and beyond with everything!
Stayed 2 nights in Sep 2022

8/10 Good

Don

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shops. Room was cold until we got extra heaters
Stayed 2 nights in Aug 2022

8/10 Good

Georgina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly
Just a quick overnight stay. Cabin was very spacious, clean and tidy.
Stayed 1 night in Jul 2022

10/10 Excellent

Anowar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bumpy drive away need fix Communication with staff was excellent overall 10 out of 10
Stayed 2 nights in Aug 2022

8/10 Good

Abhilash Krishnan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well maintained and service was good! It was a nice stay back there at a very low cost!
Stayed 2 nights in Jul 2022

8/10 Good

Thomas

Stayed 4 nights in Jul 2022

8/10 Good

Kristi-Ann

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being the middle of winter and getting down to -3 deg over night, the room was bitterly cold. 1 thin blanket is insufficient. Even though we had the heater on all night, my entire family were extremely cold and had terrible sleep/ non sleep because of it. More blankets or quilts are definitely required.
Stayed 3 nights in Jul 2022

10/10 Excellent

Susan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, and love the little cabins and how they are set up. Being winter it does get cold but the rooms stay pretty warm which is great. Disappointed that there is only a little playground but they have basketball court. Overall nice place to stay.
Stayed 2 nights in Jul 2022

6/10 Okay

Tanya

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Jul 2022

8/10 Good

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Just slightly run down. Having said that it was excellent value for money and a comfortable place to stay. Would stay here again
Stayed 5 nights in Jun 2022

10/10 Excellent

Moh Seng Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic accommodation. We just needed a two bedroom place to stay and this fitted the bill.
Stayed 2 nights in Jun 2022

2/10 Terrible

Adam

Stayed 2 nights in May 2022

10/10 Excellent

Shiralee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2022

8/10 Good

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Dining area closed
Dining area now closed. bring your own food for breakfast. Everything there for own cooking.
Stayed 2 nights in May 2022

2/10 Terrible

nedal

Traveled with group, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
I DONT LIKE ANYTHINK
Stayed 5 nights in Apr 2022