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Hôtel Pacific

French charm meets practical convenience at this Calais City Center hotel with express check-in, helpful tour assistance, and complimentary coffee service

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Hôtel Pacific, in Calais City Center, blends French charm with modern comforts. Connect to in-room WiFi or enjoy coffee and tea in the lobby while planning trips to the nearby Port of Calais. After exploring, relax with drinks at the bar or browse the hotel's library.

Reviews

5.0 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Parking available
  • Bar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room

Double Room | Desk, blackout drapes, rollaway beds, free WiFi

Double Room

Highlights

Heating
Rollaway/extra beds
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable/satellite channels
Pet friendly
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Desk, blackout drapes, rollaway beds, free WiFi

Twin Room

Highlights

Heating
Rollaway/extra beds
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable/satellite channels
Pet friendly
Desk
  • 108 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Desk, blackout drapes, rollaway beds, free WiFi

Triple Room

Highlights

Heating
Rollaway/extra beds
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable/satellite channels
Pet friendly
Desk
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
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About the neighborhood

Located in Calais City Center, a neighborhood in Calais, Hôtel Pacific is in the entertainment district and near the beach. Museum of Fine Arts Calais and Calais Dragon are cultural highlights, and travelers looking to shop may want to visit Cité Europe and Channel Outlet. Royal Kids Parc De Jeux and ICEO are also worth visiting. Visit our Calais travel guide
Map
40 Rue Du Duc De Guise, Calais, Pas-de-Calais, 62100

What's nearby

  • Museum of Fine Arts Calais
    1 min walk - 0.0 km
  • Calais Lighthouse
    7 min walk - 0.7 km
  • Calais Hotel de Ville
    8 min walk - 0.7 km
  • Calais Beach
    15 min walk - 1.3 km
  • Port of Calais
    17 min walk - 1.5 km

Getting around

  • Calais City Station
    6 min walk
  • Lille (LIL-Lesquin)
    83 min drive

Restaurants

  • Histoire Ancienne
    1 min walk
  • Brasserie de la Mer
    6 min walk
  • Family Pub
    1 min walk
  • Brasserie L'Hovercraft
    3 min walk
  • Café de la tour
    4 min walk

About this property

Hôtel Pacific

Hotel near Port of Calais
Hôtel Pacific provides amenities like a library and a bar. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, multilingual staff, and coffee/tea in the lobby
  • Smoke-free premises and tour/ticket assistance
Room features
All guestrooms at Hôtel Pacific have amenities such as free WiFi.
More amenities include:
  • Bathrooms with tubs or showers and hair dryers
  • Wardrobes/closets, rollaway/extra beds, and cable channels

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The price is NT$2,132
NT$2,479 total
includes taxes & fees
Feb 22 - Feb 23
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 8 per night)

Food and drink

  • Daily buffet breakfast available 8:30 AM to 11:00 AM for a fee: EUR 8 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • Rollaway/extra bed

Conveniences

  • Limited-hour front desk

Guest services

  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Cable/satellite channels

More

  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - midnight
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Up to 33 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 8 per person
  • Covered self parking fee: EUR 8 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Pacific Calais
Pacific Hotel Calais
Hôtel Pacific Calais
Hôtel Pacific
Hôtel Pacific Hotel
Hôtel Pacific Calais
Hôtel Pacific Hotel Calais

Frequently asked questions

Is Hôtel Pacific pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 33 lbs per pet.

How much is parking?

Self parking is available for EUR 8 per night.

What time is check-in at Hôtel Pacific?

Check-in start time: 11:00 AM; Check-in end time: 11:00 PM.

What time is check-out at Hôtel Pacific?

Check-out is at 11 AM.

Where is Hôtel Pacific located?

Located in Calais City Center, this hotel is within 1 mi (2 km) of Museum of Fine Arts Calais and Port of Calais. Parc Richelieu and Eglise Notre Dame are just steps away. Calais City Station is 6 minutes by foot and Les Fontinettes Station is 27 minutes.

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Reviews

Hôtel Pacific Reviews

5.0

5.2

Cleanliness

6.4

Location

5.8

Staff & service

4.8

Property conditions & facilities
Rating 10 - Excellent. 8 out of 122 reviews
Rating 8 - Good. 26 out of 122 reviews
Rating 6 - Okay. 22 out of 122 reviews
Rating 4 - Poor. 24 out of 122 reviews
Rating 2 - Terrible. 42 out of 122 reviews

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

AWFUL

Absolutely awful! Dirty, noisy, TV not working, staff not helpful with ordering a taxi to ferry terminal. Even Calais tourist office said not to stay in this accomodation. Overall the worst wannabe hotel I've ever stayed in.
Stayed 1 night in Jul 2022

2/10 Terrible

OLIVIER

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

À fuir

À fuir. Réservation effectuée à 22 h 30 Arrivée à l'hôtel à 23 h 10 : réception fermée Pas de réponse aux appels ni à ceux effectués par le personnel d'hotels.com Pas de remboursement
Stayed 1 night in Jun 2022

6/10 Okay

Oliver Martin-Du

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Well located and cheap
Stayed 1 night in Feb 2022

8/10 Good

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le personnel était très agréable
Stayed 1 night in Dec 2021

2/10 Terrible

Camila

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No tiene higiene

Lo aseo estaba imposible de utilizar por ser muy sucio , las sábanas también, es que no tenia nada limpio en mi habitación, no se parece en nada con las fotos
Stayed 1 night in Sep 2021

4/10 Poor

Mika, Albi

Disliked: Cleanliness, property conditions & facilities
Cette hotel est sale ! Chambre manqué de propreté aucun respect pour protéger des clientèle de la covid 19 sauf obligation de porte de masque. Le sol sale la douche moisissure, la fenêtre fermé pas, c'est dommage !
Stayed 1 night in Sep 2020

2/10 Terrible

Birgit, Norddeutschland

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Das gesamte Hotel ist heruntergekommen und wird anscheinend als Flüchtlingsunterkunft für die Weiterreise nach GB genutzt. Das Bad hatte keine Tür, der Waschtisch war kaputt, das WC hatte keine Klobrille, das Zimmer war sehr hellhörig und bereits um 5 Uhr wurde man vom Lärm anderer "Bewohner" geweckt. Die Flure wurden anscheinend seit Wochen nicht gestaubsaugt, überall lagen Dreck und Krümel. Wir hatten mehrere Zimmer zum gleichen Preis gebucht, dennoch war ein Zimmer kein WC und es musste das allgemein zugängliche WC genutzt werden. Dieses war ständig völlig verdreckt und der Boden war nass. Expedia sollte überlegen, dieses Hotel aus dem Angebot zu nehmen, es ist nur eine schäbige Bleibe, kein Hotel!!!
Stayed 2 nights in Jul 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
A eviter....odeur nauseabonde..panne d electricite...tres bruyant....pas de reaction de leur part..a fuir
Stayed 3 nights in Jul 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A éviter!!!

A éviter !!! Pour avoir vu plusieurs chambres, celles ci sont affreuses... Une odeur est présente dans l'établissement, quant au service de nettoyage, on se demande avec quel moyen ils travaillent.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Hôtel centre de calais

Hôtel très bien situé
Stayed 1 night in Feb 2020

2/10 Terrible

Emilie, Dieppe

Disliked: Staff & service, property conditions & facilities
Rien de positif . C’est une honte de louer des chambres dans un état pareil. Chambres nettoyées à la vite fait , poubelle pas vidée , reste du savon usagé, salle de bain dans un placard . Moisissure partout , normal les fenêtres sont bonnes à changer et de plus pas de chauffage dans les chambres en plein mois de février . Du coup vous avez les odeurs d’humidité. Aucune norme de sécurité pas de détecteurs de fumée dans les chambres ni dans les couloirs. Cette établissement ne devrait même pas accueillir du public que se soit pour l’hygiène ou pour la sécurité de la clientèle et encore j’ai pas tout décris sur l’etat De propreté
Stayed 2 nights in Feb 2020

4/10 Poor

karl

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Au moins on a dormi au chaud...

L'accueil a été bon et arrangeant. C'est l'état du couloir et de la chambre qui laisse à désirer. C'est aussi très mal voire pas du tout insonorisé. Et les toilettes sont repoussantes.
Stayed 1 night in Feb 2020

4/10 Poor

L

Disliked: Cleanliness, property conditions & facilities, room comfort

Very shabby and small rooms.

Room smelt stale. Shower was cold. WiFi didn’t work. Supposed to have twin beds but it was a double in one of the rooms. Toilet seat didn’t fit properly. Definitely won’t be staying here again.
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Posto orribileeeeee sporco al freddo senza termosifoni e coperte orribile un incubo
Stayed 1 night in Jan 2020

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le pire du pire des hôtel que j’ai connu
Stayed 4 nights in Nov 2019

2/10 Terrible

donald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dont go there

Horrible place. Filthy. Cold windows dont close. Employees try to rob you. Shows a picture of a fancy castle but really is a 1940s dump falling apart in the middle of tourist area.
Stayed 1 night in Oct 2019

2/10 Terrible

Lynn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel

I booked this hotel Monday Sept 16 2019 afternoon and called to inform them of late arrival......I was told there was no booking in my name, even though my card was charged! I told them I had confirmation emails from hotels.com, I was still told there was no booking! I turned up to the hotel and it was closed! I contacted the hotel again the following day and still the same as previous! I contacted hotels.com and they've refused to refund me, it seems the hotel is protected once your money is taken and deny any booking was made!! Would not look at this hotel nevermind stay there, looks rough from outside and location is not safe!! I seen youths checking cars and trying to open them!!
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Hôtel qui aurait besoin encore de beaucoup de rénovations fenêtre, serrure, sols, électricité..... Pour 1 ou 2 nuits le lit et les sanitaires sont corrects. Le Petit Déjeuner à 8€ ne se justifie pas (1 croissant, pain industriel, beurre salé, sachets de thé restreint, jus de fruit industriel... Chambre pas faite car il faut le demander. TV au mur trop basse pour une personne de 1,60m. Le personnel est serviable et accueillant.
Stayed 2 nights in Sep 2019

6/10 Okay

Shawnee

Liked: Cleanliness
Disliked: Staff & service
Er stond op ‘buffet’ maar er was enkel croissant wat stokbrood en choco en boter... er was gratis wifi maar dit was er ook niet
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

Liked: Amenities
Disliked: Property conditions & facilities
I didn’t like nothin abaut this hotel apart for the location In the room was only one light working Toilet had no door and when’s you flash the toilet was making a really loud noise because the motor was installed on the toilet Basically when your partner use the toilet at nite time you jump straight up cos of the terrible loud noise I don’t recommend to anyone Is not worthy for the money
Stayed 2 nights in Jul 2019

6/10 Okay

Luigi

Liked: Cleanliness
Pas de petits déjeuners avant 9h30
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Staff & service
Ok for one night but bed was too small for two people. Overall it was ok.
Stayed 1 night in Jul 2019

4/10 Poor

patrice

Disliked: Cleanliness, property conditions & facilities, room comfort
alors tout d abord ont a payé 70.01 par Hotel.com alors que l hôtesse de l hôtel nous annonce que c est 57 e la chambre il y a un sacret écart comme même !! La chambre petite pour trois personnes et le lit pour un ado laisse tombée il c était les ressort par tout il na même pas pu dormir dedans .Quant a la salle de douche pourri a refaire le tuyau de douche percer et l ordeur bonjour. Des moisissures par tout. Donne pas envie de prendre une douche .:-(
Stayed 1 night in Jul 2019

6/10 Okay

Markus

Disliked: Property conditions & facilities, room comfort

Sauber, ohne Komfort

Sauber, aber ohne Komfort. Für diesen Preis kann man nicht mehr erwarten. Frühstück gibt es erst ab 9Uhr30! Kostet 8€, was Zuviel ist.
Stayed 1 night in Jun 2019

2/10 Terrible

Sylvie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grande déception, refusez de loger dans l'annexe

Très déçue par ce séjour. Voyageant avec mes 2 filles j'avais réservé pour 3, à notre arrivée on nous a informé qu'une demande pour 2 uniquement avait été transmise par hotels.com et que la chambre prévue ne pouvait absolument pas convenir pour 3 mais que l'on pouvait nous loger dans une annexe. Sachant que Calais était très chargée pour le "pont de l'Ascension" (j'avais eu du mal à trouver cette chambre) et après un long voyage j'ai accepté. Ma déception a été grande : logement vétuste, limite insalubre : matelas tâchés et inconfortables, stores partiellement arrachés, trou dans la fenêtre des WC qui d'ailleurs ne possédait ni siège ni abattant, douche avec moisi, prises électriques en très mauvaise état (limite dangereuse)... ni multimédia ni TV ni wifi... La personne, à la réception, était sympathique mais cela ne suffit pas quand on réserve une chambre, un minimum de propreté de confort est essentielle. J'ai une réclamation en cours auprès d'hotels.com. Sinon il est bien situé à moins de 10 minutes à pied de petits commerces et de sites à visiter sur Calais
Stayed 1 night in May 2019