The room was beautiful, the view was spectacular. The robes in the bathroom, one was missing the other had stains on it. One of the champagne glasses had a chip in it also.
All areas of the resort were very clean. Our room was spacious with very comfortable bedding. All staff,from cleaners to restaurant, to front desk were very friendly and eager to assist.
Attitude of staff willingness to assist with a friendly manner
Lovely staff, excellent location, good sized rooms, very clean
Our room was clean and tidy a little bit dated however there is a refurbishment of the property going on 2019-2020. The room was serviced daily. The poolside bar and restaurant was reasonably priced but I felt there could have been a few more choices on the menu as I was at this hotel for 8 nights ...
Acacia Court is in a very good position so close to everything and well priced. The room was clean and smelled fresh. Facilities and common areas just need an upgrade as its looking tired.
This is the second stay at Lilybank and it won’t be the last it is peaceful and old world comfort that just makes you relax and settle in immediately thank you Jeanette you were amazing in all that you did for our stay.... see you when we are next in Cairns
Enjoyed my stay very much 🙂 Love that the people at reception remember me by name.. Enjoyed cabin 107 or 109 near the pool area..There was only 1 incident where a man turned up at my door at 5am in the morning and it was very uncomfortable
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