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Reviews of Motel 6 Byron, GA

2 out of 5
Motel 6 Byron, GA
12009 Watson Boulevard, Byron, GA

Reviews

4.8
Rating 10 - Excellent. 6 out of 79 reviews" "
Rating 8 - Good. 13 out of 79 reviews" "
Rating 6 - Okay. 11 out of 79 reviews" "
Rating 4 - Poor. 18 out of 79 reviews" "
Rating 2 - Terrible. 31 out of 79 reviews" "

4.6/10

Cleanliness

5.6/10

Staff & service

3.8/10

Amenities

4.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

4/10 Poor

Angelo

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had dirt on floor. Bedspread was dirty and had a burn hole. The night and morning front desk were not friendly especially the man in the morning.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2024/3/20
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

6/10 Okay

Bassem, Lake City

Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2024/3/12
Hi BassemThanks for your review, we really appreciate the support. Lilith#Team6

2/10 Terrible

Telly

Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Ended up leaving before midnight
There was mold, bathroom damage that they just painted over, the refrigerator was old and very loud, the bed was hard and not comfortable. There was baby roaches in the bathroom and I killed a big roach on the wall of the room in front of the beds. As soon as I killed the big roach, I decided I did not want to stay there any longer and sleep in the room. I wouldn’t stay there again, and don’t recommend to anyone.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 2023/11/28
Hi Traveler,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 Excellent

Donnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Tosha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
When,i pulled up to my room.. It was a bullet shell at the bottom of the stairs. The room below me,window was busted out. When,i went in the room. It smelled very musty. I saw a few roaches. The table was wobblely. An, the absolute worst of it all..I went to take a shower. An,the towels were dirty,with PUBIC HAIR FROM THE LAST GUEST..SMH. First an last time experience.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 2023/11/15
Hi Tosha,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

8/10 Good

Brittney

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Tamya

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Not the best stay but if you want some cheap that’s not dirty this the place
Stayed 2 nights in Oct 2023
Response from Nancy Y. on 2023/10/18
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

James

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property manager was rude as soon as i walked in i told him i had a reservation he said 80$ i told him again i had a reservation rudely he said 80$. I then tried to show him my recept from expidia. He yelled yes i have a computer to. I then had to explain that i had a reservation already. He rudely said it will take a while. He asked for my phone number and said wait outside ill call you. I wait 10 minutes and go back in hes on the phone with a tech person he obviously didnt know how to use his "computer". I get the key after dealing with him. We go to the room the neibor had there door open blairing music. We go in theres stains on the walls and carpet. The ceilijg was falling down the tv didnt work. Over all it was a place to sleep bad experience at all points
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 2023/10/10
Hi James,On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Lilith #Team6

4/10 Poor

Alliah

Traveled with partner, Traveled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Don’t like being surrounded by smokers and the area around is shady.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 2023/8/9
Hi Alliah,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

6/10 Okay

Kimberley

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty and rundown. I needed an inexpensive place to stay the night and it fit the bill.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 2023/8/9
Hi Kimberley,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Amanda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

2/10 Terrible

Brenda

Disliked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

2/10 Terrible

Jenny

Traveled with group, Traveled with pets
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The morning cleaning crew man and woman they were Rude and disrespectful. The fire alarm was not on wall in room but beeping loudly so i removed batteryn sat next to the lady when checked in was very helpful witb having change rooms due to no ac in first room that said didnt want bother for battery..the cleaning guy angrily saying charging Extra bc broken n fact was not broke then arugeing and cussing me in his language whichHA..i understood it was uncalled for ..manager morning guy was informed n he was helpful to make sure i was not charged anything more
Stayed 2 nights in May 2023
Response from Nancy Y. on 2023/5/24
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

2/10 Terrible

Alva

Stayed 1 night in Apr 2023

4/10 Poor

holly

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room was not worth the price. There where wholes in the ceiling. The bathroom was very tiny. The shower was not good. The toilet was not bolted down correctly. The tv was very small.
Stayed 1 night in Apr 2023
Response from Nancy Y. on 2023/4/13
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

8/10 Good

Tywan

Stayed 1 night in Feb 2023

4/10 Poor

kendal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wi-Fi not working and tv not working
Stayed 1 night in Feb 2023

4/10 Poor

Ronald

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
It was dirty pollows and floors room smelled of mold had to use my one air freshener
Stayed 1 night in Jan 2023
Response from Brand Experience Team on 2023/2/1
Dear Ronald,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Dan J.#Team6

4/10 Poor

Sandy

Stayed 1 night in Jan 2023

6/10 Okay

Juanita, Lebanon

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than most.
Nice and clean place to lay your gead while traveling
Stayed 1 night in Dec 2022
Response from Brand Experience Team on 2023/2/1
Dear Brett,We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You. Dan J.#Team6

8/10 Good

Ronald

Stayed 1 night in Dec 2022
Response from Brand Experience Team on 2023/2/1
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Dan J.#Team6

8/10 Good

Laura

Stayed 1 night in Nov 2022

4/10 Poor

Jennifer

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Second floor row I had have been somewhat renovated, but there was a dip in the floor. The bathroom door was painted so heavily. You couldn’t even close it. Showerhead sprayed all over the bathroom and the walls were at this pasty behind. The toilet was cracked, but the shower had been updated and tub With a new set in enclosure. My son stayed on the first floor. The sheets were brown in the first room with toxic cigarette. Smell in a non-smoking room. So he changed rooms. The next room read a cigarette as well and the ceiling had water stains and was bulging so we had to sleep on one side of the bed in case it caved in that way room was not renovated and was not nice at all. They told him they could not move him to another room so he had to settle for it as it was late at night we opted to just stay there.
Stayed 1 night in Nov 2022
Response from Brand Experience Team on 2022/11/15
Hi Jennifer,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 Excellent

Stacey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Brand Experience Team on 2022/11/15
Hi Stacey,Thank you for the perfect rating!!Maz K.#Team6

4/10 Poor

Ramon

Disliked: Cleanliness, staff & service, property conditions & facilities
Zero stars
Microwave not working, refirgerator very noisy, no tissues. Had to move upstairs because first room was very smoke filled: and had requested non- smoking. Did not use shower or bath because they were unclean.
Stayed 1 night in Oct 2022
Response from Brand Experience Team on 2022/11/15
Hi Ramon,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Good

Al

Traveled with family
Stayed 1 night in Aug 2022
Response from Brand Experience Team on 2022/9/7
Hi Al,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022
Response from Brand Experience Team on 2022/7/18
Hi Eric, Thank you for the perfect rating!! Maz K. #Team6

4/10 Poor

Rani, Sarasota

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The sheets were stained. The room was not clean. There were nasty dirty marks on all the walls. The towels had stains. The door that connected 2 rooms looked like it had been kicked in. I propped the chair up against it. There were people fighting all night in the next room and in the parking lot.
Stayed 1 night in May 2022
Response from Brand Experience Team on 2022/7/18
Hi Rani, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

2/10 Terrible

Latesha

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Quiet
Stayed 1 night in May 2022
Response from Brand Experience Team on 2022/7/18
Hi Latesha, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6

10/10 Excellent

elena, Gardena

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in May 2022
Response from Brand Experience Team on 2022/7/18
Hi Elena, Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon. Maz K. #Team6

4/10 Poor

Dolores

Traveled with family
Liked: Amenities, property conditions & facilities
i paid & reserved my room on expedia. checked in person & provided my ID & bank card. next day i arrive home since im from out of town, seen another charge on our bank acct. i was charged 2x for like a 6-7 hr stay. spoke with a staff mbr that said to call back in few min. i been calling & phone stays ringing.
Stayed 1 night in May 2022
Response from Brand Experience Team on 2022/7/18
Hi Dolores, We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us. Maz K. #Team6

4/10 Poor

Austin

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not clean. Bed bugs.
Stayed 1 night in Apr 2022
Response from Brand Experience Team on 2022/5/16
Hi Austin, Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us. Lilith #Team6

6/10 Okay

Melissa

Stayed 1 night in Apr 2022
Response from Brand Experience Team on 2022/7/18
Hi Melissa, Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

2/10 Terrible

ALIEKA, Englewood

Disliked: Cleanliness, property conditions & facilities
Don’t stay here if you want to sleep and not sleep in cigarette smoke. Hot water barely. I called the desk twice for noise complaints. The people next to me screaming yelling smoking until 5am. The front desk told me they do not have control and will leave note for manager
Stayed 1 night in Mar 2022
Response from Brand Experience Team on 2022/5/16
Hi Alieka, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith #Team6

4/10 Poor

Jim

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Filthy and dirty!
Stayed 1 night in Mar 2022
Response from Brand Experience Team on 2022/5/16
Hi Jim, Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

2/10 Terrible

Nicholas

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bugs
When entering the room there was a cockroach on the floor pulled my covers back and seen a ball of hair.friend pulled his covers back in a bug crawled across….we left
Stayed 1 night in Feb 2022
Response from Brand Experience Team on 2022/5/16
Hi Nicholas, We are disappointed to learn that we fell short of your expectations. We take reports of poor room conditions very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

8/10 Good

Roland

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Resting
Good!
Stayed 1 night in Feb 2022
Response from Brand Experience Team on 2022/5/16
Hi Roland, Thank you for positively rating your stay! Lilith #Team6

2/10 Terrible

Todd

Traveled with partner, Traveled with pets, Traveled with family
Where do I begin! I reserved king size, got queen, outlet didn’t work in bathroom, microwave only popped half my bag of popcorn, smelled like weed, I asked hostess if there was continental breakfast and she said you should’ve stayed at a Hilton if I wanted breakfast. Oh when I finally wanted to wind down I decided to turn on TV and static is all I got. If you want a quiet place to stay this is the place because nobody stays here. My room was 225 of anybody wants to confirm my experience. One of the sheets had a brown stain on it. This is all truthful. No lies.
Stayed 1 night in Feb 2022
Response from Brand Experience Team on 2022/2/16
Hi Todd, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

2/10 Terrible

Andrey

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was rude and unprofessional The fire alarm was beeping whole night Terrible
Stayed 1 night in Nov 2021
Response from Brand Experience Team on 2022/2/16
Hi Audrey, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Lilith #Team6

2/10 Terrible

MICHAEL J

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible accomodations
TV kept going off, finally turned it off. Room had Roaches, air conditioner did not work properly. Will never stay there again
Stayed 1 night in Nov 2021
Response from Brand Experience Team on 2022/2/16
Hi Michael, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while our guest. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Lilith #Team6

2/10 Terrible

Michael

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No toilet paper no soap no shampoo Linens not clean bed and pillows like cement blocks
Stayed 1 night in Nov 2021
Response from Brand Experience Team on 2022/2/16
Hi Michael, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

2/10 Terrible

Claudia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse hotel
It was disappointed, disgusting there were roaches crawling on walls , table , everywhere I had never seen a hotel more disgusting than that hotel it smell horrible we were so tired of driving and we just needed it a place to spend few hours to rest , we told the receptionist and she decided to move us to another room but first she needed it to see the proof to make sure we weren’t lying the other room was similar but not worse so we rest for few hours then left but we will never will go to that place ever again .
Stayed 1 night in Nov 2021
Response from Brand Experience Team on 2022/2/16
Hi Claudia, We are disappointed to learn that we fell short of your expectations. We take reports of poor room conditions very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

2/10 Terrible

Charles, Lake City

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This motel is the most worn out property I have ever stayed in and I am 68 years old. It should be torn down. It was also dirty. Motel 6 should take away their franchise.
Stayed 1 night in Nov 2021
Response from Brand Experience Team on 2022/2/16
Hi Charles, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

2/10 Terrible

Timothy

Disliked: Cleanliness, staff & service, property conditions & facilities
It was infested with Bed Bugs, I'm currently covered head to toe in infected bites. I'm still sterilizing my clothing and ensuring that nothing has made it back with me. Worst and most disgusting hotel experience ever.
Stayed 1 night in Sep 2021
Response from Brand Experience Team on 2021/11/5
Hi Timothy, Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please us the Contact Us feature on our website to connect with us. Lilith #Team6

6/10 Okay

Dontavius

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Bobby

Business traveler
Liked: Cleanliness, staff & service, room comfort
Great place to stay and the amount works!
The staff are very friendly. The rooms are in decent condition. Bathrooms are in good shape.
Stayed 1 night in Sep 2021
Response from Brand Experience Team on 2021/11/5
Hi Bobby, Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Lilith #Team6

6/10 Okay

Dorothy

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Old hotel. Clean ,but dated. Only coffee available
Stayed 1 night in Sep 2021