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Reviews of MK Paradise Hotel

2 out of 5
MK Paradise Hotel
No. 12, Jalan Gambir 6, Pusat Komersial, Bukit Gambir, Tangkak, Bukit Gambir

Reviews

5.8
Rating 10 - Excellent. 1 out of 7 reviews" "
Rating 8 - Good. 3 out of 7 reviews" "
Rating 6 - Okay. 0 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 3 out of 7 reviews" "

6.0/10

Cleanliness

6.8/10

Staff & service

7.0/10

Amenities

5.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Stayed 1 night in Sep 2019
Response from Edward on 2019/9/20
Hi, Thanks a lot for staying with us. Looking forward to hosting you soon. Regards, Edward

10/10 Excellent

Hassan Basri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unmatched value for money.
Relative to the price you pay, you can't get better value for money anywhere else.
Stayed 1 night in Aug 2019
Response from Zara on 2019/9/2
Loved to hear this, Hassan ! It’ll be great if you could spread the word amongst your circle. Have a pleasant day ahead :) Regards, Zara

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super super Disappointed!
Firstly, regualr booking with hotel.com. this is the first time encounter that hotel staff told us they did not have any bookings from hotel.com. luckily i prepared my confirmation print out to show them. Was nearly intend to book a room on the spot if really cant find our reservation, luckily the room is cheap in the area. After about 30mins like dat, finally was settled. Give me a sense that the staff is either lazy or inexperienced. Want me to call hotel.com myself, which i tried few times still engage. Till she stand up to take the phone and do the calling. She expect me to speak with them but it was spoken in malay, i spoke in english. I tell her i don understand. Than she took everything over.. While she on the phone with expedia, the person was guiding her to register my info. In the end the conclusion i ask her why did not receive my reservation, she said is hotel.com did not inform them. I already email to hotel.com, hope i can get a satisfy answer! Secondly, i book deluxe room compare to my family they all book superior. The room nothing special. I cant see the difference, my room vadilation is dam poor, the room is full of cig small, whole night inhaling it. We have no choice, remember me hotel was full. We are regular there. Their service is better than this hotel we stay. . Air con is very good, cold enough, but if to sleep with this temperature will be hard. Hope it can improved further. The hotel is just 1 star standard. Remember Me hotel is better!
Stayed 1 night in Jul 2019
Response from Ravneet on 2019/7/23
We regret that the stay turned out to be an average one, We’ve updated the feedback and the issues that troubled you up within our team and they’re working on it. Request you to take this as an off case, this is definitely not how we serve our guests. Hope to have another chance soon so we can make it up to you by an amazing stay ahead. Regards, Ravneet

2/10 Terrible

Wan Sallehah

Disliked: Cleanliness, property conditions & facilities, room comfort
Tiniest room hotel
Tiniest room in the world
Stayed 2 nights in Jul 2019
Response from Ravneet on 2019/7/18
Sorry for the hassle you faced, Wan ! We've marked a note for the experience you had this time. Rest be assured, we'll strive to ensure a pleasant stay with us in the future. Regards, Ravneet

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jul 2019
Response from Ravneet on 2019/7/25
Hi, Thanks for rating our services, please rate us again with your kind words. Looking forward to hosting you soon again with a pleasant experience. Regards, Ravneet

2/10 Terrible

Verified traveler

Stayed 1 night in Jul 2019
Response from Ravneet on 2019/7/22
Sorry for the hassle you faced, We've marked a note for the experience you had this time. Rest be assured, we'll strive to ensure a pleasant stay with us in the future. Regards, Ravneet