「The room we had for 5 people was 2 queen and 1 sofa sleeper. Walked into the room and something smelled really stale moldy bread scent.
There was black mold on the ceiling.
Approached front desk manager. He had to reduce our room down to 2 queen beds only.
Would not give an extra room (wanted full price), would not refund moldy room, would only offer the following.
Your option is take this smaller room or I will cancel your room and you lose your money.」
「The hot tub and pool are under renovation and unusable. That is the single most reason we chose this hotel. Highly disappointed.
Breakfast was pretty mediocre」
「The building is outdated and the roof leaks in multiple places, there was algae growing all along the edges of the pool, I used the restroom right after it was cleaned and even though there was blue cleaner in the toilet basin, there was urine on the seat when I lowered it, and only 2 out of 6 staff we encountered were friendly.
On the upside, the pool was large, nice and warm, and there is a hot tub!」
改變心意預訂可以免費取消的飯店
精挑細選搜尋全球約 100 萬間旅宿
