大廳

德克薩斯布賴恩 6 號開放式公寓飯店 - 大學區的評分

2 out of 5

評論

6.6
10 分,有夠讚;313 則評論中有 81 則" "
8 分,不錯哦;313 則評論中有 74 則" "
6 分,一般般;313 則評論中有 51 則" "
4 分,不太好;313 則評論中有 50 則" "
2 分,很糟糕;313 則評論中有 57 則" "

6.4/10

整潔度

8.0/10

員工素質

6.0/10

設施服務

6.4/10

住宿環境和硬體

7.0/10

環保程度

評論

4/10 不太好

Amanda

家庭旅遊
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
Cockroaches in the room, no pots or any cookware in the room fornit being a studio.
於 2024 年 5 月住了 3 晚

10/10 有夠讚

Malinda

於 2024 年 5 月住了 1 晚
Manager 於 2024年5月19日回覆
Hello Malinda,We are thrilled to hear that you had an excellent stay with us! We look forward to welcoming you back in the future for another wonderful experience.

4/10 不太好

David

不喜歡:整潔度和住宿環境和硬體
於 2024 年 5 月住了 4 晚
Manager 於 2024年5月17日回覆
Hello David, We are sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly to discuss any concerns you may have had during your stay. We value all feedback as it helps us continuously improve our services.

6/10 一般般

JAVIER

親子旅遊
喜歡:員工素質和住宿環境和硬體
This hotel is rated as exceptional, but there were garbage under the bed, decaf coffee was cold, and breakfast was running low (we had to ask for items) but room was fine, and service was good as well.
於 2024 年 4 月住了 1 晚
Manager 於 2024年5月10日回覆
Hello JAVIER, We appreciate you sharing your experience with us. Your feedback regarding the cleanliness and breakfast offerings have been noted for our team's review. We're glad you found the room comfortable and enjoyed our service. We hope to welcome you back for an even better stay next time.

10/10 有夠讚

Malinda

寵物同遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
great place to stay
於 2024 年 4 月住了 6 晚
Manager 於 2024年5月2日回覆
Hello Malinda,We're thrilled to hear you found our hotel to be a great place to stay! Thank you for sharing your positive feedback with us. We hope to welcome you back in the future for another enjoyable experience.

4/10 不太好

Scott

喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
The pool was Green it's like they don't even care what the who looks like the walkway smell like urine. The rooms were clean the staff are friendly.
於 2024 年 4 月住了 1 晚
Manager 於 2024年5月2日回覆
Hello Scott, We appreciate your feedback on the cleanliness of our rooms and the friendliness of our staff. We will share your concerns about the pool and walkway with the appropriate team for further review and improvement. Our goal is to provide a pleasant experience for all our guests.

10/10 有夠讚

Waleska

不喜歡:整潔度
Bueno 👍
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月28日回覆
Hello Waleska,We appreciate your feedback and are glad to hear you had a good experience during your stay. If there is anything we can do to further improve, please feel free to reach out to our management team. Thank you for choosing to stay with us.

4/10 不太好

Andra

家庭旅遊
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
False advertising, no breakfast, roaches
於 2024 年 4 月住了 3 晚
Manager 於 2024年4月30日回覆
Hello Andra,We apologize for any inconvenience caused during your stay. Please contact our management team directly to address your concerns further. Your feedback is valuable in helping us improve our services.

2/10 很糟糕

Antwain

商務旅客, 親子旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
My daughter and I checked in on Thursday and didn't have hot water in our shower until Sunday which is the day we checked out. I was told i would receive some type of refund so we'll see.
於 2024 年 4 月住了 3 晚
Manager 於 2024年4月23日回覆
Hello Antwain, We apologize for the inconvenience you experienced during your stay. We recommend reaching out to our management team directly to discuss any compensation that may be applicable. Your feedback is valuable to us as we continuously strive to improve our services for all guests.

4/10 不太好

Willie

家庭旅遊
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
Property is run down--could use a good powerwash around stairs and outdoor property. Roaches spotted in bathroom. Floors look dirty. Overpriced because of parents weekend--price gouging.
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月23日回覆
Hello Willie, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

8/10 不錯哦

Reginald

喜歡:整潔度、員工素質和住宿環境和硬體
Building around are not being kept up that well.
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月20日回覆
Hello Reginald,We appreciate your feedback on the surrounding area and will share this concern with the relevant teams. Your comments help us improve our guests' experience. Thank you for taking the time to share your thoughts with us.

10/10 有夠讚

Taiwo

情侶出遊, 商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Not bad
於 2024 年 3 月住了 4 晚
Manager 於 2024年4月17日回覆
Hello Taiwo,We appreciate your feedback and are glad to hear you had an overall satisfactory stay with us. We're continuously striving to improve our services and hope to welcome you back in the future for an even better experience.

4/10 不太好

Guadalupe

不喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月10日回覆
Hello Guadalupe, We value your stay and would love to hear more about your experience. Please contact us directly to discuss any concerns you may have had during your time with us. We appreciate your feedback and look forward to addressing any issues.

10/10 有夠讚

Jamie

喜歡:員工素質、設施服務和住宿環境和硬體
Staff was very nice. I did not agree with one thing though. I had a reservation and they almost gave away my room because I did not pay a few extra dollars for a guaranteed room. Maybe an Expedia thing. Not sure. Spend the money. I was there two hours early so that was not the reason. It was a clean and nice hotel; nicer than I expected for the money
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月12日回覆
Hello Jamie,We are glad to hear that you found our staff nice and enjoyed our clean and nice hotel. We recommend always booking a guaranteed room if you have specific arrival time preferences to ensure a smooth check-in experience. Thank you for sharing your feedback with us.

2/10 很糟糕

telecia

喜歡:員工素質和住宿環境和硬體
The room was roach infested. They were on the stove top, crawling on the dis towels on the frig, baby roaches were in the fridge.
Manager 於 2024年3月12日回覆
Hello telecia, We appreciate you sharing your feedback with us. Rest assured we take pest control very seriously and have taken immediate action to address your concerns. We recommend guests contact our management team directly for any further assistance regarding their stay.

10/10 有夠讚

Lena

於 2024 年 2 月住了 1 晚
Manager 於 2024年3月27日回覆
Hello Lena,We are delighted to hear that you had a wonderful stay with us! We appreciate your positive rating and hope to welcome you back soon for another enjoyable experience.

8/10 不錯哦

Jodie

團體旅遊
Everything was good including staff and they gave you a courtesy call after you checked in to make sure the room was in good condition
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月6日回覆
Hello Jodie,We are elevated to hear you appreciated our attentive staff and the courtesy call provided. Guest satisfaction is our top priority, and we strive to maintain high standards in service. Your feedback is valuable, and we look forward to welcoming you back for another enjoyable stay.

10/10 有夠讚

Lena

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything
於 2024 年 2 月住了 1 晚
Manager 於 2024年3月3日回覆
Hello Lena,Thank you for sharing your feedback with us. We appreciate your insights and will use them to improve our services for future guests. We hope you will consider staying with us again in the future.

10/10 有夠讚

Brad

喜歡:員工素質和住宿環境和硬體
The poverty is in a good location, and the rooms are ok! But my problem biggest was the roaches. I've never seen so many roaches and a motel.
於 2024 年 2 月住了 14 晚
Manager 於 2024年3月2日回覆
Hello Brad,We're glad you enjoyed our hotel's location and your room. We appreciate your feedback about the roaches and suggest guests alert the front desk for assistance with any issues they may encounter during their stay.

10/10 有夠讚

Malinda

寵物同遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great place nice staff
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月28日回覆
Hello Malinda,We are delighted to hear that you enjoyed your stay with us and found our staff helpful. Your positive feedback is truly appreciated and we hope to welcome you back again in the future.

10/10 有夠讚

Andrakeil

喜歡:員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月28日回覆
Hello Andrakeil,We are thrilled to hear that you had a wonderful experience during your stay with us. We hope to welcome you back soon for another enjoyable stay!

10/10 有夠讚

Tabatha

喜歡:整潔度和員工素質
It was conveniently located.
於 2024 年 2 月住了 1 晚
Manager 於 2024年3月5日回覆
Hello Tabatha,We appreciate your feedback on our convenient location. Your satisfaction is important to us, and we strive to provide a positive experience for all our guests. Thank you for choosing our hotel for your stay.

10/10 有夠讚

Malinda

寵物同遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great place great people
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月27日回覆
Hello Malinda,We're happy to hear that you found our hotel staff wonderful during your stay! Your kind words truly mean a lot to us. We strive to provide exceptional service to all our guests, and we are grateful for your positive feedback. Thank you for taking the time to share your experience with us.

10/10 有夠讚

Lena

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月24日回覆
Hello Lena,Thank for staying with us. Your five-star rating is greatly appreciated. We are thrilled to hear that you are fond staying in our hotel. Thank you so much, waiting to serve you again!

8/10 不錯哦

sandra

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Close to funeral home we needed to attend.
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月20日回覆
Hello sandra,We are pleased to hear that our hotel's convenient location met your needs during your stay. We appreciate your feedback and hope you had a comfortable visit. If you have any further comments or concerns, please don't hesitate to reach out to us.

10/10 有夠讚

Lena

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月17日回覆
Hello Lena,We appreciate you taking the time to leave a review. We value all feedback from our guests. Please feel free to reach out to our management team directly to further discuss your experience at our hotel. Your input is important to us as we strive to improve our services.

2/10 很糟糕

David

於 2024 年 1 月住了 1 晚
Manager 於 2024年3月22日回覆
Hello David, We're sorry to hear you didn't fully enjoy your stay. Please reach out to us directly with any specific feedback you may have so we can address it accordingly. We hope to have the opportunity to welcome you back in the future for an improved experience.

6/10 一般般

Andrea

家庭旅遊
喜歡:客房舒適度
不喜歡:整潔度
於 2023 年 12 月住了 7 晚
Manager 於 2024年1月20日回覆
Hello Andrea, We appreciate you choosing our hotel for your stay. If there are any specific areas you'd like to discuss or any feedback you'd like to share, please don't hesitate to reach out to us directly. We value your input and will use it to improve our services.

8/10 不錯哦

William

家庭旅遊
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
I have a breathing disorder. Even though the room was in a state of disrepair, it was the only 1st floor room available, so we took it. If it were possible to select a room in the app, it would have been better so we could insure a 1st floor room during reservations.
於 2023 年 12 月住了 3 晚
Manager 於 2024年1月2日回覆
Hello William,We appreciate your feedback regarding your recent stay. We apologize for any inconvenience you experienced with the room's condition and the unavailability of a first-floor room during the reservation process. We value your suggestion about adding room selection options in the app and will certainly take it into consideration for future improvements. We hope you will give us another opportunity to provide you with a more seamless experience in the future.

2/10 很糟糕

Cynthia

於 2023 年 12 月住了 1 晚
Manager 於 2023年12月23日回覆
Hello Cynthia,We're sorry to hear that you didn't have the best experience during your stay with us. We would appreciate it if you could kindly reach out to our hotel directly with any specific feedback so that we can address and rectify any issues you may have encountered. We strive to provide a positive experience for all our guests and would welcome the opportunity to improve. Thank you for your understanding.

6/10 一般般

Ma-Nus

喜歡:整潔度、員工素質和客房舒適度
不喜歡:住宿環境和硬體
OK, but needs improvement
The rooms really need to be repainted and new flooring. Everything was scratched up. The bed was surprisingly comfortable, and we rested well in the room.
於 2023 年 12 月住了 1 晚
Manager 於 2023年12月21日回覆
Hello Ma-Nus, Thank you for sharing your feedback regarding the condition of our rooms. We appreciate your compliments on the comfortable bed and restful stay. We value your comments and will take them into consideration for future improvements.

10/10 有夠讚

Juanita

喜歡:整潔度、員工素質和住宿環境和硬體
Signs of roaches
於 2023 年 12 月住了 1 晚
Manager 於 2023年12月23日回覆
Hello Juanita, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

8/10 不錯哦

Edward

於 2023 年 11 月住了 1 晚
Manager 於 2023年12月9日回覆
Hello Edward,Thank you for choosing to stay at our hotel. We appreciate your positive rating and are glad to hear that you had a satisfactory experience. Should you have any additional feedback or suggestions, please feel free to reach out to us directly so that we can address any concerns. We hope to welcome you back in the future for an even more enjoyable stay.

10/10 有夠讚

Ricardo

於 2023 年 11 月住了 1 晚
Manager 於 2023年12月7日回覆
Hello Ricardo,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a fantastic experience with us. We appreciate your support and hope to have the opportunity to welcome you back in the near future.

8/10 不錯哦

Stephen

喜歡:整潔度和員工素質
Reasonable rate and location. Super nice staff.
於 2023 年 11 月住了 1 晚
Manager 於 2023年11月14日回覆
Hello Stephen,Thank you for your positive feedback! We're glad to hear that you found our rates reasonable and our location convenient. Our team takes pride in providing excellent service to our guests. We hope to welcome you back in the future for another great experience.

6/10 一般般

Brenda

家庭旅遊
喜歡:員工素質
不喜歡:設施服務和住宿環境和硬體
We’re grateful for a safe place to sleep a few hours but improvements need to be made. The sink wouldn’t drain and we saw 2 roaches which were did not want to take home with us.
於 2023 年 11 月住了 1 晚
Manager 於 2023年11月14日回覆
Hello Brenda, Thank you for choosing our hotel for your stay. We apologize for any inconvenience you experienced regarding the sink and the unwelcome presence of pests. We appreciate your feedback, and rest assured that we will address these concerns to enhance our guests' experience.

4/10 不太好

Mark

家庭旅遊
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Don’t do it!
This place is totally run down and the staff stay behind locked doors after dark because of the people around this location. Beds were nasty and towels are stained. Three words: Don’t do it!
於 2023 年 11 月住了 2 晚
Manager 於 2023年11月8日回覆
Hello Mark,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you may have experienced during your stay. We take the safety and comfort of our guests very seriously and have protocols in place to ensure a secure environment. We appreciate your comments regarding the condition of our facilities and will share them with our team for further review and improvement. We regret that we did not meet your expectations and apologize for any inconvenience caused.

2/10 很糟糕

lakicha

商務旅客
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Not a place to visit
Roaches, Room floor was dirty upon arrival, laundryroom was out of order my entire stay, Towels stained and had hair on them, Cant get clean towels or lien after house keeping leave. I got a 10% discount for first week laundry room not working but when i asked for the 10% for the 2nd week the owner told me he couldn't extend my stay that they he would give me a discount oly for that day then he was booked up even tho they had availability on all websites..The owner even threatened to remove my things while my son was in the room if i didnt pay for that day because the lady was trying to charge me 60 foe the night when my rate was 48$ I explained the room was discounted and i had a 52$ credit for that day. I had to leave work and get my things. Not to mention myself, son, and dog got sick like we had the flu.. The most important thing is a laundry room when traveling with my job. All my blankets sheets cookware and food i gave to the lady next door to wash and keep..She told me it was no water the prio week and the guy wouldn't give a discount and she live there...it was the worst experience you could have at a motel.. We went to laquinta inn and stayed and i give laquinta inn @ college station a 4 star only because the rooms walls was cracking need to be remodeled
於 2023 年 10 月住了 15 晚
Manager 於 2023年11月3日回覆
Hello lakicha, We sincerely apologize for the inconveniences you encountered during your stay. We understand that cleanliness is of utmost importance, and we have shared your feedback with our housekeeping team to ensure that our rooms are thoroughly checked before each guest's arrival. Regarding the laundry room, we apologize for any inconvenience caused and are working diligently to resolve the issue. We appreciate your understanding and will make every effort to improve our services. Thank you for bringing these concerns to our attention, and we hope to have a chance to provide you with an improved experience in the future.

10/10 有夠讚

israel

於 2023 年 10 月住了 1 晚
Manager 於 2023年11月18日回覆
Hello israel,Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you had a great stay at our hotel. Your satisfaction is our utmost priority, and we appreciate your kind words. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.

6/10 一般般

Melanie

於 2023 年 10 月住了 1 晚
Manager 於 2023年10月27日回覆
Hello Melanie,Thank you so much for your amazing review! We love exceeding expectations and we can't wait to welcome you back again soon.

4/10 不太好

Paula

家庭旅遊
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
Location was perfect for our visit. There were small roaches in the room. The beds were hard. Floors were dirty, not filthy but dirty. We went to purchase our own towels because we weren't comfortable trusting the cleanliness of theirs. I would not return to this property.
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月25日回覆
Hello Paula, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

10/10 有夠讚

Jennifer

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff is friendly and helpful
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月31日回覆
Hello Jennifer,Thank you for your kind words about our friendly and helpful staff. We strive to provide exceptional service to all of our guests and it's very rewarding to receive positive feedback. We hope to welcome you back in the future for another enjoyable stay.

10/10 有夠讚

Roderica

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 3 晚
Manager 於 2023年10月24日回覆
Hello Roderica,Thank you for the generous rating! We're thrilled that you had such a fantastic experience with us. We look forward to welcoming you back in the future.

10/10 有夠讚

Imran

喜歡:員工素質和住宿環境和硬體
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月10日回覆
Hello Imran,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

8/10 不錯哦

Linda

情侶出遊
喜歡:員工素質和設施服務
Tv does not work would not turn on with the remote or buttons on the side back
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月4日回覆
Hi Linda,Your review is much appreciated, and we are happy to have met some of your needs with our friendly atmosphere and cozy accommodations. I would like to apologize for not exceeding your expectations with the condition of the amenities such as the tv not working. Even though we strive to keep our standards high which includes checking in to verify that amenities are all working as much possible. We will address this with our housekeeping team promptly. We look forward to seeing you again and impressing you

6/10 一般般

Wilfredo

於 2023 年 9 月住了 4 晚
Manager 於 2023年10月1日回覆
Hello Wilfredo,Thank you for sharing this rating, and we welcome you to visit us again anytime.

2/10 很糟糕

Kevin

不喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 3 晚
Manager 於 2023年8月7日回覆
Hello Kevin,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

10/10 有夠讚

John

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We had a very comfortable stay. Thank you. We will definitely be back!! :)
於 2023 年 7 月住了 1 晚
Manager 於 2023年7月26日回覆
Hi John,Our primary aim is to give you a comfortable and accommodating experience, and we are incredibly pleased to hear of our success in this ambition. Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. I am glad that we were able to meet your expectations and we're all looking forward to your next visit!

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Much better than expected!
This place was perfect for us to stay for 5 weeks as we transitioned to our new apartment. It's not a resort hotel with 5 stars, but it is certainly not nearly as bad an experience as others would lead you to believe. My wife and I would stay there again in a heartbeat. Yes, there are some things that could be improved, but the bed was comfortable and the bathroom area was well renovated. The pool was just a bonus! We made several meals at the kitchenette and Wi-Fi is free! Definitely worth the amount of money we spent for the peace of mind.
於 2023 年 7 月住了 14 晚
Manager 於 2023年7月20日回覆
Dear Guest,We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our bed and also our area. Your voice is very valuable to us and we hope you will return on your next travels.

4/10 不太好

Berenice

商務旅客
不喜歡:整潔度和住宿環境和硬體
Not clean decaying room
Manager 於 2023年5月27日回覆
Hello Berenice,Thank you for being a valued guest and for providing us the feedback regarding our room. We hope to see you again and that you will be truly impressed with our continued improvements.