「April at the front desk was very pleasant and welcoming, which I truly appreciated. However, our overall stay had several issues. Although we booked a non-smoking room, there was a noticeable smoke odor upon entering. We were offered a room change but chose to have housekeeping spray air freshener, which only temporarily masked the smell.
Around 12:30 AM, there was significant noise coming from the room above us, likely due to children running and jumping. I attempted to call the front desk...
「April at the front desk was very pleasant and welcoming, which I truly appreciated. However, our overall stay had several issues. Although we booked a non-smoking room, there was a noticeable smoke odor upon entering. We were offered a room change but chose to have housekeeping spray air freshener, which only temporarily masked the smell.
Around 12:30 AM, there was significant noise coming from the room above us, likely due to children running and jumping. I attempted to call the front desk...
Tori