Find Resorts & Hotels with Spas in Brockenhurst

"Lovely room. Bar staff very friendly. Nice breakfast so I nice one night stay. "

"Fridge light blinked all night. Had to cover with jacket "

"Lovely country hotel with dog walks from the door, very dog friendly which we appreciated. However my allergy warning was ignored at dinner. I spotted the ingredient on the plate but it really ruined my whole stay from there on. I raised it again in the mo"

"The staff were friendly and the room was spacious. There were a lot of things that detracted from the experience though: lifts not working, power sockets broken, heated towel rail permanently off, people playing in the pool with balls (despite this being prohibited), broken lockers… it sadly made an otherwise good experience frustrating. Not what I would have expected for the price paid."

"Pleasant staff, clean room, gym is good for a quick workout "

"It was our first time staying here and was looking forward to all it has to offer. On arrival booking in was via self check in and was pleasantly greeted by a member of staff at the self check in desk, check in completed and we took the lift to our room. Upon opening the door to our room we were unfortunately met with a damp musky smell..! We also noted the window open and thought just maybe the smell had come in from outside, so we shut the window and wedged the door open to try and clear the smell.. After about an hour we shut the door and after not long the smell was back unfortunately. We scanned the QR code used to send a complaint expecting someone to reply shortly but heard nothing. We were due to go out for the evening so got ready and went out, we did expect someone to reply or call us during the evening but we heard nothing. As we were only staying for the one night we didn't bother to waste our time chasing it up as we had more important things to do, so the next day we had our breakfast and left. It's now one week later and nobody has been in touch.. So has been disappointing."

"Deluxe king room felt spacious. The bed was very comfortable and room amenities good. All staff were very friendly and helpful. "

"Room was little cold, radiators not turned on and fan heater not working. Extra blankets in wardrobe would have been appreciated."

"My card details was stolen "