Customer service was top notch.Went there for a quick 3 day trip for our 25th wedding anniversary before flying out later in the month.
I tried my luck and asked the hotel room to be decorated to reflect the occasion and Village hotel delivered big time!
They decorated the room with flowers and gave us a whole bottle of expensive Champagne to grace the occasion as well.
My wife and I were pleasantly surprised and impressed- Thank you so much Village hotel , we will surely be back.
Hotel also has good restaurants and does fantastic grilled food and you have to try one of their burgers.
Good quality hotel with fantastic customer service.
We will be back !
Edward
於 2025 年 7 月住了 3 晚
4/10
Rooms tired and dated wallpaper in the bedrooms. We had a club room and so disappointed that we left a day early. Unless you’re a massive sports fan, the downstairs is taken over by sports TV. There are no quiet areas.
The shower worked and bed was comfy and despite being across the road from the hospital. It wasn’t too noisy. The windows open only an inch and no curtains, just a broken roller blind. Staff were not helpful and we weren’t informed when the only lift broke and were stranded on the 4th floor as unable to manage the stairs. We couldn’t face eating in the hotel and went out for breakfast and evening meal. We won’t be returning.
Carol
於 2025 年 6 月住了 2 晚
8/10
It’s okay
Katherine
於 2025 年 6 月住了 1 晚
10/10
Jack
於 2025 年 6 月住了 2 晚
10/10
Customer service was great staff very helpful.
Disappointed that the children's bed were mattresses on the floor. The amenities were great pool and sauna were all great kids loved it.
Patricia
於 2025 年 5 月住了 1 晚
4/10
Was up at 1:00 a.m. due to the guests above thumping around and children screaming.
Do understand it is the school holidays however there is not much soundproofing between the rooms.
David
於 2025 年 5 月住了 2 晚
8/10
Pleasant, but not enough lifts.
Michael
於 2025 年 5 月住了 1 晚
6/10
Everything was good for the purpose of our visit except when we went to bed. At 4.30am the smoke detector started to go off intermittently every half an hour do we didn't get a lot of sleep. Very disappointed when we complained about it jn the morning.
Margaret
於 2025 年 5 月住了 1 晚
6/10
K
於 2025 年 4 月住了 1 晚
10/10
Nice
Sergio
於 2025 年 4 月住了 1 晚
10/10
Easy to find as opposite the hospital. Surprised that it was quiet inside and pleased it was clean with spacious shower. Also comfortable bed and friendly helpful staff
Jan
於 2025 年 4 月住了 2 晚
6/10
Over a 2 hour wait for food. And it wasn’t even busy!
Darren
於 2025 年 4 月住了 1 晚
10/10
Amazing !!!
Livia
於 2025 年 4 月住了 1 晚
10/10
Adrian
於 2024 年 12 月住了 1 晚
6/10
Business trip, I appreciate the atmosphere of an oriented hotel, the menu should have more healthy options, and most importantly, the breakfast service and menu must be improved, well below standards
massimo
於 2025 年 4 月住了 2 晚
4/10
Bathroom door in room 503 was falling apart. Room was boiling at night the Aircon was ineffective at night. Yet seemed to come on during the day. Restaurant was fully booked with people pre ordering food so no option to eat there and breakfast was a shambles, the staff were very disorganised there were no clean tables with food everywhere and we had to ask it to be cleaned and it was finally done 15 mins later with everyone else facing the same issue. They were very understaffed and the waitress was getting very stressed
Ian
於 2025 年 4 月住了 1 晚
6/10
Codrin
於 2025 年 4 月住了 2 晚
6/10
Nice staff very friendly.
Family room was cramped, but not much they can do with the room size. Steam room was broken, no kids allowed in the pool after 5.30.
£5 to park when your staying there.
Barely any vegetarian options at the restarunte. Veggie burgers had sold out at 7, chips and onion ring cone ordered. No onion rings left either. So chips it was. Food for others was good.
Likely won't stay again if purely for the cheek of charging to park at a hotel your staying in.
Alan
於 2025 年 4 月住了 1 晚
6/10
Check-in staff helpful, checkout & breakfast staff rude and unhelpful.
Room was incredibly hot & aircon not working properly.
Stefan
於 2025 年 4 月住了 1 晚
10/10
We had an overnight stay which was very pleasant and went smoothly. The room rate was very reasonable and we were not concerned about an extra £5 charge for parking.
Stephen
於 2025 年 3 月住了 1 晚
10/10
A great place to stay when visiting my daughter at uni. Comfortable with friendly, helpful staff