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Beautiful property with a fantastic location. Very clean and relaxing atmosphere and Arnalise made us feel very at home and welcome and was extremely helpful with anything we required. Highly recommend this property and we would love to return in the future.
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Each room was not externally lockable.
Deluxe room, indoor spa was not working.
All season external spa was about 3 degrees in Autumn
The property is as lovely home. It was like staying with a friend or relative. I was fortunate to meet Mine Host and with in no time at all we became good friends. A brief but welcoming and comfortable stay. If the opportunity arises I will definitely return; it is my property of choice.
Loved the service that Arnaliese gave us she went out of her way to make us as comfortable as possible as we’ve never been to a bed and breakfast before.
Dear Mr Koji Matsuoka,
We are so sorry that this has happened with your booking. Hotels.com was not supposed to charge you as the booking reference said 'Hotels Collect' which appeared on the booking confirmation.
Hotels Collect means that the hotel is to collect the funds only, however, Hotels.com deducted payment from you on booking. I have contacted them several times to ask them to refund your money in full.
I hope you receive your refund soon and I am sorry for any inconvenience.
Sincerely,
Bella Vista of Raby Bay Bed and Breakfast
Everything was awesome.
The magnificent view of bay viewing from room was charming and unforgettable.
Also, the host was kind. She drove us to everywhere.
Undoubtedly, the comfort, and luxury room made us feel warm and chill.