The hotel is very nice, well-appointed, and clean. However, I tried calling the front desk at three different times during my stay and no one answered the phone at any point. When I finally went downstairs, the person at the desk said he was the only one there and so couldn't answer the phone. For the price, I'd have expected a bit more service in guest services. Also, the fact that you have to pay $15 a day to park is ridiculous. It's not like they have to valet park your car in downtown Boston. They have a large parking lot. In Waltham. You are not as fancy as you want to seem, Embassy Suites. Finally, the continental breakfast was really subpar. The eggs were gross. What was labeled 'Greek Yogurt' was clearly just strawberry Dannon yogurt dumped into a bowl. Again, for the price, I expected more.