Search Resorts in Blue Ridge

"Never in my entire life had Hilton disappoint me like this first there was no water bottle in the room when we went to the front desk and asked for a water bottle I was questioning if I was a Hilton member and then when I was given my Hilton member account then she told me that I had to be a gold or a number two water bottle. I was there for tonight. I was expecting at least to have one water bottle, which is very normal to have it in every hill hotel the United States that I stayed. Then the TV in the hotel room was so old that the remote wasn’t even working, but I didn’t make a big deal about it because I was not there to watch TV but I didn’t get to turn the TV on. I got charged for Internet, which is insane. I didn’t even log into my Internet to any of my device except my laptop that I only Use the Internet from hotel. I did not upgrade him Internet. I have to say this is the worst experience that I had with Hilton and I would never go back to that property. This was supposed to be a nice staycation for me and my friend who I took her for her birthday!!! but it ended up being absolute worst experience."

"Door locks are flimsy."

"We didn’t use the gym or eat breakfast here. Hotel was easy check in and room was good "

"It’s an airport hotel that offered no coffee in the morning. The staff wasn’t very knowledgeable about where to even get any, they had a coffee station, they chose to just not make any coffee. "

"Room was clean and comfortable. Staff polite. airport shuttle was on time."

"Room and service was great . Only problem was elevators out of service ."

"Cleaning staff the"

"The bed was good, the bathroom was clean but the kitchen and the drawers were nasty with food debris on the counter in the drawers and the floor in the kitchen was nasty. They don’t tell you in the add that the cookware , dishes and coffee maker are all $30 each extra for a total of $90 + tax I will not be back. "

"The staff was slow and the gentleman that checked us smelled of body order. The room was dirty. There was blood on the certain. The carpets were exposing nails on the door frames. Then i got charged 300 for no reason and they wouldnt give it back or explain nor give proof. "