We booked through Expedia and were bombarded with emails—three just the day before check-in, which felt excessive. Despite all the notifications, not one mentioned the check-in time. We arrived at noon and were curtly told to come back at 3pm. With little to do nearby, we aimlessly wandered for hours. When we returned, there was only one receptionist while the manager scrambled to assist another guest. After waiting 15 minutes, another staff member finally appeared.
Once we checked in, the front desk staff were at least helpful, offering a map and directions. The weekend was rainy, so we didn’t get to enjoy the pool, though it likely looks better in summer. Unfortunately, the facilities are outdated—no USB ports, and our room had a very damp carpet near the door, likely from rain seeping in. Worse, the bed sheets were also damp, making it extremely uncomfortable to sleep. Adjusting the AC didn’t help with the humidity.
Breakfast was decent, but surprisingly lacked dairy-free options, even though our room had dairy-free creamer. A small plus: they provided a makeup wipe in the room.
Overall, this place needs serious updates and better organization. I wouldn’t stay here again or recommend it.