We are greeted at check-in by an outstanding individual whom I would highly recommend. The room itself is dated, but basically clean. The first day we stopped a staff member to request cleaning for our room, and the bed had been made and clean towels in the bathroom upon our return. The following day, we had an early appointment before any cleaning had begun. The card for privacy was specifically left inside the room. Yet, upon our return, only a clean bath towel was left near the bathroom sink, and the bed had never been made. Needless to say, we were disappointed.