Hotels near Berwyn Harlem Avenue Station

"Nice clean and confortable room with more amenities than we needed"

"Worst hotel I have ever been to. Tried to check in at 1pm, but they let the people before us stay past 2pm. I had 6 people on my reservation, the booking said it slept 6 people. It didn’t. It slept 4. I had to ask for a roll away bed, which only sleeps 1. We were already down a bed. Extra linens were requested and never gave. I had to check in at 12am, and when I got into the room, the ceiling was falling in and water was running from the ceiling in multiple spots. The lady at the desk was going to do nothing about it and make us leave because we couldn’t stay. I said I needed a room, she gave me keys to a room that was apparently closed for maintenance, and the room keys didn’t work. I went back down, she gave me new keys, and the keys still didn’t work. Then as I’m going back down again, someone comes out of the room she was trying to give us to move into. Worst experience ever. Staff was rude, lazy, and completely unhelpful. Ended up having to drive all the way to northern Michigan through the night because we had nowhere to stay. This hotel should not be allowed to operate. "

"The room was extremely clean, smelled fresh and comfortable"

"Loved the whirlpool suite"

"Overall the place was very nice. The breakfast we paid for in advance didn't start until 7:30a, which is odd for a hotel so close to the airport. The coffee shop & restaurant both opened later than 7:30 as well...we left at 7:40 and that wasn't enough time to grab breakfast or coffee. We did appreciate the on-brand dove soap throughout!"

"We arrived in the evening to find our room humid, stale, and without any air circulation. The air conditioner was off, and it would not turn on when we attempted to use it. When we contacted the front desk, we were instructed to troubleshoot the unit ourselves by unplugging and reconnecting it. We were also informed that maintenance was not on site and that a ticket would need to be submitted. Maintenance did arrive approximately 15 minutes later and identified the issue as a switch that had been turned off. After they restored it, the air conditioner functioned for roughly 45 minutes before failing again and blowing warm air. When I requested to be moved to another room, I was told the hotel was fully booked. We selected the Sleep Inn for a simple overnight stay before our early morning flight on Saturday, May 16. Instead, we spent the night in an uncomfortably hot room and were unable to rest before a required 3 AM wake‑up for travel. The conditions were unacceptable and did not reflect the value of the rate paid. At that point, sleeping in my car would have offered more comfort than the room provided."

"Clean staff"

"Always enough parking. Late check in is ok. Clean rooms, clean bathrooms. Generous bfast coffee bar. "

"Good location for traveling around the area. Everything needed was on the property and Juan in particular in the restaurant and lounge was very engaging and attentive."