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"Facility food quality service ocean view best resort hotel in the world"

"Excellent staff and beautiful rooms"

"The interior had a nice cozy feel and it was a bonus to listen to a live pianist perform in the lobby area. The staff were all very welcoming and helpful even when I had a difficult situation with my luggage that they resolved with compassion. The kaiseki was amazing and our private bath was very relaxing. It was nice to be next to the sea for the breeze while soaking in the bath. The price was very affordable for the service they provide. I highly recommend this place and I will definitely visit again next time I come back to Beppu. "

"Everything was great except the slow elevators and crowds at the lobby. Got to be patient waiting for the elevators. "

"Room was fantastic. We had ocean views and an indoor onsen. Friendly staff. Breakfast was good. Would absolutely stay again"

"It was easy access and good location "

"The stay was great. Our only complaint was that the AC unit in our room broke the 2nd night which made it hard to sleep. "

"Courteous and helpful staff, good amenities, and close to many restaurants/transit stations."