搜尋貝瑙利姆的度假村

「Very disappointing checkout experience at Grand Hyatt Goa. Despite calling reception three times requesting help with luggage, no one came to assist. After waiting for quite some time, I eventually had to carry all the luggage myself during checkout. Service should not be different during check-in and check-out. Guests expect the same level of attention and hospitality throughout their stay, especially at a luxury hotel. This was certainly not the experience I expected.」

「The property and surrounding grounds are beautiful. I would not stay there again though. We arrived quite late at night and were disappointed when we arrived at our room as the bed sheets were damp and the room was very underwhelming for a 5 star hotel. By this time it was too late and we were exhausted so spent the night sleeping with damp sheets. We were contacted by the “butler service” which was really just a generic WhatsApp and they take a long time to respond. However once we raised our...

「The Wow feel was missing」

「Great place, great location, quite expensive but worth it, stay here, we miss it already!」

「或許是旺季，飲食的服務人員非常疲於奔命，室內服務人員給予很高評價，海邊餐廳服務品質及飲食真的不佳，低於預期，非常遺憾」

「My overall stay at the hotel was comfortable and enjoyable.」

「There were unexpected charges related to the age of my children. I booked for two adults and two children but had to pay £230 extra for my oldest child upon arrival. Hotel subsequently realised that the charge was not entirely correct but only partially compensated me. The breakfast was excellent and the service at the breakfast was wonderful. However service at the restaurant during the dinners was less good. Hotel prices for the wine are not reasonable. More than £40 for a bottle of local...

「Nice resort with good rooms. Clean and comfortable with very large TV’s. Included breakfast was just ok. Not a great choice and what was offered was of ok quality. Staff were great, friendly and helpful. The site lacked sun beds, areas to sit around so you were forced to use outside facilities. An area of beach dedicated for this would have been perfect. 」

「Did not use it」