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"The staff went out of the way to be helpful, especially Rebecca at the front desk."

"Great location!"

"Everything "

"From Mr. Franklin gtreeting us at the front door and pushing our luggage cart up to check-in because one of the wheels was warped and wobbling to Eric at the front desk so was externally personable. This was my first stay at an AC pellets but if this is the level of hospitality that I'm going to get every time, I'll definitely be back sooner them"

"Great hotel with even better staff!"

"Everything was lovely, and I wouldn't have wished for another place to stay before our flight!"

"Our stay is an annual Falcons vs Panthers visit to Charlotte. The Hyatt House is always our only choice while visiting the Queen City. The front desk staff (Marlene) was top notch. She made us feel very welcomed to our favorite hotel. Cleanliness was definitely 10/10. Our stay is always pleasant, safety is of no concern, breakfast was great and valet’s Eddie & Jermaine awesome! I recommend the Hyatt House anytime you visit Charlotte."

"All was fine! Online check in was nice! Key was ready when we arrived! Room was very clean! Staff were courteous! "

"The staff was friendly and helpful. The room was large and clean. There were many choices for breakfast."