Is Chateau Big White pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Chateau Big White?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Chateau Big White?

Check-in start time: 4:00 PM; Check-in end time: 10:00 AM. Late check-in is available during limited hours.

Where is Chateau Big White located?

Located in the mountains, this Beaverdell hotel offers ski-in/ski-out access and is within a 15-minute walk of Big White Ski Resort, Bullet Express, and Telus Park Chair Ski Lift. Black Forest Express and Ridge Rocket Express are also within 1 mi (2 km).

Chateau Big White Reviews, Deals & Photos 2025

About the neighborhood

Located in Beaverdell, Chateau Big White is in the mountains. Big White Ski Resort and Bullet Express are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore McCulloch Cross-Country Ski Trails Recreation Site and Big White Mountain. Spend some time exploring the area's activities, including skiing.

Visit our Beaverdell travel guide

4/10 Poor

Verified traveler

2019/12/4

Liked: Cleanliness, staff & service

*** WARNING *** They will place an up-front charge for potential damages on your credit card and it will take days for it to be zeroed out. I will not be returning as long as this customer unfriendly policy remains in place. The property is dated throughout. I would definitely not call it a "Chateau", more like a lodge. The bedroom in our loft had an old CRT TV in the room, only the living room had a flat screen. The hot tub was not hot enough, it was not much better than "warm." The bar/restaurant was great, but could benefit from a broader selection of Okanagan wines. All of the people were friendly, but could not make up for the poor initial impression with the extra charge and the dated facility.

Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveler

2019/4/23

Liked: Cleanliness, amenities, property conditions & facilities

The Hotel was closing on Monda April 22 and hot tub was already “out of order” on Sunday night, despite we fully paid 3 nights, we could not use hot tub after long day on slopes.

Stayed 3 nights in Apr 2019

8/10 Good

Verified traveler

2018/4/5

Liked: Staff & service

Disliked: Room comfort

Good ski in ski out location.

We have had an excellent stay at this hotel before; it is an amazing location. However, it can be loud at times due to its proximity to restaurants. The main reason we rated this low was cleanliness was slightly under par, but mostly the bed was very worn and uncomfortable and the bedding was very minimal. The sheet had a hole in it and the 'comforter' barely covered the bed so that with two people in the bed there was hardly an coverage. We would stay here again though, maybe bring our own bedding just in case.

Stayed 3 nights in Mar 2018

10/10 Excellent

Bonnie

2017/4/12

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cabin feel and right in village

Loved location and room, only exception is firm bed and was in between to very noisy families that were together. Should have put them together. Restaurant was excellent.

8/10 Good

Katherine

2017/4/9

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, recomended

Comfortable hotel/condos with friendly and helpful staff. Nice hot tub too which we never found too crowded. Great location right next to the slopes - not quite a ski-in though as it's up a small hill.

8/10 Good

Verified traveler

2017/3/26

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location near the central mall, grocery store, restaurants, etc. Room was clean, staff were helpful. We did experience problems with the wifi and TV for a couple of days, but that was probably a good thing for the kids anyway. I would recommend this place to others.

8/10 Good

Pam , Cambridge On

2017/3/14

Liked: Staff & service, property conditions & facilities, room comfort

Perfect location

Château Big White is in the perfect location to ski Big White. it is in the heart of the village close to restaurants and shops. Ski in and ski out from the hotel. Our room had a kitchenette, loft with queen size bed, two TV s and pull out couch. It was perfect for our family.

8/10 Good

RR, Vancouver

2017/2/16

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely staff, very well located

We stayed here for 4 nights recently in a loft suite, and were quite happy with our choice of hotel. The location is great- right in the village, close to the grocery store and restaurants. The room was a decent size, with a separate loft bedroom for my husband and myself, and my teenage son was sleeping on the foldout sofa bed in the living area- enough room for the three of us. The kitchen was reasonably well stocked- my one gripe is that there was no oven. Had I known that before leaving home, I would have packed slightly different food to take with us. We did very much appreciate the extra empty drawers in the kitchen, living area and bedroom as it meant we could store our bits and pieces away, instead of leaving it all in bags and having to rummage around every time we needed something. The staff were all wonderfully friendly and super helpful with whatever query we had. Our biggest issue with this hotel would be the ski/board storage area. It was tiny and cramped- and there was not enough room for all the snowboards as unfortunately skiiers had locked their skis in most of the board bays. My husband's board suffered 3 large chunks taken out of the edges on 2 separate nights of storage from negligence of others when putting their boards away, no doubt because of the cramped conditions. The hotel did however thoughtfully provide locks for locking up our gear, which was great.

10/10 Excellent

KERRY

2017/1/21

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big White Chateau

Great location, nice friendly staff & nice room with lovely fire & a fridge to stock up on goods

8/10 Good

Verified traveler

2017/1/8

Liked: Cleanliness, staff & service, property conditions & facilities

Central to village and affordable

The bed was not comfortable at all, we had a room with a loft which was great. It was extremely hot at night in the room, there was a ceiling fan but is was soo noisy it would wake us up at night. Also one of the element on the hot plate didn't work. The staff was really friendly and care about the guest.

10/10 Excellent

richard

2016/4/6

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Nucks Fan, Coquitlam

2016/2/13

Liked: Cleanliness, staff & service

Great family day stay.

Was worried about the proximity to the elevator and the ski locker (room 208), but it ended up being fine. Loft suite was nice and ample in six for our family of four, but would be cramped for a family with kids older than 10. Great weekend of skiing.

10/10 Excellent

Jaime

2016/1/17

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

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