「It was a big hassle checking in.
Lobby receptionist doesnt know about my booking via hotels. Com. I even contacted Juan via hotels.com chat but had a miscommunication as well. I called the property contact person and was able to
Answer me after
45 minutes. Finally, Mac (care taker) came and checked us in. He is very
Nice and apologetic. Room needs to
Be sprayed because there are small
Cockroaches and ants. The faucet needs to
Be fixed. Also
The aircon is leaking from
The bedroom.
I Love their...
「It was a big hassle checking in.
Lobby receptionist doesnt know about my booking via hotels. Com. I even contacted Juan via hotels.com chat but had a miscommunication as well. I called the property contact person and was able to
Answer me after
45 minutes. Finally, Mac (care taker) came and checked us in. He is very
Nice and apologetic. Room needs to
Be sprayed because there are small
Cockroaches and ants. The faucet needs to
Be fixed. Also
The aircon is leaking from
The bedroom.
I Love their...
Francy