6/10 一般般
Rob
家庭旅遊
2025 年 8 月 18 日
I was really disappointed with the way my daughter in law was spoken to today by the receptionist. She was made to stand around in the reception area even though I had booked a further 2 nights and had a confirmation email with my booking number and she was in a room already . Then when I was trying to pay at reception they said they were cancelling the booking and I couldn't get another room. I have had to lose my deposit which I expected as I knocked the TV off the side with my bags and it cracked the screen, my bad and I apologise and I would of paid whatever I was asked as I am a person who has respect and morals. I await your reply
Rob
於 2025 年 8 月住了 2 晚