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They upgraded us and suggested late checkout as we had a late night flight out the following day. It was a wonderful stay!!! We did miss the little boat shuttle to the pier, but a nice shuttle van was provided.

Very nice hotel but breakfast with limited options

This should be that hotel you would wanna stay while in Bangkok.

Outstanding value. The best staff. I slept like a baby. I got an excellent workout in at their gym to start my day, and the equipment was expertly maintained. The breakfast was outstanding. Their coffee is superior. Their co-working space design is brilliant. If I knew this place was going to be this great, I would have stayed in Bangkok longer.

Everything meets my expectations and glad to see NuMay again .She is really a nice, genuine and caring person . Very lucky to have her assisting me again . I will surely stay at this hotel on my next visit in 2027. Also thanks to Tobi at concierge for his help as well . This hotel makes me feel like home. Kobonka.^^

Attentive staff. Friendly. Clean room and premises. Excellent cuisine. ⭐⭐⭐⭐⭐ Additionally, I would like to see a placard placed by the pool: "Please take a shower before entering the pool" Apparently many people don't notice the shower area.

Great ferry ride to Asiatique and wonderful view

A great stay at a brand new hotel right in the middle of the Nana plaza area. The beds are comfortable, the hotel is modern and quiet, and it's well located. While likely not fully occupied yet and also not feeling fully like a 5 star hotel, it was a perfect spot for us to stay in Bangkok.

Great hotel. Good for families, couples, singles, etc. location is convenient to restaurants, night markets, Starbucks, Tuks tuks, bus and taxis. Nightlife is loud - but could barely hear it from back of hotel (all family rooms are on the back). Pool was great. Breakfast was amazing!

Area

Great hotel definitely had a 5 star experience.

Lovely stay gardens were beautiful friendly staff pool a bit small however early morning late afternoon my preferred time breakfast excellent variety shuttle boat to bts and shopping … hotel situated at lower end of river

Excellent customer service given at this property.

Hotel and accommodations are top tiers

Epic hotel in a great area! This W has everything you want in a hotel & more!

This was the first hotel that I saw only for star reviews and now I know why: it is a four star hotel! Perfect room, friendly staff, walk to mtr and shopping. The onsen was a bonus and very nice. Highly recommended