Find Adventure Hotels in Ballantyne, NC

"The gentleman who brought in our luggage and the women behind the desk were welcoming and very helpful. Great staff. Would have Liked seating in the lobby during gingerbread tea."

"Clean room, the breakfast should include fruit as a option "

"Clean room and excellent service "

"Very kind and hardworking, thoughtful staff. Thank you to everyone there for going way above and beyond."

"We stayed here due to a missed flight connection in Charlotte. The airport shuttle and in-house restaurant made it a no brainer. The pool area was nice, although we did not use it. Ony wish was that breakfast started earlier for those with early flights. "

"The staff was great and very friendly; however, the room itself was disappointing. We were placed in a handicap-accessible unit with a very small shower and a shower curtain, which was not ideal. The bigger issue was that the shower drain was clogged. Within seconds of turning on the water, there was over an inch of standing water around our ankles. I reported this immediately and was told maintenance would be coming, but from check-in to check-out, no one ever came to address the issue. Additionally, we were charged twice for the room and are still waiting for the second charge to be refunded."

"Great stay and comfortable room. The front desk staff was very friendly and professional. The dining staff were polite and friendly. I had a small issue with the sink but the staff were quick to respond and fixed the problem. Overall I had a great stay."

"Staff was very friendly and informative. Room was very clean "

"Great front desk person , clean room had to leave for airport before breakfast started - we left some things I. Room 408 on December 19 - does housekeeping just throw that away? "