The place was dirty, it was a non-smoking room - however it was penetrated with the smell of tobacco, the curtain was falling and it had multiple holes, the toilet's seat was dirty and penetrated, the main door for the room had been broken into. The outdoors - there was people smoking and seemed that they lived there. We spoke to management and nothing was said, literally. We checked out within one hour of being there and a refund was denied. We kept pictures.