Omni Back Bay hotels

"Amazing staff. Beautiful hotel"

"Would have liked a grab and go option for food. "

"Excellent location and customer service, beautiful building. Rooms could use updates. Overall great experience. Thank you!"

"Great service and stylish and comfortable rooms . "

"The staff were always very friendly and helpful. The bed and pillows are great. I initially said there were some issues with the A/C noise and shower water pressure. The called me within 1/2 hour and offered to change our room. We chose not to. They sent someone to fix the shower pressure and it was good. Very responsive. The restaurant was very expensive. $7 for a cup of coffee. It was $65 for 2 of us for breakfast. I only had pancakes and coffee. Husband had eggs, toast, potatoes, bacon and the coffee. I guess it's to be expected in Boston though. It's an expensive town. We had a great time though. Celebrated daughter's graduation with her Master's Degree from Emerson College. "

"Great location, a little outdated but that’s the charm of this hotel!"

"The room was excellent. It was nice and quiet. And the breakfast was excellent."

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"Excellent service. Staff is quite professional. Rooms are great. Scale of hotel is much larger than the Hilton across the street (where I have stayed comfortably many times). Bigger rooms. Bigger public spaces. It’s connected to Prudential Center as well so there is lots of shopping and many restaurants. Flour, across the street, is great for breakfast and lunch. Bukowski Tavern, across Dalton, is a friendly spot for a beer. Very convenient"