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Reviews of Avon Old Farms Hotel

3.5 out of 5
Avon Old Farms Hotel
279 Avon Mountain Rd, Avon, CT

Reviews

8.4

Very Good

Rating 10 - Excellent. 483 out of 1002 reviews" "
Rating 8 - Good. 288 out of 1002 reviews" "
Rating 6 - Okay. 122 out of 1002 reviews" "
Rating 4 - Poor. 67 out of 1002 reviews" "
Rating 2 - Terrible. 42 out of 1002 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Lisa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose the property for it's reputation, history as well as the advertised hot breakfast included in in the price. My reservation was made online late on the day of arrival. Upon check-in I was met with a snide comment about the lateness of my reservation. The next day was Mother's Day so there was no hot breakfast included with the room - you now got a packaged muffin or bagel to go which you picked up in the far corner of the lobby. There should have been disclosed, a discount on the room rate or a better option given. The worst part was my room was in an out building which was fine (loud doors shutting all night long) except the smell of must was terrible. The charm of the room was nice but the smell took away from the charm. Will not stay here again, unfortunately.
Stayed 1 night in May 2024

4/10 Poor

Annette

Liked: Cleanliness
Disliked: Property conditions & facilities
There is a motel portion of this property that you will be in if you book a standard queen....it is definitely not as nice as the main hotel they show online.....be careful when booking
Stayed 6 nights in May 2024

8/10 Good

Bobby

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying at Old Farms Inn. I'd attended wedding receptions, dinners, and lunches at the restaurants but hadn't stayed on the property. We liked our king bed room. It was spacious and had plenty of room for me, my wife, and our 16 month old. My one knock is that the bed and television were not aligned. It was like having bad seats at a sporting event. The polls on the bed blocked part of the screen because the television was too far to the left. The bathroom was also nice size but a little dated. My wife ordered food and was quite pleased with her burger and fries. I don't think they deliver to your room though. I picked it up at the Seasons restaurant. We ate breakfast before we left and were pleased by the continental offerings. Typical eggs, meat, fruit, coffee, juices. The staff was very pleasant and checking in and out was easy. We would stay here again.
Stayed 1 night in May 2024
Response from Taylor on 2024/5/19
Thank you so much for taking the time to share your feedback regarding your recent stay, Bobby. We appreciate your kind words and look forward to welcoming you back to Avon Old Farms Hotel soon!

8/10 Good

Lea

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Taylor on 2024/5/19
Thank you for choosing Avon Old Farms Hotel, Lea. We hope to welcome you back in the near future!

10/10 Excellent

Sean

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. It was very restful with a great restaurant and bar attached so we didn’t have to go anywhere for food. There was a sort of strange 15 dollar fee the day of to access parking and the breakfast buffet but other than that no surprises.
Stayed 1 night in Apr 2024
Response from Taylor on 2024/5/19
Hi Sean,Thank you for taking the time to share your feedback regarding your stay. We are delighted to hear that you enjoyed your time here and hope to welcome you back to Avon Old Farms Hotel soon!

10/10 Excellent

Mee

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfy
Stayed 1 night in Apr 2024
Response from Taylor on 2024/5/19
Thank you for choosing Avon Old Farms Hotel. We truly hope to see you again in the future!

10/10 Excellent

Alex

Stayed 3 nights in Apr 2024
Response from Taylor on 2024/5/19
Thank you for choosing Avon Old Farms Hotel, Alex. We hope to see you again soon!

4/10 Poor

Christine

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
The outside and lobby area of the hotel is nice but that's where the niceness ends. My first room was dirty and in a state of pretty bad wear and tear but I'm not too particular and was traveling for work, I just needed a bed so I didn't care until I was ready for a shower and discovered I didn't have hot water. The front desk associate moved me to another room (no apology given for the inconvenience of having to move rooms) and my second room was even dirtier and in worse shape than the first one! The hotel was pretty dead so I'm guessing word has gotten out about the general dumpiness of this place, but in case you are considering this hotel, I'm sure there are better and cleaner options nearby.
Stayed 2 nights in Apr 2024
Response from Taylor on 2024/4/15
Hello Christine,We are saddened to hear that your stay at our hotel did not meet your expectations. We appreciate you sharing your experience as we take feedback very seriously and it helps us prevent this from happening in the future. Please do not hesitate to reach out to the property team directly with any further questions or concerns. We hope to have the opportunity to host you in the future for an improved experience start to finish.

10/10 Excellent

luba

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds, big bathrooms, excellent breakfast
Stayed 2 nights in Mar 2024
Response from Taylor on 2024/4/6
We are so appreciative that you took the time to share your thoughts regarding your recent stay. We are so pleased that you enjoyed your stay and hope to see you again!

10/10 Excellent

Nana Aisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Taylor on 2024/4/6
Thank you for choosing Avon Old Farms Hotel. We appreciate your feedback and hope to welcome you back soon!

8/10 Good

Saad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained property and freindly staff
Stayed 5 nights in Mar 2024
Response from Taylor on 2024/3/13
Thank you for staying with us at Avon Old Farms Hotel, Saad. We're so happy to hear you enjoyed your stay and hope to welcome you back soon.

10/10 Excellent

Christina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Historic building. Has a lot of character. Complimentary wine, cheese, coffee and other snacks. 2 pieces of Chocolate and water bottles in room. Very classy
Stayed 1 night in Mar 2024
Response from Taylor on 2024/3/13
Hi Christina,Thank you for taking the time to share your feedback. We are so happy to hear that you enjoyed your time here at Avon Old Farms Hotel. We hope to welcome you back again soon!

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Taylor on 2024/3/13
Thank you for choosing Avon Old Farms Hotel, Dale. We hope to welcome you back in the future!

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oversized rooms, nice homey touches
Stayed 1 night in Feb 2024
Response from Taylor on 2024/3/13
Hi Deborah,Thank you for choosing Avon Old Farms Hotel. We're delighted to hear that you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, quiet and comfortable
Stayed 1 night in Feb 2024
Response from Taylor on 2024/2/18
Thank you for choosing Avon Old Farms Hotel. We appreciate your kind words, and we hope to welcome you back soon!

6/10 Okay

Pawel

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great historic campus. However, in desparate need of updating.
Stayed 1 night in Feb 2024
Response from Taylor on 2024/2/18
We appreciate you taking the time to share your feedback, Pawel. Thank you for staying with us at Avon Old Farms Hotel and we hope to see you again.

8/10 Good

John

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint New England hotel!
Stayed 2 nights in Feb 2024
Response from Taylor on 2024/2/18
Thank you for choosing Avon Old Farms Hotel, John. We're so glad you enjoyed your stay, and we hope to see you again soon!

8/10 Good

Luis

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Taylor on 2024/2/18
Thank you for your feedback, Luis. We hope to welcome you back to Avon Old Farms Hotel soon!

8/10 Good

Jeannette

Traveled with family
Liked: Amenities
Stayed 1 night in Jan 2024
Response from Taylor on 2024/1/28
Thank you for choosing Avon Old Farms Hotel, Jeannette. We hope to welcome you back soon!

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has such a classic old hotel feel. I was so inspired by the beautiful watercolor artwork throughout that I went and bought a set of paint. The decor reminds me of grandpa chic but in the best way. The breakfast was a nice surprise to include- very good food. The only things I could possible say that could use improvement or you can just be aware: the water takes a long time to heat up… but once hot was perfect! Also, the pool is summer only and I didnt realize. And finally, the tv was older and not equipped for anything but cable. I didnt mind though, and got the best nights sleep!
Stayed 2 nights in Jan 2024
Response from Taylor on 2024/2/18
Hi Rachel,We greatly appreciate you taking the time to share your feedback with us. We are so happy to hear that you enjoyed your stay and got to experience all that our property has to offer. We truly hope to see you again in the near future!

10/10 Excellent

CHIH-HUA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Taylor on 2024/1/28
Thank you for choosing Avon Old Farms Hotel. We hope to see you again soon!

6/10 Okay

Colleen

Liked: Staff & service
I was very disappointed that we were given a room on the second floor on the motel side. The stairs were hard to navigate with our bags as I have health issues and my mother is 84 years old. I feel we should have been advised about the stairs prior to our stay. The rooms are fine however there is a dead bird on the stairs.
Stayed 1 night in Jan 2024
Response from Taylor on 2024/1/28
Hi Colleen,We're very sorry to hear that your stay didn't completely meet your expectations. We appreciate you taking the time to share your feedback as it helps us to improve and ensure a more positive experience for all of our future guests. We truly hope to have the opportunity to host you again.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely decor
Stayed 1 night in Jan 2024
Response from Taylor on 2024/1/13
Thank you for taking the time to leave us a review, Mary. Your feedback is so important to us. We are so happy to hear you enjoyed your stay and we hope to welcome you back to Avon Old Farms Hotel soon!

10/10 Excellent

Thomas

Stayed 2 nights in Jan 2024

10/10 Excellent

frank

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and fun. Trivia at the bar was fun. Food was good, and breakfast also.
Stayed 2 nights in Jan 2024
Response from Taylor on 2024/1/10
We are so appreciative that you took the time to share your thoughts regarding your recent stay. We are so happy to hear you enjoyed your stay and had the chance to participate in our Trivia Night! We look forward to welcoming you back to Avon Old Farms Hotel.

10/10 Excellent

Thomas

Stayed 1 night in Jan 2024
Response from Taylor on 2024/1/10
Thank you for choosing Avon Old Farms Hotel. We truly hope to see you again in the near future!

10/10 Excellent

David Vander

Stayed 1 night in Jan 2024
Response from Taylor on 2024/1/10
Hi David,Thank you for taking a moment to share your experience with us, we appreciate your feedback! Thank you for choosing to stay at Avon Old Farms Hotel. We truly hope to see you again!

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful , comfortable beds
Stayed 1 night in Dec 2023
Response from Taylor on 2024/1/10
Thank you for taking a moment to share your experience with us, Wanda. We appreciate your feedback and hope to welcome you back soon!

10/10 Excellent

Valenz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from Taylor on 2024/1/10
Thank you for choosing Avon Old Farms Hotel. We truly hope to see you again soon!

10/10 Excellent

Kelly

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
So cozy! Will definitely stay there again.
Stayed 1 night in Dec 2023
Response from Taylor on 2024/1/7
Thank you for choosing Avon Old Farms Hotel. We are so pleased you enjoyed your stay, and we look forward to welcoming you back soon!

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Taylor on 2024/1/7
Hi Lauren,Thank you for staying with us at Avon Old Farms Hotel, we truly hope to see you again.

10/10 Excellent

janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Avon Old Farms Hotel Loved the piano player, the room, the ambience Just lovely!
Stayed 1 night in Dec 2023
Response from Taylor on 2024/1/7
Hi Janet,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your time here. We hope to see you again soon!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed stay and amenities
Always stayed here when visiting family for Christmas always enjoyed the bar to wind down on Christmas Eve and Christmas Day opened to 11pm. This year bar wasn’t opened and really disappointed in that. But everything else was perfect as always and buffet was great. I will stay again next Christmas or when family event. Missed the bar setting hopefully they will be open again next Christmas and Christmas Eve. Allot of people enjoyed the bar at this hotel bar tenders were always great! It brought great spirits for Christmas.
Stayed 2 nights in Dec 2023
Response from Taylor on 2024/1/7
Thank you for choosing Avon Old Farms Hotel, Michael. We're so happy to hear you enjoy staying here with us and we appreciate you taking the time to share your feedback. I will pass this along to our management team as we discuss our holiday hours. We look forward to welcoming you back soon!

8/10 Good

Jorge, Astoria

Stayed 1 night in Dec 2023
Response from Taylor on 2023/12/26
Hi Jorge,Thank for you for choosing Avon Old Farms Hotel. We appreciate you taking the time to share your experience with us, and we hope to welcome you back soon.

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, old world charm. Beautiful decorations for Christmas. Friendly staff.
Stayed 1 night in Dec 2023
Response from Taylor on 2023/12/26
Thank you so much for your kind review, Joan. We are delighted to hear that you enjoyed your stay with us. We truly appreciate your feedback and hope to see you again!

6/10 Okay

Farida

Liked: Staff & service, amenities
The room was OK but the bathroom was in very bad condition. Some of the sink faucets did not work properly. Bath had non slip strips which were coming off. Took so long to get the hot water for the shower.
Stayed 1 night in Dec 2023
Response from Taylor on 2023/12/20
Thank you for taking the time to share your thoughts regarding your recent stay at Avon Old Farms Hotel. We are very sorry that you experienced some shortcomings during your time here. We appreciate your feedback and will be sure to pass this along to our engineering department. We hope to have the opportunity to host you again.

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Taylor on 2023/12/13
Thank you for choosing Avon Old Farms Hotel, Marie. We are so happy to see you enjoyed your stay. We hope to welcome you back in the near future!

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities
Response from Taylor on 2024/2/18
Thank you for choosing Avon Old Farms Hotel, Matthew. We appreciate your feedback and hope to see you again in the future.

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely classic feel
Second stay here over the holidays. The location is great. It’s a beautiful older hotel in a quiet area. The holiday decorations are very pretty as well. Our room was large and comfortable.
Stayed 3 nights in Nov 2023
Response from Taylor on 2023/12/7
Thank you for your kind review, Kathryn. We are so pleased to hear that you enjoyed your time at our property. Thank you for choosing Avon Old Farms Hotel, and we hope to see you again!

10/10 Excellent

Saundra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Beautiful rooms and layout. I think the breakfast is fantastic and plentiful. The breakfast room is just lovely. All the food is delicious. I wish there were an indoor pool and check-in was moved to the upper level entrance though I doubt there is room. Thank you for a great weekend!!!
Stayed 2 nights in Nov 2023
Response from Taylor on 2023/11/29
Hi Saundra,Thank you so much for taking the time to share your recent experience at Avon Old Farms Hotel. We are delighted that you had a wonderful weekend here and enjoyed our restaurant. We strive for all of our guests to have an experience as great as yours. We are so grateful for your feedback and truly hope to see you again soon!

2/10 Terrible

Jonathan

Stayed 1 night in Nov 2023
Response from Taylor on 2023/12/7
Thank you for your review. We appreciate your feedback and hope to have the opportunity to offer you a more positive experience in the future.

2/10 Terrible

George

Disliked: Staff & service, property conditions & facilities
Our room had no heat and staff said to wait and it would come on- it never did: 55 degrees. It was thanksgiving night at 10:00 pm and there was no place open to go to. Room VERY small with TV wires hanging on the wall and the inoperable radiator was corroded green on the controls. Staff were obiously lying about the heat and did not come to the room to check it. Stairwells extremely steep, dirty and littered (dead bird etc). "Queen" bed so small my 5 foot tall wife's feet hung over the end. BEWARE!!! DO NOT STAY HERE!
Stayed 1 night in Nov 2023
Response from Taylor on 2023/12/7
Hello George, We're very disappointed to hear about your experience with us. We are deeply apologetic that you experienced several shortcomings during your stay. With that being said, we appreciate you pointing out all of the areas that need improvement so this can be addressed with our management team. Thank you for taking the time to share your feedback and if there is any way we can accommodate you in the future, please let us know. Have a great day.

6/10 Okay

Jody

Traveled with pets, Traveled with family
Liked: Staff & service, amenities
Updates needed and better bedding. Uncomfortable night sleep.
Stayed 3 nights in Nov 2023
Response from Taylor on 2023/11/29
Thank you for your review regarding your recent stay, Jody. We appreciate your feedback, as we want every guest to have a comfortable stay at our hotel. I will be sure to address your concerns with our team and we hope to welcome you back in the future for an improved experience. Have a great day!

2/10 Terrible

Kelly

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The heat did not work well. Asked for extra blankets and was told they had no more available. Rooms are old and quite dated. Beds uncomfortable and rickety. Would not recommend.
Stayed 1 night in Nov 2023
Response from Taylor on 2023/11/29
Hi Kelly,Thank you for taking the time to share your thoughts about your recent stay at Avon Old Farms Hotel. We are deeply apologetic that your experience with us fell short. We take your feedback very seriously and we'll be sure to address your concerns with our management team to ensure this does not happen again. We do hope to have the opportunity to host you again for an improved experience.

10/10 Excellent

John

Very New England country inn.
Stayed 1 night in Nov 2023
Response from Taylor on 2023/11/29
Hi John,Thank you for choosing Avon Old Farms Hotel. We appreciate your feedback and hope to see you again in the near future!

8/10 Good

Jorge, Astoria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I stay quite a few times a year. I like the hotel. Loved the breakfast options at the main dining room.
Stayed 1 night in Nov 2023
Response from Taylor on 2023/12/7
Thank you for taking the time to share your experience with us, Jorge. We're so glad to hear that you enjoyed your stay, and we look forward to welcoming you back to Avon Old Farms Hotel.

6/10 Okay

Stephen Bond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strong mixed stay…
Lovely room, excellent dinner, and dinner server!! Terrible customer service both by a registration clerk(who didn’t have a clue) and even worse by manager . I felt strongly that I should not pay the ripoff “ Faciities Fee” as virtually none of it applied to me. Plus though the check-in clerk tried to say breakfast was part of it, there was a printed card in the room that specifically said it was part of the room rate!! Grrr. For such a nice hotel it was a total turn-off. I am a very steady traveler. They burned me over this $15 charge, a real shame.
Stayed 1 night in Nov 2023

10/10 Excellent

suzanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay again!
Very nice hotel, lots of amenities included with your stay. Continental breakfast was great.
Stayed 2 nights in Nov 2023
Response from Taylor on 2023/11/27
Thank you for choosing to stay at Avon Old Farms Hotel and for taking a moment to share your experience with us. We are so glad to hear you enjoyed your stay. We look forward to seeing you again.

10/10 Excellent

sue

Liked: Cleanliness, staff & service
great place in a nice area. staff very helpful.
Stayed 1 night in Nov 2023
Response from Taylor on 2023/11/29
We are so appreciative that you took the time to share your thoughts regarding your recent stay. We are so glad you enjoyed your time here and look forward to welcoming you back to Avon Old Farms Hotel.

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly desk clrks. Breakfast fabulous and room was wonderful.
Stayed 1 night in Nov 2023
Response from Taylor on 2023/11/27
Thank you so much for your kind review, we are very pleased that you enjoyed your stay with us. I will be sure to pass your kind words onto our staff. We look forward to hosting you in the future.