Cruise Ships in Australia - New Zealand and the South Pacific

"We stayed for 4 nights and 5 days and unfortunately, the breakfast experience was consistently disappointing. The menu selection was very poor and repetitive, far below what you would expect from a 5-star hotel. More concerning, however, was the level of service. We were travelling with a baby, and simple requests such as a high chair or baby cutlery were handled extremely slowly, often requiring multiple reminders. This made what should have been an easy dining experience unnecessarily stressful. Basic table service was also lacking. Used plates were not cleared unless we explicitly asked, which is unacceptable for a hotel of this standard. Additionally, it was quite unprofessional to see staff at the entrance wearing wireless earphones and chatting among themselves instead of attending to guests. There was little sense of organisation or attentiveness. Overall, the service at breakfast was far below expectations and significantly impacted our stay. Aside from the location, this hotel does not deliver the level of quality expected for the price."

"Very clean room and excellent housekeeping. Interior is nice art deco and in good shape. Elevators efficient. Speedy and friendly check- in"

"Great breakfast with good opening hours. "

"The room is a bit dated especially bathroom - with some stains but generally clean and conveniently located . Would stay again "

"We had a lovely stay. The location is fabulous, staff were all incredibly friendly and attentive. The view from our room was just like in the photos online. The bed was so comfortable, not too hard, not too soft. I wouldn't hesitate to stay here again. "

"it was good"

"Lovely property stayed on the heritage side which is nice but noticed the light switches are falling off the walls and probabaly the worst shower I’ve ever had in a motel.. every 10 seconds goes from scalding to freezing cold no matter what you do"

"Good place very good views"

"Clean, comfortable room with good facilities. Great location. Staff are very friendly and helpful."