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Reviews of Mt Albert Motor Inn

3 out of 5
Mt Albert Motor Inn
743 New North Road, Mt Albert, Auckland

Reviews

6.2
Rating 10 - Excellent. 4 out of 62 reviews" "
Rating 8 - Good. 20 out of 62 reviews" "
Rating 6 - Okay. 21 out of 62 reviews" "
Rating 4 - Poor. 10 out of 62 reviews" "
Rating 2 - Terrible. 7 out of 62 reviews" "

6.0/10

Cleanliness

6.6/10

Staff & service

4.8/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
you get what you pay for, it’s cheap and rundown, but adequate for a nights sleep.
Stayed 2 nights in May 2018

8/10 Good

David

Liked: Cleanliness, staff & service
Disliked: Room comfort
Be careful between Mt. Albert Lodge and Mt Albert Inn. Taxi from Airport took us to wrong Hotel. Bathroon very very very small no-where to put or hang anything

8/10 Good

Stewart, Hamilton NZ

Liked: Staff & service
What we needed.
The Motel was clean and tidy, although dated. The Manager was very pleasant and we enjoyed our time there, just 5 minutes down the road from the event we were attending. It met all we needed, a place to rest and relax. The area is in the middle of a very busy shopping centre yet quiet and comfortable..
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
It was alright and was handy to what was doing. .
It was alright and was handy to what i was doing.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
was good new world was close by good greenery around

4/10 Poor

lauris

Disliked: Cleanliness, staff & service, property conditions & facilities
Very shabby with cobwebs in lounge and bathroom had to ask for towels one day and toilet paper fridge was rusty along the chrome band on the door and didn't make the beds up until I complained then everything got done shame though is in great location but quite rundown
Stayed 4 nights in Dec 2017

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities
Never again
Nice and friendly people, but room decore and furniture dated,some furniture not necessary and just took up space, interior in bad need of repair and maintenance, peeling paint, insecure windows and louvres, Convenient location but not an enjoyable stay.
Stayed 1 night in Nov 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Room smelled - what a dump
Room smelled - carpet badly marked. Furniture was junk. Over priced for such a poor standard
Stayed 1 night in Oct 2017

2/10 Terrible

Peter, Wellington

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old and worn out
The motel has seen better days and is old and worn out. poor facilities, noisy, cramped, cold and generally out dated fixtures
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Very friendly and efficient service
We arrived around 7 or 8 pm and Sean was very friendly and helpful. The room was clean and we had everything we needed. Sadly the beds were quite uncomfortable as I think the mattresses could be replaced. We didn't sleep very well. Otherwise a very pleasant stay.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Tired but clean
A visually unappealing hotel and probably a bit disappointing for the money. A room at the Quest is only $40 more. Old and tired and the pool and spa were locked up.

6/10 Okay

Ives, Perth

Reasonable value for money
The hotel was conveniently located, it was quiet, and represented reasonable value for the price. The manager was very helpful and accommodating of a request for a ground floor room to assist my mother who was not able to negotiate stairs to access a first floor room.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Close to shops
The man at reception was nice but motel is very run down. Not very clean, hair in ice tray and bathroom not nice at all. Also there was a large ginkgo tree right outside that smelt like vomit.

8/10 Good

Verified traveler

Liked: Staff & service
Okay stay
It was great to be close to family. There was one night where one of the guests made an awful racket for ages making it hard to sleep.

2/10 Terrible

sheza, tauranga

Disliked: Cleanliness, property conditions & facilities, room comfort
Appalling
I took a look in the room and didn't stay, the room was tiny, dated and smelt musty. Pretty seedy feeling there.

6/10 Okay

Gerry, Bay of Plenty

Liked: Staff & service
Old and in need of renovating.
The location for us was excellent. Management friendly. Beds very good. Bathroom needs major rebuild (looks tired!). But kitchen had everything there, not just electric jug! Very reasonable price.

4/10 Poor

David , Australia

Disliked: Property conditions & facilities, room comfort
Old run down looking motel
I was disappointed in my stay. The Motel felt like a small run down apartment complex with bad neighbours. This was not a $120 per night motel. I wouldn't have stayed there even if it was $80.

6/10 Okay

charlotte, New Zealand

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dated, seriously dated.
Old, old hotel. I would only recommend if you were out of other options. Staff was so sweetand the bed nice, but the place was so run down.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Room tidy but decor old. Could not spin the cat in the bathroom!

4/10 Poor

Verified traveler

Disliked: Staff & service
lied about having downstairs accommodation,
After twice assuring us by phone that we would have ground floor accommodation with parking at close proximity, we arrived to find we had an upstairs room and had to carry our suit cases also, my husband has a knee disability, we were asked to pay before he gave me the key, very rude and fancies himself, he lied on the phone to get our business, the same thing happened to my elderly sister, and my elderly brother, both guaranteed ground floor rooms, we all verbally expressed our dissatisfaction. We arrived from Whanganui area at around 1pm to attend a birthday at 2.30pm, otherwise we may have sleeked other accommodation. This practice is not good for your industry. And as regular clients We expect some return correspondence and some compensation for this insulting treatment. Peter and Michelle Steedman

8/10 Good

Jessi, Palmerston North, NZ

Liked: Cleanliness, staff & service, room comfort
Functional and Comfortable
I stayed for two weeks while doing work placement at local clinics. The room was always clean and tidy when I got back in the evenings. It is a relatively quiet side of town which made it easy to catch up on study. The bed was comfortable and the room was warm (I was there in winter). Nothing leaked and everything was in good repair. There is a small kitchenette if you want to cook for yourself, but is also close enough to multiple takeaway places and restaurants to be unnecessary. Conveniently located near the mall and the motorway. Definitely worth the sticker price.

8/10 Good

Lizzie, Wellington

Liked: Cleanliness, staff & service
Affordable Hotel in Mount Albert
This is a good low cost hotel. The rooms are a bit old and tired looking, but everything is very clean. The rooms have a fridge, microwave and cooking supplies. The hotel has an outdoor pool. The location is very good, and right on the bus line. The rooms could be a bit more comfortable if there was air-con, but other than that were fantastic. The staff are friendly and helpful!

4/10 Poor

Uday, Palmerston North

Disliked: Cleanliness, property conditions & facilities, room comfort
Below average motel
We stayed last weekend. The room was cramped and so was the bathroom. Motel needs a serious revamp though it is in a nice neighbourhood. On the day of checkout we were told to checkout at 10am though the time written was 10.30am. Upon asking the owner he said that there was a mistake and he needs to put it as 10am checkout.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Basic accommodation
Very basic accommodation ... Place is old ... fittings rusted ... paint peeling. No WiFi, small tv. Price for this standard should be under $100.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel should be removed from your database
Dirty no hot water disgusting receptionist who was in their panama a at 4 pm

6/10 Okay

Md Rajibul, New Plymouth

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our stay in Auckland
Not too bad. Motel staff were really friendly. Rooms need to be refurbished again but I am not too fussy about the condition. Not too much noise from the other rooms or street but the windows did make noise in the night when there was wind. Huge plus point for us was the hot plate in the room which other motel/lodge wasn't providing us. All in all, not too bad for our stay and did the job we were hoping for.

4/10 Poor

Lynn, Ohope, NZ

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night enough
This Motel needs to be updated immediately. The bathroom basin was scratched and rusty, pillows are old and not enough for two per person. Hot water was very limited in our unit. Not a place that I would return to or recommend.

2/10 Terrible

Simon, Christchurch New Zealand

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terribly neglected motel.
Extremely disappointing. We had three units for a family gathering. Very very disappointing for the price paid.

6/10 Okay

Helen

Liked: Cleanliness, staff & service
Cheap comfortable motel
Enjoyed our stay here despite room being in serious need of renovating. Bathroom small, shower dribbly but lovely bed and good heater.

2/10 Terrible

Pete, Northland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They didnt have us booked in??
Hard to find entrance. 3 of us booked in not enough towels. Asked for a pull-out bed. Didnt have one when it said they did? Had all the doors open when it was a cold night. Reception didnt answer. No-one there?

8/10 Good

Stefan

Liked: Cleanliness

6/10 Okay

Brooke

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Dennis, New Zealand - Northland

Liked: Cleanliness
Disliked: Property conditions & facilities
Facilities: Shabby, Run-down, Bare minimum, Had no decent couch.; Value: Reasonable; Service: Helpful, Polite; Cleanliness: Pleasant; Bathroom and toilet were tiny. Swimming pool on site was locked up and it was a hot day, disappointing.

6/10 Okay

Lee

Disliked: Property conditions & facilities
Facilities: Shabby, Run-down; Value: Affordable; Service: Polite; Cleanliness: Clean;

8/10 Good

Bryn, New Zealand - Wellington

Liked: Staff & service

4/10 Poor

Murray, Australia - QLD - Brisbane

Disliked: Staff & service, property conditions & facilities
Facilities: Bare minimum; Value: Rip-off; Service: Sloppy;

6/10 Okay

Richard, New Zealand - Northland

Disliked: Property conditions & facilities
Facilities: Nothing special; Value: Inexpensive; Service: Polite; Cleanliness: Tidy, Clean; Fairly quiet for a motel

6/10 Okay

Jo, New Zealand - Waikato

Disliked: Property conditions & facilities
Facilities: Tired; Value: Average price; Service: Polite; Cleanliness: Clean; Fairly close to Unitec, easy to get to town & Westfield St Lukes

8/10 Good

Stephanie, New Zealand - Manawatu

Liked: Staff & service
Disliked: Property conditions & facilities
Facilities: Nothing special; Value: Average price; Service: Friendly; Cleanliness: Tidy; Friendly counter staff

8/10 Good

Christina, New Zealand - Hawkes Bay

Disliked: Cleanliness
Facilities: Modest; Value: Average price; Service: Polite; Cleanliness: Lacking; nice surroundings

8/10 Good

Sydney, New Zealand - Bay of Plenty

Facilities: Everyday; Value: Reasonable; Service: Helpful; Cleanliness: Neat; A great Thai takeaway within walking distance

6/10 Okay

Richard, New Zealand - Wellington

Disliked: Staff & service, property conditions & facilities
a smile when booking in would help no end

4/10 Poor

Jason, New Zealand - Waikato

Disliked: Cleanliness, staff & service, property conditions & facilities
Facilities: Shabby, Run-down, Horrible, old shower untidy; Value: Unreasonable; Service: Below average, Lacking; Cleanliness: Lacking, cobwebs needs updating; will not stay again and will not reccommend.

6/10 Okay

Robert, New Zealand

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Facilities: Shabby, Run-down; Service: Friendly; Cleanliness: Grubby;

6/10 Okay

Pamela

Disliked: Staff & service
Easy walk to St Luke's mall

8/10 Good

Lynda, Australia - VIC - Geelong

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good; Value: Cheap, Affordable; Service: Good, Friendly; Cleanliness: Pleasant;

8/10 Good

Michael, New Zealand

Liked: Staff & service, property conditions & facilities
Facilities: Good; Value: Affordable; Service: Respectful, Friendly, Courteous;

6/10 Okay

brent, New Zealand - Taranaki

Facilities: Basic; Value: Reasonable; Service: Basic; Cleanliness: Hygienic ;

8/10 Good

Elaine, New Zealand

Facilities: Basic, Modest; Value: Reasonable; Service: Helpful, Polite; Cleanliness: Clean; Easy walking to St Lukes