大廳

貝斯特韋斯特金鑰匙飯店的評分

2.5 out of 5
貝斯特韋斯特金鑰匙飯店
13450 Lincoln Way, Auburn, CA

評論

9.0

太棒了

10 分,有夠讚;1001 則評論中有 572 則" "
8 分,不錯哦;1001 則評論中有 333 則" "
6 分,一般般;1001 則評論中有 58 則" "
4 分,不太好;1001 則評論中有 20 則" "
2 分,很糟糕;1001 則評論中有 18 則" "

9.2/10

整潔度

9.4/10

員工素質

8.8/10

設施服務

8.8/10

住宿環境和硬體

8.6/10

環保程度

評論

10/10 有夠讚

Dagmar

喜歡:整潔度、員工素質和住宿環境和硬體
Sauberkeit und Zimmergröße verdienen ein hervorragend, die Umgebung ist für Naturmenschen ein Highlight, die ~ 40 Minuten bis Sacramento sind aufgrund der Nähe zum Freeway gut zu fahren. Wir empfehlen das Best Western golden key gerne weiter.
於 2024 年 5 月住了 2 晚
Windy 於 2024年5月21日回覆
Thank you for choosing to stay with us! We look forward to having you back sometime again soon:)

6/10 一般般

wendy

喜歡:整潔度和員工素質
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Debra

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚
Windy 於 2024年5月14日回覆
Thank you for choosing to stay with us. We look forward to being able to serve you again in the future:)

8/10 不錯哦

Nick

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚
Windy 於 2024年5月10日回覆
Thank you for staying with us:) We look forward to being able to serve you again in the future.

10/10 有夠讚

Samuel,Fremont

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
They had the kind of room we wanted that is hard to find.
於 2024 年 5 月住了 2 晚
Windy 於 2024年5月6日回覆
Thank you for staying with us. We look forward to being able to serve you again in the future:)

10/10 有夠讚

Samuel,Fremont

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
had exactly what we wanted. Our only complaint was people standing outside our room talking but that wasn't the hotel's fault.
於 2024 年 4 月住了 1 晚
Windy 於 2024年4月30日回覆
Thank you for choosing to stay with us. We look forward to being able to serve you again in the future:)

10/10 有夠讚

Stephen

於 2024 年 4 月住了 4 晚
Windy 於 2024年5月20日回覆
Thank you for staying with us. We look forward to serving you again in the future:)

10/10 有夠讚

BESS TESTLAB,Hayward

於 2024 年 4 月住了 1 晚
Windy 於 2024年5月15日回覆
Thank you for choosing us and for the 5 of 5! We value your choice to stay with us and look forward to being able to serve you again in the future:)

10/10 有夠讚

Kaira

喜歡:設施服務和住宿環境和硬體
Everything was great
於 2024 年 4 月住了 1 晚
Windy 於 2024年4月25日回覆
Thank you for staying with us! We look forward to serving you again in the future:)

10/10 有夠讚

An

於 2024 年 4 月住了 1 晚
Windy 於 2024年5月10日回覆
Thank you for the 5 of 5! We look forward to serving you again:)

10/10 有夠讚

Angelica

家庭旅遊
Will stay here again.
於 2024 年 4 月住了 2 晚
Windy 於 2024年4月19日回覆
Thank you for choosing us for your lodging needs! We look forward to being able to serve you again in the future:)

10/10 有夠讚

Samuel,Fremont

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We are always very happy when we stay here. Our favorite room is on the bottom floor, so sometimes when someone is the room above we can hear the walking around. And sometimes people can be noisy right outside your door. But we still like it here a lot.
於 2024 年 4 月住了 2 晚
ce 於 2024年4月16日回覆
Dear Samuel:We so enjoy having you stay with us. Always call us if there are any problems we are 24/7. Thank you

10/10 有夠讚

Jack

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Enjoyed friendly staff when checking in and the breakfast was delicious.
於 2024 年 4 月住了 1 晚
Windy 於 2024年4月15日回覆
Thank you for staying with us! We look forward to being able to serve you again in the future:)

10/10 有夠讚

Tim

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Check in was quick and easy. Wendy got us a 1st level floor room which we greatly appreciate. Room was clean, bed was comfortable, breakfast was very good. We would return and recommend this place
於 2024 年 4 月住了 2 晚
ce 於 2024年4月14日回覆
Dear Tim:Thank you for your feedback. We hope to see you again.

8/10 不錯哦

Barbara

於 2024 年 4 月住了 3 晚
Windy 於 2024年4月29日回覆
Thank you for staying with us. We look forward to being able to serve you again in the future.

10/10 有夠讚

Tatyana

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Windy 於 2024年4月9日回覆
Thank you for choosing us for your lodging needs. We look forward to being able to serve you again:)

10/10 有夠讚

Patricia

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Fast check in, close to freeway.
於 2024 年 4 月住了 1 晚
ce 於 2024年4月7日回覆
Dear Patricia:Thank you for your review. We hope to see you again next time your in Auburn CA

10/10 有夠讚

Darren

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property was clean. The room was VERY clean and very comfortable. Lots of television channels. The showers had great pressure too! I had two interactions with staff and both of the staff members were AMAZING! Friendly, courteous, and helpful. A great hotel choice if you’re in Auburn.
於 2024 年 4 月住了 1 晚
ce 於 2024年4月7日回覆
Dear Darren:We thank you for your awesome review. Come back and see us again soon!

10/10 有夠讚

Samuel,Fremont

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
They had the kind of room option we wanted
於 2024 年 3 月住了 2 晚
ce 於 2024年4月6日回覆
Dear Samuel:Thank you for staying with us and we do hope to see you again.

10/10 有夠讚

Jocelyn

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean, spacious, courteous staff, good breakfast.
於 2024 年 3 月住了 3 晚
Windy 於 2024年4月3日回覆
Thank you for choosing the Golden Key for your lodging needs:) We look forward to being able to serve you again in the future!

10/10 有夠讚

Kris

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very friendly staff at this Best Western. Property was nice. Checkout was generous -- noon instead of 11.
於 2024 年 3 月住了 1 晚
ce 於 2024年3月30日回覆
Dear Kris:Thank you for your 5 out of 5. We hope to see you again!

8/10 不錯哦

Eric

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice hardwood flooring, bright parking lighting. Nice breakfast. Fresh lobby coffee
於 2024 年 3 月住了 1 晚
Windy 於 2024年3月19日回覆
Thank you for taking the time to tell us about your stay. We value your feedback and appreciate your choice to stay with us. Looking forward to being able to serve you again in the future:)

8/10 不錯哦

Michael

團體旅遊
very basic. on the low end compared to other BW locations.
於 2024 年 3 月住了 1 晚
Windy 於 2024年3月18日回覆
Thank you for staying with us. We appreciate your feedback.

8/10 不錯哦

Martha

情侶出遊, 寵物同遊
喜歡:設施服務
This was a nice property BUT the walls are thin!!! We heard the tv on one side of us and a HORRIBLE cough on the other side of us all night! Yikes!!!!!
於 2024 年 3 月住了 2 晚
Windy 於 2024年3月13日回覆
Thank you for staying with us! We look forward to serving you again in the future:)

10/10 有夠讚

Eric

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff, clean room, pool, hot tub, nice breakfast options. It is also close to many stores, restaurants and gas stations. I have no complaints. It was perfect.
於 2024 年 2 月住了 4 晚
Windy 於 2024年2月26日回覆
Thank you for taking the time to tell us about your stay. We appreciate your feedback:) We look forward to being able to serve you again in the future.

10/10 有夠讚

Stacey

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The front desk staff was incredibly nice. I was shocked how friendly they were. They accommodated us with my sons service dog & gave no trouble. They have a nice sized grass area for the dogs to potty & smell around. It was rainy & muddy but was nice because you don’t see a lot of properties that DONT have dog poop everywhere. Their breakfast was great & even though the juice bar was broke, they still accommodated with juice carafes. The thing that sold me was the cleanliness. I am SO picky with cleanliness & check the beds & tub & not a single speck of hair or nastiness. I was impressed. The ONLY thing & it’s my fault because I forgot to say something was there were some ants going somewhere. They weren’t pests for us nor a huge amount. It wasn’t bad enough to move rooms. The place was impeccable except under the bed lol. You can tell it’s get forgotten. The shower was so clean my son was able to take a bath. That’s RARE.
於 2024 年 2 月住了 1 晚
Windy 於 2024年2月22日回覆
Thank you for telling us about your stay. We strive to give our guests a safe, clean and welcoming environment. We value and appreciate you as our guest. We look forward to being able to serve you again in the future:)

10/10 有夠讚

Jeanne

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 2 月住了 1 晚
ce 於 2024年2月14日回覆
Dear Jeanne:Thank you for your feedback.

2/10 很糟糕

Andrei

商務旅客
不喜歡:整潔度、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚
Windy 於 2024年2月13日回覆
On behalf of the Golden Key I would like to apologize for not meeting nor exceeding your expectations for your stay. I encourage you to let us know about your time with us so we can do better in the future. I hope you will consider staying with us again.

10/10 有夠讚

Joel

喜歡:整潔度、住宿環境和硬體和客房舒適度
Great!
Professional staff.
於 2024 年 2 月住了 2 晚
Windy 於 2024年2月12日回覆
Thank you for staying with us and for the 10 of 10!! We look forward to being able to serve you again in the future:)

10/10 有夠讚

Christopher

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything was as expected. Clean rooms, comfortable beds. Breakfast sandwiches and waffles available.
於 2024 年 2 月住了 2 晚
Windy 於 2024年2月12日回覆
Thank you for choosing us for your lodging needs and for letting us know how your stay was. We look forward to serving you again in the future:)

8/10 不錯哦

Arnie

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Our room was clean and comfortable. It appears to have been recently updated. The breakfast was good and gave us a few choices. The front desk staff, specifically WIndy, was very welcoming and friendly.
於 2024 年 2 月住了 3 晚
ce 於 2024年2月10日回覆
Dear Arnie:We thank you for your kind review and Windy is the BEST.We hope to see you again!

10/10 有夠讚

Jesse

商務旅客
The staff are so friendly and welcoming. Everything was super clean. I was very impressed. Enjoyed my stay
於 2024 年 2 月住了 2 晚
ce 於 2024年2月7日回覆
Dear Jesse:We thank you for your kind feedback. Please come back and see us again!

10/10 有夠讚

Lisa

寵物同遊, 家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
We were traveling with dog this time and it was great to have pet friendly options. Really appreciate it.
於 2024 年 2 月住了 1 晚
Windy 於 2024年2月6日回覆
Thank you for the 5 of 5! We appreciate you choosing us! Looking forward to being able to serve you again in the future:)

4/10 不太好

Tim

情侶出遊
喜歡:整潔度、員工素質和設施服務
不喜歡:住宿環境和硬體
A/C-heater unit ran loud and rumbled all night long. Woke us several times. No cable programs to TV despite resetting converter box. Bathroom faucet valve sprayed water across counter.
於 2024 年 2 月住了 1 晚
Windy 於 2024年2月5日回覆
On behalf of the Golden Key, I would like to apologize for the inconvenience caused to you during your stay. Thank you for your time and consideration telling us about your stay. We hope you will consider us again in the future and give us the opportunity to better serve you.

10/10 有夠讚

David

於 2024 年 1 月住了 1 晚
Windy 於 2024年3月20日回覆
Thank you for choosing the Golden Key! We look forward to being able to serve you again in the future:)

10/10 有夠讚

Monica

喜歡:整潔度、員工素質和住宿環境和硬體
Property was very nice. It was clean and the staff was great at check-in. Breakfast was also very good.
於 2024 年 1 月住了 1 晚
Windy 於 2024年1月31日回覆
Thank you for choosing us for your lodging needs. We appreciate having you stay with us and taking the time to tell us about your experience. We look forward to being able to serve you again in the future:)

4/10 不太好

Deidre

情侶出遊
不喜歡:設施服務和住宿環境和硬體
This property was sub standard for a Best Western. They had me on the 2nd floor and no handicapped accessibility. The bathroom sink did not drain properly and they water took so long to go down the drain. The tv remote didn't work properly at all. It took at least 30 minutes to figure out. I called to ask what time breakfast was on Saturday and the lady was quite curt with her response. Breakfast sandwich was rock hard. Heat lamp did not heat the bathroom. Never again!
於 2024 年 1 月住了 2 晚
Windy 於 2024年1月23日回覆
On behalf of the Golden Key, I would like to apologize to you Deidre for not meeting your expectations for your stay. Thank you for your feedback. We strive to be customer service driven and provide clean and caring accommodations for every guest. Your time and experience is everything. I will look further into the issues with your stay. Thank you and I hope we can better serve you in the future.

10/10 有夠讚

Thomas

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
No nonsense perfection
Simple elegance No nonsense perfection No carpet, no bedspread, clean, clean! Great bed Practical wash cloths, towels, soaps, body wash Room darkening blinds Nice little breakfast, included Amazing value This little hotel doesn’t try to be something it's not The reviews are all true!
於 2024 年 1 月住了 1 晚
ce 於 2024年1月18日回覆
Dear Thomas:Thank you for your 10 out of 10. We really appreciate your review.

10/10 有夠讚

Kevin

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
My room was very clean and the staff was friendly upon arrival.
於 2024 年 1 月住了 1 晚
Windy 於 2024年1月16日回覆
Thank you for telling us about your stay. Your experience is everything:) We look forward to being able to serve you again in the future.

10/10 有夠讚

Willie

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Windy 於 2024年1月15日回覆
Thank you choosing to stay with us here at the Golden Key:) We appreciate you staying with us and look forward to serving you again in the future.

10/10 有夠讚

Hyo Jin

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Windy 於 2024年1月16日回覆
Thank you for the 5 of 5! We value your experience with us and hope we can have the opportunity to serve you again in the future:)

10/10 有夠讚

Alison Siegel

於 2024 年 1 月住了 1 晚
Windy 於 2024年2月5日回覆
Thank you for your 5 of 5! We value your business and look forward to serving you in the future:)

8/10 不錯哦

Linzy

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean and wonderful staff. Beds and pillows were a bit uncomfortable but our overall stay was pleasant.
於 2024 年 1 月住了 1 晚
cw 於 2024年1月15日回覆
Dear Linzy:We are so happy that you had a pleasant stay. Come back and see us again!

8/10 不錯哦

Christopher

喜歡:整潔度、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Windy 於 2024年1月16日回覆
Thank you for choosing us! We look forward to being able to serve you again:)

10/10 有夠讚

Willie

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚
ce 於 2024年1月15日回覆
Thank you for the 10 out of 10. Please come back again.

10/10 有夠讚

Dave

家庭旅遊
於 2024 年 1 月住了 1 晚
ce 於 2024年1月15日回覆
Thank you for your 10 out of 10. We hope to see you again.

10/10 有夠讚

Renat

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 2 晚
ce 於 2024年1月15日回覆
Dear Renat:Thank you for staying with us. We hope to see you again soon.

10/10 有夠讚

Harley

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Windy 於 2024年1月1日回覆
Thank you for staying with us. We look forward to being able to serve you again in the future:) Happy New Year!

8/10 不錯哦

Jessica

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very clean. Excellent and very kind staff. Close to a very loud highway and beds and pillows are rather uncomfortable.
於 2023 年 12 月住了 3 晚
ce 於 2023年12月30日回覆
Dear Jessica:We thank you for your review and hope to see you again.

10/10 有夠讚

Suriani

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff was friendly and we felt comfortable staying here.
於 2023 年 12 月住了 2 晚
ce 於 2023年12月30日回覆
Dear Suriani:We are so happy to hear that you enjoyed your stay. Have a Happy New Year!