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Reviews of Motel 6 Norcross, GA - Atlanta Northeast

2 out of 5
Motel 6 Norcross, GA - Atlanta Northeast
6015 Oakbrook Pkwy, Norcross, GA

Reviews

5.4
Rating 10 - Excellent. 168 out of 1005 reviews" "
Rating 8 - Good. 155 out of 1005 reviews" "
Rating 6 - Okay. 170 out of 1005 reviews" "
Rating 4 - Poor. 132 out of 1005 reviews" "
Rating 2 - Terrible. 380 out of 1005 reviews" "

5.4/10

Cleanliness

6.0/10

Staff & service

4.4/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Corey

Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love our stay here! They truly are pet friendly and don't require any additional fees or deposits. Yes it's an older motel but some of the rooms have been remodeled! It's quiet and literally 2 minutes from Interstate 85 and 5 minutes from 285! Everyone on the staff has been so pleasant as well. Plenty of food options especially if you like Mexican or Asian cuisine.
Stayed 3 nights in Apr 2024

6/10 Okay

Faith

Stayed 2 nights in Apr 2024

10/10 Excellent

Zwendolyn

Liked: Cleanliness, staff & service, property conditions & facilities
A nice place to go when you just need to relax. Just wish my room had a fridge in it though.
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 2024/5/6
Hi Zwendolyn,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

6/10 Okay

Phoenix

Stayed 1 night in Apr 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awsome stay
Stayed 1 night in Apr 2024
Response from Nancy Y. on 2024/5/1
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 Okay

Regenna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2024
Response from Nancy Y. on 2024/5/1
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

8/10 Good

Gerald

It was clean and accessible
Stayed 3 nights in Apr 2024
Response from Nancy Y. on 2024/5/1
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Latoya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They upgraded this motel. Surprisely clean ☺️
Stayed 7 nights in Apr 2024
Response from Brand Experience Team on 2024/4/22
Hi Latoya,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

6/10 Okay

Regenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Someone kept coming into my room that wasn’t house keeping , moving things around.I told front desk, they didn’t seem too surprised about it. So this much be a normal occurrence , but still unacceptable .
Stayed 7 nights in Apr 2024
Response from Brand Experience Team on 2024/4/22
Hi Regenna,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Good

Caliente

Uuu
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2024/4/22
Hi Caliente,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Michael

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You pay for what you get.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 2024/4/16
Hi Michael, Thank you for the perfect rating!Natalie #Team6

8/10 Good

Janaris

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.. customer service was awesome..
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 2024/4/16
Hi Janaris, Thank you for the excellent review! We hope to see you soon.Natalie #Team6

8/10 Good

Tiphanie

Traveled with group, Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Im a regular. The Staff upfront are very nice. Its within walking distance of gas station shopping and restaurants. The place stays peaceful its what enjoy most. Its also the cleanest motel 6 we have ever stayed in.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2024/4/16
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels.Natalie #Team6

2/10 Terrible

Tiphanie

Stayed 1 night in Mar 2024

10/10 Excellent

Marco

Stayed 1 night in Mar 2024

8/10 Good

Anthony

Stayed 1 night in Mar 2024

10/10 Excellent

Kaylea

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 2024/2/26
Hi Kaylea,Thank you for the perfect rating!Lilith#Team6

6/10 Okay

Robin

I didn't like the fact no mini fridge no microwave
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 2024/2/26
Hi RobinThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

10/10 Excellent

Lillie

Stayed 1 night in Jan 2024

6/10 Okay

Julius

Liked: Cleanliness, staff & service
My stay was good. Wi Fi is hit or miss tho. Other than that my stay was fine. I only had to kill one roach! Lol!!
Stayed 4 nights in Dec 2023

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Employees
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 2023/12/20
Hi Hung,Thank you for the excellent review! Maz K.#Team6

10/10 Excellent

Hung

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Kathryn

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service
They said I had a reservation for a smoking room (NO!) & then said they had no more rooms with one bed…I could have one with 2 beds for more $! I was able to show them thru the Expedia app that I reserved a non-smoking & the backed down. Unfortunately the heater wasn’t working so I spent 2 cool nights with my sweatshirt on.
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on 2023/12/7
Hi Kathryn,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

8/10 Good

Julius

Liked: Cleanliness, staff & service
Staff is very cool.
Stayed 5 nights in Nov 2023

10/10 Excellent

Alfonso

Liked: Cleanliness, property conditions & facilities
Very clean
Stayed 1 night in Nov 2023
Response from Nancy Y. on 2023/11/28
Thank you for the perfect rating!!Nancy Y.#Team6

10/10 Excellent

dwayne

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Jameel

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roaches
Stayed 1 night in Nov 2023

10/10 Excellent

Letitia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Super cool
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 2023/11/20
Hi Alex,Thank you for the perfect rating!!Lilith#Team6

8/10 Good

Dr. Sheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Prescilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Jasmin

Liked: Cleanliness
Disliked: Staff & service
GO SOMEWHERE ELSE
The man at the front desk is rude and dismissive. Acts like he has a problem with black people. Sick of indians working in environments where they hate the demographic
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 2023/10/30
Hi Jasmin,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

QUASHANDRA

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Julius

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Julius

Liked: Cleanliness, staff & service, room comfort
Stay was ok. WiFi kept disconnecting so I had to keep calling tech support. And also there are bubbles in da ceiling from when it rains
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on 2023/10/9
Hi Julius,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

8/10 Good

Austin

Liked: Cleanliness
alright
Stayed 1 night in Sep 2023

8/10 Good

Nia

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roaches dropping from ceiling like Domino's. Roaches crawling in bed all over my face. Roaches in dog bowl dog water etc. Complain about room was told no refund. Please don't go here you'll be better off renting a room in a Dumpster.
Stayed 1 night in Apr 2023
Response from Nancy Y. on 2023/9/26
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

10/10 Excellent

Alexjandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loves my stay
Stayed 1 night in Sep 2023
Response from Nancy Y. on 2023/9/26
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Lexus

Stayed 1 night in Sep 2023

8/10 Good

Julius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

6/10 Okay

William

Stayed 1 night in Sep 2023

6/10 Okay

Julius

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Dametrish

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice overall
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on 2023/9/11
Hi Dametrish,Thank you for the excellent review! Maz K.#Team6

2/10 Terrible

Kathleen

Disliked: Amenities, property conditions & facilities
The shower in my room did not work i paid for a smoking room was then placed in non smoking room after because of no availability without discounted price
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 2023/9/11
Hi Kathleen,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Poor

Scott

Traveled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty parking lot with trash
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 2023/9/11
Hi Scott,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

6/10 Okay

Mesut

-
Stayed 4 nights in Aug 2023
Response from Brand Experience Team on 2023/9/11
Hi Mesut,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Good

Jeanie

Traveled with family
Liked: Staff & service
Disliked: Amenities
Motel 6 in this Norcross area does not have a deposit. It is relatively clean for a motel and there are no apparent safety issues with the property or the guests. The prices are a little to high for a motel but the prices of everything are too high nowadays so take your pick. Staff is great!
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 2023/9/11
Hi Jeanie, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6